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Featured Listings
1 Varshyl Company
Varshyl offers a diverse range of IT services to various businesses. Varshyl helps businesses in their software, database, website, call management and other related vertical needs.
Varshyl ’s Professional Services offers quality service and solution at a price which the businesses can afford, and which in turn creates a great offer and option for any business. Our services range from networking products, Web design, database design to industry specific solutions and supporting peripherals.
Varshyl ’s has been in business for over 10 years in business outsourcing for small, midsize and large firms ranging from Hi-tech to Bio tech, from facilities to environmental. Varshyl has developed and supported many bleeding edge technologies including wireless, mobility, IT, CRM and security softwares. With extensive experience in Software and hardware, Varshyl deliver unprecedented technical expertise with smooth, uninterrupted technical knowledge.
1-800 Telemarketing.com
1-800 Telemarketing.com is a full service inbound and outbound telemarketing services provider.
1-800 Telemarketing.com telemarketing firm handles both high volume and limited volume projects such as call center overflow. 1-800 Telemarketing.com account executives work with their clients to craft a custom 800 Telemarketing outsourcing solution each and every time.
1-800 Telemarketing.com telemarketing agency provides sophisticated outbound telemarketing and inbound call center solutions that will exceed your expectations.
1-800 Telemarketing.com provides inbound live operator telemarketing sales and customer services support 24 hours per day 365 days per year!
1-800 Telemarketing.com telemarketing company is also a provider of outbound telemarketing services including lead generation, sales, and market research.
1-800 Telemarketing.com telemarketing services firm specializes in mortgage leads, telecom sales, insurance lead generation, energy sales and customer service.
1-800 Telemarketing.com telemarketing agency also provides medical telemarketing non-profit volunteer recruitment, blood donor recruitment, Christian and non-profit telemarketing services, political campaign polling, telemarketing surveys, utility company aggregation services and much more!
1-800-WeAnswer
1-800-WeAnswer provides professionals and courteous responses to customers and prospects on behalf of its clients. This includes phone answering, voice mail and call center operations. 1-800-WeAnswer expertise is providing personalized service for a wide variety of companies and clients. 1-800-WeAnswer is a Call center without specific expertise in Language or Speech Technology
1Internet-Phone.com
VoIP Telephony. That's what they do.
1Internet-Phone provide all different kind of VoIP Phone Services, such as :
- PC to PC
- PC to Phone
- Phone to PC
- Phone to Phone
- Instant Messaging
Compare what 1Internet-Phone have to offer with the other companies and you will see that 1Internet-Phone is the better choice.
24-7 INtouch
24-7 INtouch is your source for outsourced call center services! With over 30 years of experience, 24-7 INtouch is an award-winning leader in call center services and live online customer support solutions. Specializing in inbound call center services, order taking, toll free support, and live web chat, 24-7 INtouch has helped a wide range of clients drive sales, reduce costs, and raise customer service levels.
24-7 INtouch is a leading edge communications solutions provider, headquartered in Regina, Saskatchewan, Canada. By integrating our call center services, application-hosting services, web development/support and electronic business platforms, we are able to build customized solutions that suit our clients specific needs.
24-7 INtouch’s competitive advantage is delivering a comprehensive suite of voice, live chat, and email solutions faster, and at a lower cost than traditional approaches. Choose 24-7INtouch, and make your possibilities limitless!
24/7 Customer Philippines
24/7 Customer Philippines is the number one BPO service provider in performance to 75% of our clients globally. 24/7 Customer Philippines is the first offshore based integrated Customer Lifecycle Management (CLM) services company in the world. With a sharp focus on enhancing the customer related processes of our customers, 24/7 is constantly driven by the passion to outperform. It's a passion that extends to all facets of 24/7 Customer Philippines and across communities - customers, employees and other stakeholders.
24/7 is a professional, forward-thinking organization that goes the extra mile to enhance customer related business processes.
24seven Call Center
24seven CC, LLC is a leading developer, marketer and provider of Live and Automated Customer Care Solutions for a vast array of companies in the US and abroad. Service offerings include Prepaid Long Distance Calling Card Customer Care, Customer Care for Conferencing Applications, both “Meet-Me” and “Web-Moderated”, Reservations, Lead Tracking, Order Taking, Lead Qualification, On-Call, Fulfillment, Answering Services and other solutions for the telecommunications industry, industrial, government, education, agricultural, and other commercial applications. With an extensive history in the telecommunications industry, 24 Seven CC, LLC is a privately held company headquartered in Longview, Texas and employs agents nationwide.
Over the years, 24seven has transformed itself from a leading Call Center for the telecommunications industry, to the company with the most complete set of capabilities for a variety of customers and applications.
24seven Call Center offers the following services:
- Prepaid Long Distance Calling Card Customer Care
- Customer Care for Conferencing Applications: “Meet-Me” and “Web-Moderated”
- Lead Tracking and Reporting
- Order Taking
- On-Call
- Answering Services
- RentaLine
310 Ltd.
310 Ltd. located just an hour outside of Washington DC, is a global marketing firm providing solutions for economic developers representing localities, regions and utilities across the country.
310 Ltd. clientele represent many of the most respected and successful economic development agencies. They have concluded that it is impractical if not impossible to replicate the extraordinary level of background research, prospect identification and quantifiable results that 310 Ltd. consistently delivers.
What sets 310 Ltd. apart is their ability to gather and analyze information and then implement their findings to deliver real-time prospect information to their clients – which is one of the many reasons their clients include 310 Ltd. in their marketing strategies year after year.
310 Ltd. will maximize your marketing strategies by defining your targets, positioning your assets, and locating the most qualified prospects. 310 Ltd.unique system of high-quality industry research coupled with customized communications provides you with a seamless, in-house sales and marketing team that can supplement your staff resources with the highest level of professionalism.
310 Ltd.
310 Ltd. located just an hour outside of Washington DC, is a global marketing firm providing solutions for economic developers representing localities, regions and utilities across the country.
310 Ltd. clientele represent many of the most respected and successful economic development agencies. They have concluded that it is impractical if not impossible to replicate the extraordinary level of background research, prospect identification and quantifiable results that 310 Ltd. consistently delivers.
What sets 310 Ltd. apart is their ability to gather and analyze information and then implement their findings to deliver real-time prospect information to their clients – which is one of the many reasons their clients include 310 Ltd. in their marketing strategies year after year.
310 Ltd. will maximize your marketing strategies by defining your targets, positioning your assets, and locating the most qualified prospects. 310 Ltd.unique system of high-quality industry research coupled with customized communications provides you with a seamless, in-house sales and marketing team that can supplement your staff resources with the highest level of professionalism.
3CLogic
3CLogic creates a comprehensive suite of innovative network and server independent PC based software solutions for call center and contact center applications. 3CLogic's unique VoIP applications are well suited for businesses seeking to increase customer satisfaction by making live agents more readily available with web presence and click-to-call features. 3CLogic's on demand hosted contact center solution is ideal for businesses seeking a more flexible and economical solution without additional expensive equipment. 3CLogic's solution takes minutes to setup and requires nothing more than a PC. 3CLogic's on-demand solution is ideal for both short-term campaigns and permanent needs. Unlike other closed server based solutions, their server less architecture allows you to mix and match existing VoIP networks, services, devices, and phones. 3CLogic's software create efficiencies by leveraging the latest emerging networks, technologies, P2P networks, and search retrieval techniques to help businesses tap into the world markets to solve technical business challenges on demand and in real-time.
In these hypercompetitive global markets, businesses are faced with an ever-increasing array of highly complex challenges. Conversely, by necessity, businesses operate in a very lean and flat organizational structure. Moreover, small businesses face some unique challenges trying to span multiple markets and time zones. Hence, accumulating knowledge-based soft assets centrally located in one office location does not necessarily fit the new business model.
The basis of solving any business challenge or problem is finding the right information quickly. 3CLogic helps people find better solutions to business challenges.
@Comm Corporation
@Comm Corporation Bring Business Intelligence to every PBX & IP-PBX System.
@Comm Corporation products deliver high-level call activity analysis reports from every customer and employee call that touches your business 24x7. @Comm Corporation reports help you recover costs, reduce operating expense, improve customer service, pintpoint abuse, increase employee productivity and enhance telephone security.
@Comm Corporation products connect to your PBX and capture every call event for processing into a suite of management reports to uncover critical usage trends for every employee, team, department and company-wide organization.
Extreme Ease of Use & Reliability: All @Comm products are designed from the group up with the end user in mind and are rated among the easiest to set up and operate. Most importantly, they are designed to be as reliable as the PBX systems they serve.
Abacus Media International
Abacus Media International is a leading customer driven high-tech solutions provider. They offer end-to-end solutions for Telecommunications and Information Technology needs. Abacus Media International achieve Customer Satisfaction by providing high quality PRODUCTS and SERVICES.
Abacus Media International PRODUCTS division offers their clients complete solutions. With more than 15 years of experience in the IT and Telecom areas, Abacus Media International is able to provide ISPs, ASPs, Carriers, Call Centers, Wireless Operators, Telcos and others worldwide leading edge products.
Abacus Media International SERVICES division can work with you in the Recruitment, Retention, Evaluation, and Motivation of personnel as well as Sales & Distribution Strategies in emerging markets.
ABS Communications
ABS Communications is a Nationwide Communications service. ABS Communications is equipped to handle calls after office hours, during lunch breaks, at peak times, weekends, holidays, overflow, 24 hours a day, 7 days a week. ABS Communications personalize each call and become a seamless extension of your office. ABS Communications answer each inbound call by the “second ring” with a “live voice”. ABS Communications have no answering machine attending your customers calls.
ABS Communications Service is built upon innovative Automatic Call Distribution (ACD) technology that offers a suite of call routing capabilities designed to help their Communication Specialists handle calls more effectively and boost your company’s overall level of productivity.
ABS Communications help free your resources and reduce operating expenses so you can focus on running your business. ABS Communications provide the flexibility and freedom to bundle various communication services, telecommunication devices, equipment and customer care objectives to meet your specific communication goals.
Accelerated Payment Systems, Inc.
Accelerated Payment Systems, Inc. offers Automated check debiting system for call center transaction processing. In other words, callers can pay by check and the transaction is automatically verified, much like a standard credit
card transaction.
Access Worldwide
Access Worldwide is a premier marketing company that offers a variety of communication services. Access Worldwide operates multiple businesses with varying areas of expertise but we remain focused on impacting sales and introducing innovation. Access Worldwide full suite of services is uniquely matched and designed to support your needs.
Access Worldwide
Access Worldwide is a premier marketing company that offers a variety of communication services. Access Worldwide operates multiple businesses with varying areas of expertise but we remain focused on impacting sales and introducing innovation. Access Worldwide full suite of services is uniquely matched and designed to support your needs.
Access Worldwide is a leading marketing company that provides a variety of sales, education and communication services. Founded in 1983, Access Worldwide has 700+ employees in five locations nationwide and has developed an extensive client list that includes pharmaceutical manufacturers, telecommunications providers, insurance companies, financial institutions and consumer products companies.
Access Worldwide
Access Worldwide is a premier marketing company that offers a variety of communication services. Access Worldwide operates multiple businesses with varying areas of expertise but we remain focused on impacting sales and introducing innovation. Access Worldwide full suite of services is uniquely matched and designed to support your needs.
Access Worldwide is a leading marketing company that provides a variety of sales, education and communication services. Founded in 1983, Access Worldwide has 700+ employees in five locations nationwide and has developed an extensive client list that includes pharmaceutical manufacturers, telecommunications providers, insurance companies, financial institutions and consumer products companies.
AccessOne Technologies
AccessOne Technologies, LLC started as a dialup and web hosting provider called Preferred Designs, LLC in 1999. Preferred Designs grew to a full fledged ISP, hosting nearly 500 web sites, 400 dialup accounts, and management of a dozen small to medium sized data networks. In 2001, the owner of Preferred Designs met two of the four future partners of AccessOne Technologies, LLC. In early 2003, the final member jumped aboard and the AccessOne VOIP vision began.
Today, AccessOne’s aspiration has been implemented in several markets. All sized businesses and homes are able to utilize the Internet to its full potential and still save money every month. Now, more than ever before, the large telecommunications companies have been given a competitive challenge. VOIP is the wave of the future and spells great news for the consumer
Accolade Support
Accolade Support provides affordable call center services on a 24x7 basis with 100% U.S. based agents and plans to fit the needs and budget of almost any size company. Whether your organization requires an inbound call center for catalog or online sales, custom technical support, help desk, order taking, order entry, reservations, telesales, customer service, or answering services, Accolade Support is the perfect call center solution for almost any business.
Accolade Support is a privately owned company located in Albuquerque, New Mexico. Starting as a tightly knit group of former co-workers who re-assembled in 2001, all of their team members have extensive experience working in call centers, in sales positions, or as technicians. Many team members left Accolade Support competitors to join them in providing the type of customer care of which they each can be proud of.
There are dozens of ways Accolade Support can help you to grow your business and save money at the same time. Nearly every business in America has customers that demand better service and leading companies in many industries attribute their success to the high quality of their customer care. With Accolade Support, you can provide the same quality customer care as a Fortune 500 company, while staying within a limited budget. Accolade Support is ready to immediately help your business grow.
Sales / Customer Service
- Inbound Order Taking
- Appointment/Service Scheduling
- Catalog and Info Requests
- Event Scheduling
- Reservation Scheduling
- Customer Satisfaction Surveys
- Dealer, Retailer, and Rep locator
- Customer Follow-up
- Rebate and Loyalty Programs
- Sales Demo Scheduling
- Product Information Line
Answering Services
- Call Screening
- Message Taking
- Virtual Receptionist
- Appointment Setting
- Live Rep Call Transfer
- Email or Voicemail Delivery
Accurate Always
Accurate Always, based in Half Moon Bay, CA, is a call recording technology company that delivers real-time digital voice logging, radio and telephone call monitoring, archival and review on the exclusive Voxida platform.
Accurate Always is a trusted name in digital voice recording for diverse industries including aerospace, call centers, help desks, security, defense, financial services and healthcare. Offering the Voxida call recording integrated solutions, Accurate Always is rapidly obtaining global market share through carefully selected strategic partnerships and distributor alliances.
Accurate Communications
Accurate Communications is a pioneering leader in message communications with more than 30 years experience as an inbound call center. Located in Omaha, Nebraska "the Communications Capital of America." They are your 24 hour inbound call center solution with the ability to customize their procedures to fit your needs, offering a full range of inbound call center solutions.
Accurate Communications offer their clients a 24 hour professional customer service, which includes: Answering Service for Physicians and Local Businesses, Inbound Sales, Paging, Faxing, E-mailing, and other various custom packages.
The success of Accurate Communications is a result of a customer focused business philosophy to provide companies and individuals with a reliable inbound call center solution and exceptional services.
Accurate Communications's inbound call center staff completes thorough training before actually answering any client calls. They also require all their staff to attend refresher courses quarterly. By continually training their inbound call center staff they are always aware of the clients needs.
Their telecommunications facility continues to operate 24 hours a day, 365 days a year, and has its own UPS and generator facility for any unforseen electrical outages.
AccxxVoIP
ACCXXVOIP, an ACCXX Group company, is focused on delivering the next generation of communications by leveraging its vast experience in the carrier marketplace through ACCXX Communications. ACCXXVOIP also utilizes the expertise it has in the telephony adaptor business from its sister company, WorldACCXX . The combined experience in telephone adaptor and carrier services gives ACCXXVOIP the advantage of understanding the total solution involved in an end to end VOIP service offering.
ACE*COMM
ACE*COMM is a global provider of advanced OSS, value-added services, and network business intelligence solutions for telecommunications service providers and enterprises. ACE*COMM’s tools extract value from all types of networks – value from asset recovery, revenue assurance, cost reduction, improved operational efficiency, acceleration of time-to-market for new services, and more effective customer care. ACE*COMM technology has been deployed for more than 300 customers, spanning over 4000 installations in 70 countries worldwide.
ACE*COMM provides an interoperable suite of telecommunications network business integration products and services that help telecommunications carriers and large enterprises exercise greater and more immediate control over the business of their networks. These products and services include the analytical tools required for customers to extract data from operating networks and turn it into information - information they can use for revenue assurance, to reduce costs, to accelerate time-to-market for new services, and to provide more effective customer care.
Acena
Acena is one of the nation’s premier providers of outsourced customer contact solutions with a proven track record of success for companies ranging in size from start-up to today’s top fortune 1000 companies. By combining state-of-the-art technology, rigorous training and solid practices, and over 10 years of successful experience in the call center and answering service industries, Acena’s solutions underpin the success of thousands of businesses across North America and abroad. Acena provides Inbound Call Center Services ranging from Traditional Telephone Answering Services, Medical Answering Services, to more Enhanced Inbound Call Center Services including Customer Acquisition, Order Taking Appointment Scheduling and more.
AchieveGlobal
AchieveGlobal: Reach and experience that transforms strategy into success around the world.
Acorn Marketing Group
The Acorn Marketing Group offers modern teleservices designed to drive your business growth.
Acorn Marketing Group is an inbound and outbound call center that specializes in business-to-business telemarketing and call center outsourcing engagements.
Acorn has more than 40 years of combined telemarketing industry experience with expertise ranging from inbound telemarketing, inbound customer service and order processing to outbound telemarketing, which includes telemarketing lead generation, product sales, appointment generation, membership renewals, market research, fund raising and telemarketing lists.
Acorn Marketing Group's robust platform of outbound telemarketing and inbound call center services includes customer care, telemarketing lead generation, telemarketing lists, product sales and market research services.
Acorn Marketing Group's call center services have been engineered to integrate the latest call center technology, teleservices methodologies and proprietary quality controls systems to ensure that you will receive the best quality oriented telemarketing services available. Their innovative technology platforms combined with their extensive outbound telemarketing expertise ensures increases in productivity and efficiency, and ultimately allows them to lower new business acquisition costs while achieving higher performance objectives for their clients
Acquisix
Acquisix is a network of the Philippines’ leading high performance telemarketing centers. Since Acquisix foundation in 2002, Acquisix assisted top mid-market and Fortune Global 2000 corporations to significantly decrease customer acquisition costs while maximizing conversions. In a nutshell, Acquisix specializes in helping enterprises source, acquire and retain highly profitable customer portfolios.
Acquisix specializes in providing the following outbound teleservices to leading mid-market and Fortune Global 2000 corporations in North America, Europe and Asia-Pacific
Acquisix is a telemarketing services company with operations in India and the Philippines.
Adante
Adante, which is essentially "ACD e-mail". Call center
agents use their web browser to connect to an Adante server (Win 95 or
NT) which then gets them the "next e-mail in queue". It gives you all
the same kinds of routing criteria for e-mail that you get with a
voice-based ACD, including behind-the-scenes integration with customer
information.
ADEC Solutions
ADEC Solutions is a market leader in providing customized outsourcing solutions to our client’s worldwide. With industry knowledge and proven experience in outsourcing, ADEC Solutions is committed to delivering seamless, innovative solutions that are scalable, efficient, and cost-effective, to meet the specifications of your business.
ADEC Solutions specializes in Business Process Outsourcing Solutions (BPO) in the following fields such as Accounting Solutions, HR Solutions, Administrative Solutions, Document Management, Document Imaging, Document Indexing, Data Collection, Data Processing, Electronic Cataloging, Scanning Solutions, Legal Solutions, OCR Cleanup, Electronic Discovery, Web Repository, Document Analysis, Data Extraction, BPM Solutions such as Work Flow Analysis, Financial Solutions and Healthcare Solutions that includes Billing and Collection, Coding and Reconciliation.
ADEC Solutions
ADEC Solutions is a market leader in providing customized outsourcing solutions to our client’s worldwide. With industry knowledge and proven experience in outsourcing, ADEC Solutions is committed to delivering seamless, innovative solutions that are scalable, efficient, and cost-effective, to meet the specifications of your business.
ADEC Solutions specializes in Business Process Outsourcing Solutions (BPO) in the following fields such as Accounting Solutions, HR Solutions, Administrative Solutions, Document Management, Document Imaging, Document Indexing, Data Collection, Data Processing, Electronic Cataloging, Scanning Solutions, Legal Solutions, OCR Cleanup, Electronic Discovery, Web Repository, Document Analysis, Data Extraction, BPM Solutions such as Work Flow Analysis, Financial Solutions and Healthcare Solutions that includes Billing and Collection, Coding and Reconciliation.
ADG Infotek
ADG Infotek, headquartered in India, was established with the following vision in mind. “To become the regions most trusted and respected provider of value-added IT services ".
This vision has become the sole objective of the company, with each associate of the company working towards the single goal of providing better services, efficient solutions and flawless support to their respective customers.
Over the years ADG Infotek has had many reputed clients spanning across different verticals.
ADG Infotek is into the business of providing services specific to the Information Technology (IT) and Telecommunication (Telecom) needs of the businesses around the world. ADG Infotek is committed towards providing the highest quality of services and solutions to our clients. ADG Infotek provides services in the areas of IT Infrastructure Deployment, IT Security, Business Process Management (BPM), Call Center, Business Applications Deployment, Customized Software Development and Strategic Business Communication.
ADG Pharmaceutical Biotech Telemarketing
ADG is a leading global provider of Pharmaceutical, Biotech and Healthcare Telemarketing solutions. ADG offers a wide range of customized services, focused on increasing brand market share and product life cycle management.
ADG helps firms to maximize their marketing budgets by providing them with the right mix of professional representation, skills, industry knowledge and the latest communication technology.
With offices in the United States, Ireland and France, ADG is perfectly positioned to be your partner for direct to physician telemarketing, professional detailing and market intelligence gathering.
ADI Outsourcing
ADI Outsourcing Inc is a Outsourcing Company incorporated in Delaware. ADI Outsourcing provides Cost Saving solution in the areas of BPO, KPO & Consulting.
ADI Outsourcing focused Verticals are
- .NET based development.
- CAD Design
- 2D & 3D Animation
- Consulting
- Project Management
- Healthcare: Billing, Coding & Digitization
Adiance
Adiance Technologies was established in 2002 in order to provide custom software & web solutions to domestic and overseas clients. We aim at providing quality projects since then using cutting edge technologies and have an excellent track record in terms of quality, timely delivery and high value addition, which has earned us the admiration of our clients over the years.
Adiance aims at providing comprehensive IT solutions to its customers that suits best the business process followed in customer’s organization. Although Adiance works very hard to provide best solution in all the dimensions of IT industry, it specializes in the area of Offshore Development Services, Business Process Outsourcing, Software Application Development & Maintenance, Courseware Development and Research & Development services to corporations globally.
Outsourcing services provided by the expert team of Adiance includes broad based services ranging from simple work to very high tech work like web services, XML, etc., from development of stand alone objects to well integrated solutions. Adiance work-area spans across wide range of IT solutions as well as Business Process Outsourcing. And that includes client support and communication system, database management, Onsite services, Courseware Development, etc.
Although Adiance accepts the challenges of all sorts of IT solution, company boasts of its very effective and well managed Consulting services. Adiance’s Consulting services include Partnership arrangement with Indian firm, Liaison with local government, providing temporary personnel to client firms, etc. It also works with applications like eCommerce Applications, Portal Development, Business Intelligence, Intranet/Internet business solutions, Corporate training, Courseware for new technology, etc.
Adiance guarantees competent, high quality and flexible solution to customer’s IT need at competitive rate. Adiance believes in transparency, accountability, flexibility and value. Company aims at high customer satisfaction.
Services of the company determines the strength of the company. It is the services that are offered by the company which helps in gaining the business of the company. Adiance believes in offering the best and viable services to its clients. Services offered by Adiance are as follows:
VoIP Solutions
RFID Solutions
Search Engine Optimization
Business Process Outsourcing
Call Center Solutions
Customer Relationship Management
Web Design
Aditya Birla Minacs (Michigan)
With over 26 years of experience, Aditya Birla Minacs provides customized business process outsourcing (BPO) solutions focused on three core areas of capability: contact center solutions, integrated marketing services and knowledge process outsourcing. The company combines expertise in these areas to improve revenue, customer service and operating margin for Fortune 500 clients.
Minacs has more than 11,000 employees at locations in North America, Europe and Asia and has established successful industry practices with clients in the automotive, banking, financial services and insurance, telecommunications and technology verticals.
As a trusted advisor, Minacs is well positioned for accelerated success in the global BPO industry, through its multinational footprint; its capabilities in multiple industry verticals; its culturally diverse and knowledgeable workforce; and its ability to deliver best-in-class solutions.
Aditya Birla Minacs doesn't just answer phones--they deliver customized, multimedia contact center staffing and operations to address business and customer relationship management challenges.
Their seasoned contact center experts rally to design and enhance operations and processes that fit your budget, goals, metrics, channels (e.g., voice or non-voice transactions), size (30 to 1000+ agents) and risk tolerance levels. Then, our empowered agents adapt to meet the needs of your customers at each phase of the customer lifecycle.
Their solutions to your outsourcing challenges include:
- Increasing brand awareness and customer satisfaction
- Increasing productivity, quality and performance to metrics
- Increasing loyalty, retaining customers and preventing churn
- Reducing operational costs and total cost of ownership
- Upgrading technology and infrastructure
- Increasing revenues
- Improving business continuity
Advance Customer Services
Advanced Customer Services (ACS) has been in the business since 1982, longer than many of our competitors. Each of our managers has over 5 years experience in the call center industry. ACS have seen teleservice companies and ideas come and go. ACS can identify a truly new idea and a repackaged antique. ACS continue to survive on our ability to service their clients in the teleservices area.
Advanced Customer Service (ACS) was established in 1982, to service the extended service program of a regional retailer of appliances and home electronics with 40 stores in three states. In the early 1980's the retailer established an extended service program. With the rapid expansion of the retailer, it soon became apparent that extended service program customers need to be directed away from the retail sales floor to a dedicated environment. At that time, the president of ACS, James Agnello was the controller of the retailer. Mr. Agnello subsequently left the retailer to form ACS to fill that need, and it has been in operation ever since.
From a modest beginning ACS developed a database management system and the infrastructure to market and maintain the entire extended service process. Currently, ACS has over 150 positions in 5 locations that service many accounts. Our management on the team comes from industry notables such as American Express, GE, Sears, RCA, and Michigan Consolidate Gas Co.
Advanced Access
Advanced Access provides electronic commerce, call center and fulfillment solutions including; multi-lingual capabilities, phone, fax, mail and electronic order capture, credit card processing, upsell/cross sell, data mining, pick-pack-ship and customer service.
ADVANCED ACCESS is an industry leader in Website development; Web hosting, e-mail marketing and Internet marketing for real estate professionals. Serving the real estate industry since 1985, the firm currently works with more than 30,000 clients nationwide including real estate salespeople, brokerages, MLS associations, and mortgage brokers. The firm recently unveiled its new and improved Classic Package 3.0™ upgrade, “the next generation of Website design for real estate professionals,” featuring “FLEX-Design.” The Website program is a comprehensive resource with more than 900-pages of information for the consumer. Another unique feature is its IntelliC@rds™ program, a powerful and systematic email marketing program with professionally written messages including high impact graphics and state-of-the-art designs. An innovative, constantly evolving product line and a solid commitment to customer satisfaction sets ADVANCED ACCESS apart from its competition.
Advanced Call Center Technologies, LLC
Advanced Call Center Technologies (ACT) is a specialized provider of inbound and outbound outsourced customer contact solutions. ACT is the solution of choice for many industry leaders in performing:
* VRU Development and Implementation
* Early Out Collections
* Fraud Detection and Prevention
* Credit Card Activation
* Skip to Collect
* VRU programs
* Cross Selling Programs
* Missing Information/Application Fulfillment programs
Why choose ACT? ACT delivers consistent, superior performance to your company via an experienced, innovative and involved management team augmented with progressive technology.
Advanced Call Center Technologies, LLC
Advanced Call Center Technologies (ACT) is a specialized provider of inbound and outbound outsourced customer contact solutions. ACT is the solution of choice for many industry leaders in performing:
* VRU Development and Implementation
* Early Out Collections
* Fraud Detection and Prevention
* Credit Card Activation
* Skip to Collect
* VRU programs
* Cross Selling Programs
* Missing Information/Application Fulfillment programs
Why choose ACT? ACT delivers consistent, superior performance to your company via an experienced, innovative and involved management team augmented with progressive technology.
Advanced Call Center Technologies, LLC
Advanced Call Center Technologies (ACT) is a specialized provider of inbound and outbound outsourced customer contact solutions. ACT is the solution of choice for many industry leaders in performing:
* VRU Development and Implementation
* Early Out Collections
* Fraud Detection and Prevention
* Credit Card Activation
* Skip to Collect
* VRU programs
* Cross Selling Programs
* Missing Information/Application Fulfillment programs
Why choose ACT? ACT delivers consistent, superior performance to your company via an experienced, innovative and involved management team augmented with progressive technology.
Advanced Voice Order Processing System (AVOP)
Advanced Voice Order Processing System (AVOP) is a wholly owned subsidiary of Nettel Holdings, Inc.
Nettel Holdings, Inc. is a publicly traded company on the NASDAQ OTCBB. In addition, Nettel Holdings stock is publicly traded at the following International Stock Exchanges: Berlin Stock Exchange, Frankfurt Stock Exchange, Munich Stock Exchange, and XETRA Stock Exchange.
AVOP Direct acts as a single point of contact, posting the rate each carrier charges to terminate calls in its country and then offers those rates to all other carriers who wish to terminate the calls.
By joining AVOP Direct, carriers and service providers will be able to avoid the time and expense of negotiating and managing one-time agreements with other carriers or telecom providers.
AVOP Direct handles routing management, settlements, billing and administration, allowing carriers to save on staff and administration costs.
Advanta Technologies Inc.
Advanta Technologies Inc. is the leader in low cost, advanced VoIP applications. Advanta provides best in class services for PBX, call center, IVR and specialty communications applications.
Since 1986, Advanta Technologies Inc. have served businesses with advanced communications solutions. From a simple long distance card processing to virtual trunking to call center interaction processing to VoIP over WIFI - Advanta can help improve your customer service and lower your communications costs. It is not unusual for Advanta clients to cut overall communications cost by 30 to 40 percent when transitioning from traditional technology.
Advisory Group
The Advisory Group is an inbound and outbound telemarketing, tele-sales, and customer service call-center that produces high quality leads and sales in a variety of business and consumer markets.
The Advisory Group has experience with a wide range of inbound telemarketing functions. Our areas of expertise include but are not limited to order taking for books, tapes, videos, seminars, subscriptions, and promotional activities for charity.
Aegis Communications
Aegis Communications is a leader in Business Process Outsourcing (BPO), and specializes in Integrated Customer Management Solutions that span all interactions throughout the lifecycle of a customer, from analysis and acquisition to renewals and upgrades.
A History Of Achievement
As a leader in customer care and acquisition for over three decades, Aegis has a track record in bringing both process and technology innovation to the industry. Today, several Fortune 500 clients including companies like BellSouth, and Western Union trust Aegis to manage their customer interaction processes
These are the core services that encapsulate the best practices across all industries. Aegis groups these services along the following three (3) categories:
- Interaction Services
- Back Office Services
- Value Added Services
For each industry, the appropriate set of business processes are integrated together to create a vertical solution customized for each client. Aegis offers a number of vertical solutions including the following:
- Financial Services
- Logistics
- Retail
- Telecommunications
- Energy & Utlities
- Education
- Entertainment
- Healthcare
- Legal
- Publishing
Aegis Communications Group
Aegis Communications Group provides outsourced telecommunications-based
marketing, customer service and call center management services in the
US
Aerocall Inc.
Aerocall is a facilities-based carrier, offering state-of-the-art VoIP solutions. Headquartered in New York; Aerocall maintains and operates a world-class VoIP network. Using proprietary software and databases, along with their marketing and technical expertise; they provide unparalleled service to their wholesale and retail customers.
At Aerocall, they strive to be the leading telecom expertise site and offer the highest quality telecommunication data, reports and services to the international telecommunication community.
Aerocall team is composed of international telecom experts based in America, Europe and the Middle East with experience working in all telecom markets around the world.
Affiliated Computer Services (ACS)
Affiliated Computer Services, Inc. (ACS), a premier provider of diversified business process and information technology outsourcing solutions to commercial and government clients worldwide. Affiliated Computer Services is a FORTUNE 500 company comprised of more than 50,000 people in multiple locations around the world.
ACS’ BPO solutions provide technology, people, and process expertise for mission-critical, non-core business functions. Outsourcing technology-enabled business processes, allow our clients to lower costs; improve quality, accuracy, and productivity; streamline operations; and become more competitive. ACS’ IT services and support encompass the design, implementation, and ongoing management of large and small systems, networks, and enterprises, enabling our clients to focus on their core business.
Building on a core competency of efficient technology infrastructure outsourcing, the company, headquartered in Dallas, Texas, now supports operations in nearly 100 countries, achieving nearly $5 billion in annual revenues. ACS is a BPO and IT services company.
Affina
Affina is an outsourcer of call center and database marketing services. Affina offers for a variety of customer service applications, such as: technical support; order taking; relay of company and product information, and outlet referrals; complaint and crisis/recall management; and promotional campaign support.
AFSM International
The Association for Services Management International (AFSMI) is the only global organization dedicated to furthering the knowledge, understanding, and career development of executives,
Aheads
Aheads provides call center outsourcing solutions for campaigns of all sizes and across various industries such as Internet retail, catalog, direct response, financial services, communications, automotive, and health care.
Aheads inbound call center services include live, 24/7/365 toll free customer service, order taking, catalog sales, live chat, email response, and more! Each solution is customized to fit your specific outsourcing project so you can drive more sales, increase average order sizes, and enhance your customer service.
Aheads has been in the communications industry, they have witnessed a revolution. Businesses no longer communicate only through the telephone. Today's customer does not just want multiple points of contact (voice, chat, email) around the clock - they expect it!
Aheads has responded to this demand by developing a multi channell communication solution that will give you an advantage over your competition. By providing toll free telephone support, live chat, and email management solutions, Aheads can help you with anything from leveraging your marketing campaign to increasing online customer support. Since they understand the importance of each point of contact made with your customers, Aheads professional call center agents undergo an extensive training process and a Sales and Customer Service Certification Course to ensure they understand your business and can drive campaign objectives. The end result is running a more efficient, reliable, and profitable business, while making your life a lot easier.
Aheads is a leading edge communications solutions provider, headquartered in Naperville, Illinois.
By integrating Aheads call center services, application-hosting services, web development/support and electronic business platforms, Aheads is able to build customized solutions that suit their clients specific needs.
Aheads competitive advantage is delivering a comprehensive suite of voice, live chat and email solutions faster, and at a lower cost than traditional approaches. Choose Aheads, and make your possibilities limitless!
· Technology
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AICOM Solutions
AICOM Solutions is a North American company committed to provide solutions and services that reduce costs, improve productivity, maximize efficiency and ultimately improve bottom line results.
AICOM Solutions outsourcing global delivery model focuses in:
- Business-Technology consulting;
- Enterprise Application Development and Integration (EAI);
- Application Support and Management;
- Business Process Outsourcing (BPO); and
- Point Solutions applications in:
· e-Learning and
· Business Intelligence.
AICOM Solutions customers are Fortune 5000 companies supported by teams of dedicated professionals in development and support centers in US, Canada, and offshore locations.
Air Relay Corporation
Air Relay Corporation, (ARC) was founded in October 2000 in order to create a premier offshore provider of integrated direct marketing solutions for US based clients. By hiring, empowering and supporting the right people, using the latest technology and incorporating proven historical marketing methods, ARC achieves superior results for our clients. With headquarters in Metro Manila, Air Relay Corporation operates 150 workstations in the Philippines with plans to expand to 200 by Q3 of 2004.
Air Relay provides a wide range of integrated direct marketing solutions to some of the nations largest telecommunications, financial services and publishing service organizations. Our experience allows us to partner with our clients on a number of levels, from complete program outsourcing to industry specific consulting services.
AJ Berman Associates
AJ Berman Associates - Full Service Provider of Innovative, High Level "Non Scripted" Telemarketing and Telesales. AJ Berman Associates is in the business of producing qualified relationships between the clients represent & the prospects solicit. AJ Berman Associates process involves Strategic Navigation through simple and complex Organizational Structures. AJ Berman Associates targets and engages individuals at numerous levels: from the Engineer on the plant floor to Senior Level Management of Fortune 100 Firms.
Alert Communications
Alert Communications manages all activities across its enterprise from its Headquarters in California . The enterprise stretches across the US and into South Asia .
All non-line management functions – client services, IT , program management, training curriculum development and management, QA management and execution, operations management (including scheduling, control desk and internal telephony) – are handled by our US-based team of experienced professionals.
Calls and e-mails are processed in multiple contact center locations providing customers with the highest-possible levels of service. Alert Communications is unique in its class in providing a global service across a single enterprise.
Alert Communications is a Direct Response Call Center for the Medium to Large DR company. Alert Communications focuses on increasing revenue on every call.
Alianza
Alianza Global Communication Services is a communications provider offering Voice Over Internet Protocol (VoIP) telephony services, a less expensive alternative to traditional phone services, to businesses throughout Mexico. By harnessing the power and far-reaching scope of the Internet, Alianza offers customers VoIP telephony services right over their existing broadband networks, which means that instead of using a traditional phone-line infrastructure, customers can enjoy a more cost-effective local or long distance solution right over the Internet--to the U.S. or anywhere else in the world.
Alianza helps its customers bridge their phone systems over the Web, totally avoiding the use of traditional telephone lines. Customers make calls, and their voice is sent as a data file to Alianza`s main hub, then sent back out as a data file to the call recipient, who hears a regular voice. It`s a seamless telephony experience for the user, but less expensive, and right over their existing broadband infrastructure.
With VoIP, Alianza can easily manage the whole process with a Web-based interface. Using the Alianza communication network, customers from around the world now have a full-service VoIP solution that gives them access to high-quality long distance services while dramatically reducing their phone costs--whether they call across town or around the globe.
All West Call Center
All West can help you provide the 24-hour care your customers deserve. All West centers are equipped with a state-of-the-art, fully computerized telecommunications system capable of handling thousands of calls for you each day. All West adaptable software is completely web-enabled and customizable. All West have been a leading communications company for over 90 years. All West Call Centers provide the reliability and personalized service you can count on.
Alliance Communications Center
Alliance Communications Center is a worldwide call center and contact center who, since 1987, has been providing emerging companies as well as Fortune 500 corporations the ability to respond immediately & effectively to their customers.
Alliance IP Network
Alliance IP Network is an international enterprise who provide telecommunications service, which is located in the United States, where they provide all the services to the South and Central America.
Allied Resources, Inc.
Allied Resources distributes telephone headsets by Plantronics, GN Netcom, ACS, Unex and VXI; Room Conferencing Systems by Polycom; Music-On-Hold by On Hold Plus along with a variety of cordless telephone headset products.
Allied Resources is your best source for telephone headsets and related telephone peripheral products. Allied Resources is known for excellent customer service support and superior product knowledge.
Allied Telesis
Since 1987 Allied Telesis has provided excellence in engineering at the best price point for your IT investment. Allied Telesis is unique in their ability to equip an entire Ethernet/IP network. Allied Telesis globally located customers have relied on them to design interoperable, scaleable networks that deliver present value with an eye to your future networking needs. Their core competencies in fiber, optical electronics and Ethernet make them a leader in access technology.
Allied Telesis vision is to create an innovative, powerful and flexible network so that you can offer revenue-generating services to your customers and increase productivity througout your enterprise – whether it’s large or small.
Allied Telesis offers a broad range of access, aggregation and core transport systems. No other vendor can match their comprehensive product offering. Whether you're a small or medium-sized business, educational institution, enterprise, service provider, or telco, you'll find a solution for your network. From Layer 3 Ethernet switches and Multiservice Access Platforms to NICs, media converters and wireless access points, our strength is in building powerful products that will last for the life of your network and deliver the highest possible return on your investment.
Their interoperable, standards-based components make the most of your IT budget. They build their products in their own manufacturing facility. This gives them the ability to control the quality of the components that they build into your network.
By focusing on end-to-end, purpose-built applications, and rigorously testing systems in their worldwide design and support centers, Allied Telesis creates solutions for the access edge that are both customized and plug-and-play. This ideal combination helps our customers keep costs low, speed network deployment and maximize network uptime.
Allzone Management Solutions
AllZone Management Solutions provides a comprehensive list of services, which helps you to increase your revenues and reduce costs up to 50%. Allzone delivers all service processes at six sigma level quality with its state of art technology.
Allzone Management Solutions (California)
AllZone Management Solutions provides a comprehensive list of services, which helps you to increase your revenues and reduce costs up to 50%. Allzone delivers all service processes at six sigma level quality with its state of art technology.
Their Organization comprises of professional and experienced team that generates more benefits and services at low cost covering a wide range of business requirements to meet your needs. They help customers make tangible and significant improvement with their business needs within a reasonable cost.
Their Business solutions erase today's problems and create tomorrow's opportunities that are refined with quality and integrity. Exceeding customer expectation & delivering exceptional value to customers is their goal.
Allzone Management Solutions offers the following services:
Inbound Customer Support Services:
- Customer Care Services
- Information Technology Help Desk Services
Outbound Customer Support Services:
- Telebanking
- Telemarketing
- Direct response television
- Customer service management for international banks, software firms, telecom service providers, credit card companies etc.
- Airline ticketing and reservations.
- Sales lead generation
- Market research and surveys
- Database Cleaning and Updating
- Third Party Verification
- Record Verification
- Fraud Detection /Prevention Calls
- Welcome / Thank-you Calls
- Continuity Sales Calls
- Any kind of Message Delivery
Alma Information Systems
Alma Information Systems, Inc. (AIS) has been marketing and supporting Automated Speech Recognition software since 1995. Through implementation of Alma's speech recognition reporting systems, medical practitioners are containing transcription costs, and establishing instant access to patient medical reports. Using Alma's "award winning" medical reporting systems, physicians can deliver more timely and responsive patient care.
Integrating DragonNaturallySpeaking with superbly crafted medical specialty vocabularies, Physicians, clinics, and hospitals will realize substantial productivity gains using the following Alma software products:
TexTALK MD is AIS's continuous speech dictation product suite for Physicians and Medical staff. Available for single or multiple users in a networking environment, TexTalkMD is the perfect complement for Physicians that want instant access to patient encounter reports.
Alorica Philippines Inc.
Alorica Philippines Inc. (Vertex Solutions) is a leading customer service management provider that supports the entire customer lifecycle, from front-office customer interaction to back-office reverse logistics. Alorica Philippines Inc. delivers fully integrated solutions such as customer interaction management, service logistics, depot and onsite repair services, in-home integration, as well as total eBusiness solutions. Through our global contact centers, depot repair and parts fulfillment facilities, Alorica Philippines Inc. can provide the best-in-class service management, technology, people and process to help you maximize your profits.
Alorica Philippines Inc. is the premiere after-sales service provider. With a full range of solutions including call center services, service logistics, warranty and repair, returns management, field service and parts management, Alorica Philippines Inc. has the ability to support the entire customer service lifecycle. Headquartered in Chino, CA, Alorica has a growing global infrastructure with contact center and fulfillment facilities throughout the world.
Alorica Philippines Inc. contact center services offer an end-to-end solution for the entire customer service and support lifecycle. Contact center associates hold service certifications and are professionally trained in Customer Service, Lead Generation and Conversion, and Product and Service Sales. Our customer contact skills are demonstrated by our low abandonment rates, short cycle times, quick response times, high closing rates, increased sales volume and more. Alorica's Web-based Management Technology, Helix by Alorica®, captures and saves historical data on all customer interactions and enables clients to access call tracking, reporting and performance information in real-time.
Alorica Philippines Inc.
Alorica Philippines Inc. (Vertex Solutions) is a leading customer service management provider that supports the entire customer lifecycle, from front-office customer interaction to back-office reverse logistics. Alorica Philippines Inc. delivers fully integrated solutions such as customer interaction management, service logistics, depot and onsite repair services, in-home integration, as well as total eBusiness solutions. Through our global contact centers, depot repair and parts fulfillment facilities, Alorica Philippines Inc. can provide the best-in-class service management, technology, people and process to help you maximize your profits.
Alorica Philippines Inc. is the premiere after-sales service provider. With a full range of solutions including call center services, service logistics, warranty and repair, returns management, field service and parts management, Alorica Philippines Inc. has the ability to support the entire customer service lifecycle. Headquartered in Chino, CA, Alorica has a growing global infrastructure with contact center and fulfillment facilities throughout the world.
Alorica Philippines Inc. contact center services offer an end-to-end solution for the entire customer service and support lifecycle. Contact center associates hold service certifications and are professionally trained in Customer Service, Lead Generation and Conversion, and Product and Service Sales. Our customer contact skills are demonstrated by our low abandonment rates, short cycle times, quick response times, high closing rates, increased sales volume and more. Alorica's Web-based Management Technology, Helix by Alorica®, captures and saves historical data on all customer interactions and enables clients to access call tracking, reporting and performance information in real-time.
Alorica Philippines Inc.
Alorica Philippines Inc. (Vertex Solutions) is a leading customer service management provider that supports the entire customer lifecycle, from front-office customer interaction to back-office reverse logistics. Alorica Philippines Inc. delivers fully integrated solutions such as customer interaction management, service logistics, depot and onsite repair services, in-home integration, as well as total eBusiness solutions. Through our global contact centers, depot repair and parts fulfillment facilities, Alorica Philippines Inc. can provide the best-in-class service management, technology, people and process to help you maximize your profits.
Alorica Philippines Inc. is the premiere after-sales service provider. With a full range of solutions including call center services, service logistics, warranty and repair, returns management, field service and parts management, Alorica Philippines Inc. has the ability to support the entire customer service lifecycle. Headquartered in Chino, CA, Alorica has a growing global infrastructure with contact center and fulfillment facilities throughout the world.
Alorica Philippines Inc. contact center services offer an end-to-end solution for the entire customer service and support lifecycle. Contact center associates hold service certifications and are professionally trained in Customer Service, Lead Generation and Conversion, and Product and Service Sales. Our customer contact skills are demonstrated by our low abandonment rates, short cycle times, quick response times, high closing rates, increased sales volume and more. Alorica's Web-based Management Technology, Helix by Alorica®, captures and saves historical data on all customer interactions and enables clients to access call tracking, reporting and performance information in real-time.
Alorica Philippines Inc.
Alorica Philippines Inc. (Vertex Solutions) is a leading customer service management provider that supports the entire customer lifecycle, from front-office customer interaction to back-office reverse logistics. Alorica Philippines Inc. delivers fully integrated solutions such as customer interaction management, service logistics, depot and onsite repair services, in-home integration, as well as total eBusiness solutions. Through our global contact centers, depot repair and parts fulfillment facilities, Alorica Philippines Inc. can provide the best-in-class service management, technology, people and process to help you maximize your profits.
Alorica Philippines Inc. is the premiere after-sales service provider. With a full range of solutions including call center services, service logistics, warranty and repair, returns management, field service and parts management, Alorica Philippines Inc. has the ability to support the entire customer service lifecycle. Headquartered in Chino, CA, Alorica has a growing global infrastructure with contact center and fulfillment facilities throughout the world.
Alorica Philippines Inc. contact center services offer an end-to-end solution for the entire customer service and support lifecycle. Contact center associates hold service certifications and are professionally trained in Customer Service, Lead Generation and Conversion, and Product and Service Sales. Our customer contact skills are demonstrated by our low abandonment rates, short cycle times, quick response times, high closing rates, increased sales volume and more. Alorica's Web-based Management Technology, Helix by Alorica®, captures and saves historical data on all customer interactions and enables clients to access call tracking, reporting and performance information in real-time.
Alpha Serve Telecom
Alpha Serve Telecom (AST) is a facility-based Integrated Communications Provider (ICP) providing high quality telecommunications products and services to the residential and business community, as well as the wholesale markets.
All too often, telecom companies force customers to fit their standard offerings without tailoring their services to meet the specific requirements of their customers.
At AST they understand your business is unique. Their customers love their "teleboutique" offering because they get exactly what they want and only what they need. They are the best source for all of their telecommunications product and service needs.
AST`s portfolio of products includes local and long distance services, high speed internet, wireless data, voice over IP, prepaid and post paid calling cards, and conference calling.
AST friendly and knowledgeable service consultants ensure you receive the most cost-efficient and appropriate services and products to meet your needs. AST is here to serve our customers 24 hrs per day 7 days a week.
AST reviews all your communication needs, with the goal of helping you improve your bottom line. AST experts develop unique solutions tailored to your organization that can save you money on operations and capital equipment. This process along with "Our customer comes first" philosophy is what differentiates AST from its competition.
AST has contracts with multiple national telecom providers. AST gives its customers the ability to use multiple providers with one point of contact and one combined bill. After they review the needs of the customer we make recommendations on what network service provider would be best fitted to their needs.
AlphaBest Consulting and Transcription
AlphaBest Consulting and Transcription (ACT), based in Los Angeles, California, has served the insurance, legal and medical industries since 1984. Their service is customer-centric and driven by a philosophy of partnership and cooperation for successful delivery to a delighted client.
AlphaBest was incorporated in 2000 and in 2003 launched TalkDocs, a division designed to aid professionals in transitioning to the technology of the electronic information era.
AlphaBest Consulting and Transcription delivers value that can't be quantified by price per line. The value of transcription done right the first time. The value of on-time delivery. The value of experience and skills that contribute to the accuracy of your patient records. If you think no service can deliver transcription "your way," call AlphaBest.
AlphaGlobe Communications
AlphaGlobe Communications is a leading provider of Business Process Outsourcing Services to Fortune 500 companies and small businesses. AlphaGlobe Communications offer a range of integrated customer care services including voice, email response, real-time chat, knowledge management, CRM architecture and other value added services to all sized corporations.
With their vision, client focus, and a commitment to operational excellence, AlphaGlobe Communications has become the premier provider of diversified business process and outsourcing services offering innovative and effective solutions for clients around the world.
AlphaGlobe Communications manages programs with rigorous processes and procedures to integrate all program components into one seamless operation. AlphaGlobe Communications deliver added value to customer-contact at every stage of the customer lifecycle, from lead generation/appointment setting to acquisition and cross selling, customer care to help desk and technical support to receivables management. Every detail of every contact focuses on increasing customer value and loyalty.
AlphaGlobe Communications provide high quality, value added contact center services and Business Process Outsourcing (BPO) services to Fortune 500 companies and small businesses. AlphaGlobe Communications Overseas contact center in India offers English language support in an ISO 9001 certified environment.
AlphaGlobe Communications offers the satisfaction that comes from working with a technologically sound business partner. AlphaGlobe Communications is committed to continually investing in their people, processes, infrastructure and facilities. AlphaGlobe Communications objective is to provide clients with the highest levels of performance.
Alter Group
Alter Group - Real estate development firm. Alter Group ReadiDesign offices and CallCore call center models are a method of delivering custom-designed
office buildings and call centers anywhere in the country. Program services include site selection; purchase, lease, or synthetic lease transaction structures;architecture; and construction.
Alternate Access
Alternate Access provides a full range of products, consulting, and systems integration services to effectively build and manage call centers. Products are available in the areas of Interactive Voice Response (IVR), Speech Recognition, Text-to-Speech conversion and Fax Server capabilities for companies that require volume in-bound or out-bound calling. Alternate Access also provides consulting services for Caller Interactive Applications, enabling
businesses to successfully implement Computer Telephony Integration (CTI) technologies.
AltiGen Communications, Inc.
AltiGen provides computer, telephony and internet solutions for small to mid-sized businesses. The AltiServ phone system uses AltiWare software to provide informal call center functionality
in a single Windows NT Server-based telecom platform that also includes PBX, voice mail, e-mail, auto attendant and internet integration.
AltiGen Communications (NASDAQ: ATGN) is a leading manufacturer of IP telephony and contact center solutions. The company designs, manufactures and markets next generation, IP PBX telephone systems and IP contact centers that use both the Internet and the public telephone network to enable an array of applications that take advantage of the convergence of voice and data communications. AltiGen Communications products are available from authorized resellers.
Alturaphone
Alturaphone is an IP telephony service and technology provider. We offer personalized services for businesses, resellers and distributors.
Alturaphone provides VoIP services such as VoIP wholesale with a prepaid platform, GSM to worldwide VoIP termination, GSM direct route termination, soft switch reseller services and gateway VoIP services.
aMarketForce (California)
aMarketForce, Inc. is a powerful outsourcing company that serves as the back office support for sales and marketing departments of US-based companies.
aMarketForce specializes in providing critical services required for increasing your revenue and maximizing shareholder value. In addition, operating from their offshore centers allow them to provide their clients high value at low costs.
aMarketForce services cover all aspects of marketing communications such as list development, marketing campaigns, customer and technical support. aMarketForce serves as a reliable business partner that adds value to an organization and provides competent, trustworthy support.
With a corporate office in the Silicon Valley and a Center of Excellence located in Ahmedabad, India, their proven outsourcing practices ensure optimum utilization of time zones by staffing two shifts: one that aligns with the United States’ work day and another that aligns with the United States’ overnight hours. By employing two shifts in their Center of Excellence, we are able to provide clients a unique competitive advantage – they work while you sleep.
aMarketForce has helped clients improve business functions, reduce timelines, enhance quality and improve sales while reducing costs by up to 60 percent.
The success we secure for our clients is heavily reliant upon their people. They want only the best for their clients, so they only hire the best and most qualified individuals. Their agents are highly-educated and have earned Bachelors and Masters Degrees and have excellent written and spoken English, thus making partnership with aMarketForce a seamless extension of your sales/marketing department(s).
As a successful and functioning outsourcing company, they have the expertise to deliver results and unparalleled success for your business.
aMarketForce guarantee client satisfaction and build qualified and reliable teams around their clients’ individual needs, goals and projects.
American Business Networks, Inc.
American Business Networks, Inc., Bringing businesses together.
American Business Networks, Inc. Healthcare Services:
Medical Imaging facility Management
Medical billing
Project management
Imaging Equipment Procurement
Recruiting
Radiology Services
Information Technology:
IT recruiting
American Data Exchange Corporation (ADEC)
American Data Exchange Corporation (ADEC) is committed to helping you understand and apply resourcing solutions for your long-term success. ADEC will help you manage your business better with our Business Solutions and Remote Manpower Services.
ADEC Solutions is an innovative global market leader in providing customized outsourcing solutions to clients worldwide. With deep industry knowledge and proven experience in outsourcing, ADEC is committed to delivering seamless, customized, innovative services that are scalable, efficient, and cost-effective, to meet the specifications of your business.
AmeriTel
AMERITEL was formed in 1990 through the acquisition of several high performing teleservice companies with expertise in servicing complex accounts with high Customer Care requirements. Today, headquartered in Montgomery, Alabama, AMERITEL has expanded operations to three states across the South. AMERITEL has evolved to service a variety of regional, national, and international companies with a full range of inbound, outbound, e-business, fulfillment, and consulting services.
Amity Outsourcing Solution
Amity Outsourcing Solution is a full-service solution provider that caters to a variety of outsourcing needs. Amity Outsourcing Solution pulls together the right resources, the people, the skills and the technology in order to give clients a boost in their overall performance. With efficiency, accuracy and a goal-driven attitude, Amity Outsourcing Solution helps each client develop their business into a business of excellence.
Amity Outsourcing Solutions evolved from a simple consultancy firm in 2005 to a complete outsourcing company that offers cost-effective, outstanding quality and internationally competitive services.
A highly specialized service-oriented company, Amity Outsourcing Solutions assists organizations and businesses in their desire to reduce overhead expenses while focusing on core functions by providing best quality services, products and people thus leaving operational details to them.
AMSVoicecom
Founded in 1996, AMSVoicecom concentrated in International Markets, providing various products both in the USA and overseas. Having it's headquarters in Edgewater N.J. has 4 remote offices and 2 international subsidiaries, AMSVoicecom is a facility based (214) licensed by FCC carrier with multiple network nodes around the world. In several countries, under it's subsidiaries, AMSVoicecom has business licenses to operate and provide telecom services.
A.M.S.Voicecom, has been concentrating only in the foreign markets for the last 7 years developing the integration of VoIP for its existing customers in these markets to make calls cheaper while keeping carrier grade Quality Of Service. This valuable experience was only not realized by its customers in growing numbers, but, even by some of the foreign governments and telecom companies which engaged in doing business with AMS in order to keep up with their market share.
By integrating it's network to US based Tier 1 carriers and the global private networks, AMSVoicecom has been able to provide superior quality service to both USA and international based customers and have kept the loyalty of the customers while the telecom industry in general has gone through the most difficult era in it's history.
Anexeon Communications
Anexeon Communications is a leading VoIP service provider focused on next generation communication services for business. The Anexeon Communications service offering is powered by CommPartners, the industry leading national hosted PBX and VoIP network and offered through a groundbreaking sales channel model for information technology integrators and service providers. The Anexeon Communications channel program offers the IT Integrator all of the tools and systems necessary to deliver the highest quality offering to customers and realize the full business potential of the of the VoIP opportunity.
The Anexeon Communications network is national and redundant, with four super pops and 250 points of presence and CLEC certification in fifty states.
The Anexeon Communications service uses the technology of the Internet (the protocol), but does not depend on the Internet.
The Anexeon Communications business opportunity for integrators is unmatched, with a fully integrated back office, great margins and a system for delivering the service that is compelling for customers and partners.
Anixter International
Anixter is a value added international re-seller of voice
and data communication products. (Cat5 cabling, fiber, racks,
cabinets, hubs,switches, routers, power protection, connectors, patch
cords, headsets, UPS, etc.).
Annex Technologies, Inc.
System (BBS). There was no public internet then, but people still communicated online through systems such as ours.
Annex and its team specializes in a variety of internet technologies from custom web application development to "plug and play" software products. We even host sites and applications for our clients. Here is a list of our offerings
Anserve America
Anserve America was founded in 1969 and has been owned and managed by the Ward family since inception. Anserve provides state-of-the-art telephone answering, order taking, voice mail, paging, appointments, Internet and other communication services to medical, commercial, and governmental customers--80% within New Jersey and the balance throughout the United States and overseas.
The company is now the largest answering service in New Jersey. It provides service 24/7, has 20 operator and management stations, handles 19,000 calls daily and employs 50 highly-trained, including bilingual, staff operators and twelve additional staff in management and support positions. The company runs a tightly-organized, military-style, daily three-shift operation with two professional shift managers on every shift to assure accountability and continuity of service. Anserve has recently invested in the latest telecommuting equipment which allows ten select managers and operators to work from home when needed to fill in for sickness or weather-related absence, further assuring full staffing.
Anserve America prides itself on being “ahead of the curve” technically. Anserve pioneered the use of automated faxing and e-mailing of messages to customers and Internet interface and marketing. The company is fully computerized and uses the fully digital Startel 5700 call handling and data storage systems and the newest Dell personal computers using the Microsoft XP operating system. This recently installed digital system provides outstanding voice quality and faster call handling. Appointments and reservation services are provided in “real time” through jointly accessed web pages which include proprietary resident software. Expanded data transmission and storage capacity through seven company-owned T-1’s allows for written message and data retrieval for up to 90 days. All conversations are recorded and stored for 2 ½ years for customer protection.
Anserve also provides instant “always on” interface with customers web sites to facilitate message posting, information exchange and product “shopping” assistance. The company provides advanced stand alone and integrated voice mail services based on the Startel VoiceNet system. Power failure backup is provided by Anserve’s own natural gas powered generator which provides power for an unlimited period to all communications equipment, computers, lighting, and air conditioning unit.
Anserve went from a regional to national answering service in 1996 with the launch of its Anserve America and anserve.com web site. The site is now ranked as one of the most innovative, highly-trafficked small business sites on the Internet, drawing over 25,000 visitors monthly to review the latest telephone answering service information, pricing and products.
Anserve currently handles over 800 medical practices, including 1,500 doctors and 15 hospitals with over 2,000 staff physicians and 400 business customers.
Answer Quick
ANSWER QUICK was founded in 1984 with the goal of becoming the best telecommunications service bureau in the nation. By providing exceptional inbound and dispatch services for local companies, ANSWER QUICK has established a leadership role in the call center industry. ANSWER QUICK have quickly developed into an advanced technological, fully computerized telecommunications center with customers throughout the United States and Canada.
ANSWER QUICK has a proven track record of steady growth by providing long term solutions for its customers, both large and small. Because of ANSWER QUICK continued investment in state-of-the-art equipment, ANSWER QUICK delivers a high quality, consistent service. Extensive customer service training programs and our continuing education seminars maintain their entire staff's enthusiasm so everyone gains experience and knowledge with your products and/or services. These components, along with several others, have made ANSWER QUICK a leader in the inbound telecommunications field.
ANSWER QUICK is large enough to provide all services needed and flexible enough to personalize each client's needs. Some of ANSWER QUICK customers require the prompt, professional service provided by their live call center representatives. Others take advantage of the many automated options to improve efficiency. In the current fast paced, high-tech business world, ANSWER QUICK gives their customers the competitive advantage of 24 hour customer service while keeping your operating costs down.
AnswerConnect
AnswerConnect is a full-service contact center located in the Pacific Northwest serving customers nationwide. By using state-of-the-art technology and investing in leading call center and software solutions, AnswerConnect is able to offer a unique solution for businesses who wish to outsource their call-handling needs. By aggregating what would be your potential costs of staffing, capital expenditures, and program development across their customer base, AnswerConnect is able to provide their customers with service for a fraction of the cost that it would cost for them to perform similar services internally.
AnswerConnect’s call center combines the latest technology with exceptional customer service to give you the only answer you need for call center management.
AnswerFirst Telemessaging
Answer 1st Telemessaging, a Telephone Answering Service and Call Center, has been continually and professionally owned and operated by Steve Meeks since 1975. AnswerFirst is proud of their impeccable Customer Service at the Call Center and want you to know you can depend on their help with any situations that may arise.
AnswerFirst invite you to visit their new Call Center facility which is designed to accommodate the very best environment for Call Processing and Telemessaging. AnswerFirst facility provides their secretaries with a comfortable, quiet space, thus giving your clients the individual attention that every call deserves. AnswerFirst Answering Service has state-of-the-art technology. It is known in the Call Center industry as one of the best systems available on the market.
AnswerFirst Answering Service has a never-fail backup system. In Texas, we have many storms that can cripple most industries with a loss of power. AnswerFirst have a Natural Gas backup system, which means no down time when the power goes off. This, coupled with our UPS (uninterrupted power supply) including 100% digital technology, guarantees the up-time of our entire network. Since they realize that their clients depend on their technology for their business to function properly, AnswerFirst have taken great steps to ensure the redundancy of their entire network. AnswerFirst go beyond the technical expectations of the Call Center industry to provide their clients with the most state-of-the-art technology.
AnsweringServiceCare
AnsweringServiceCare provides the following services:
AnswerNet
AnswerNet is a leading supplier of outsourced contact centerservices including Telemessaging (Telephone Answering Service & Voice Mail), Order Entry, DRTV, Customer Service, Telemarketing, Telesales and Help Desk Services. AnswerNet also handles Outbound Lead Follow-up, Lead Qualification, and Customer Care and notification.
AnswerNet's services are available in Spanish and French and many more languages through our translation partners.
Small businesses, medical and legal professionals and Fortune 100 firms rely on AnswerNet. So do community fundraisers, national causes, local governments and large federal agencies. With 55 centers and 1600 seats throughout the US, plus in Canada, AnswerNet scales the service to meet your needs!
AnswerNet and its predecessor companies have been in business since 1929. Some of their contact centers have four generations of employees.
At the same time AnswerNet has a fresh, dynamic management team that consistently looks for ways to make your programs and results even better. Hands-on contact center general managers supervise, staff, script and train staff to deliver services to your requirements.
The AnswerNet Network is the world's largest telemessaging and leading contact center outsourcer. The AnswerNet Network has 54 contact centers and 1,600 plus seats across North America and in Canada.
AnswerNet's Network is comprised of many locally well-known centers. They include:
- AnswerNet Columbus (OH) and Portland (OR)
- Answer System (Phoenix, AZ)
- Chesapeake TeleServices (Baltimore, MD)
- Diversified Telecom Exchange (Salisbury, MD)
- General TeleCommunications (Morton Grove, IL)
- Signius (26 Centers in 12 States)
- Tel-A-Talk (Allentown, PA)
The AnswerNet Network is a privately held organization. Their principals work intimately with operations, sales and management. This structure and approach gives your programs commitment, stability and accountability.
Answernet Network
AnswerNet is a leading supplier of outsourced contact centerservices including Telemessaging (Telephone Answering Service & Voice Mail), Order Entry, DRTV, Customer Service and Help Desk Services. AnswerNet also handle Outbound Lead Follow-up, Lead Qualification, and Customer Care and notification.
AnswerNet services are available in Spanish, French, Chinese (they can provide Mandarin and Cantonese-speaking agents) and many more languages through our translation partners.
Small businesses, medical and legal professionals and Fortune 100 firms rely on AnswerNet. So do community fundraisers, national causes, local governments and large federal agencies. With 53 centers and 1600 seats throughout the US, plus in Canada, AnswerNet scales the service to meet your needs!
Antico Group, Inc.
Antico Group, Inc. is a software product development and consulting services organization committed to delivering innovative and high-quality, high-value business and information technology solutions that fit its clients' needs. We specialize in Java and related Object Oriented technologies that focus on four domains -- Information Technology, Retail, Healthcare and Strategic Planning and Project Management. Our core competencies include strategic planning and project management, software engineering expertise and other effective tools and methods that ensure customer satisfaction.
Initially established in San Francisco, California, Antico Group has expanded its business to the Philippines just a year after incorporation and currently holds office in Mandaluyong. As the company grows, it continuously strives to develop and enhance its products, solution, consulting and outsourcing expertise to help move clients forward into achieving their highest business performance though technology.
Antietam Call Center
Antietam Call Center, a leader in the call center industry, has served the telecommunications needs of the business community for more than 50 years. Antietam Call Center can provide your company with a customized, turnkey inbound call operation that can help you save time, while increasing profits.
Antietam Call Center has been honored with the exclusive 2005 AWARD OF EXCELLENCE for the second consecutive year.The award is presented annually by the Association of Teleservices International (ATSI), the industries trade association for providers of telecommunications and call center services including telephone answering and message delivery.
Antietam Communications Network has been providing telecommunications services to clients in Washington County and the surrounding areas since 1947. Their current staff has a combined total of 78 years experience in the telecommunications industry with their supervisory personnel having between 7 and 11 years experience.
Antietam Communications Network’s primary goal is to provide personalized customer service to each client. In recent years, customer service has become an “automated” service that is impersonal and sometimes frustrating to the caller. If this personal attention is important to you and your clients, then Antietam Communications is here to provide this service.
Antietam Call Center is a division of Antietam Communications Network; a company that has served the telecommunications needs of the business community for more than 50 years. Taking advantage of advances in technology has allowed us to remain a leader in the telemessaging arena.
Antietam Call Center has created the perfect facility for meeting the demands of the growing order entry and inbound call processing market. Incorporating sophisticated software into theirfacility has allowed them to provide services that go well beyond the telemessaging capacity of traditional bureaus.
At Antietam Call Center, your 800 inbound call is efficiently and professionally answered in a caring manner. Antietam then collect the important data, based upon your personalized scripting. Up-Selling and Cross-Selling of products can also be incorporated into your custom script and, if requested, they can forward the information collected directly to you, send it to a third party of your choice for processing or fill the order for you through our extensive order fulfillment service.
Antietam Call Center can also act as your Management Information System. They can collect specific data and arrange it to create detailed reports. After the results of your report criteria have been obtained, they can deliver them to you as per your scheduled request. This service can help you evaluate how your business can better serve and understand your customer base and can also give you insight that can help your business grow and increase profits.
APAC Customer Services Inc.
APAC Customer Services, Inc. is a leading provider of integrated customer care and acquisition services. APAC’s award-winning suite of Customer Lifecycle Management Solutions (CLMS) consistently delivers increased sales, increased customer loyalty and enterprise-wide process improvements for many of the world’s most successful companies.
With deep industry expertise, world-class technologies, and a proven track record, APAC expertly manages every single customer interaction. The result is customer relationships that last a lifetime, with consistently higher revenues and profits.
APAC’s core business is taking care of customers. Our integrated Customer Lifecycle Management Solutions are designed to optimize every single interaction and build profitable, loyal customers.
Customer loyalty relies heavily on the business processes and people that support each transaction. APAC hires and trains only the most qualified Technical and Customer Service Representatives. Every member of the APAC account team is chosen for their industry experience, then continually trained to meet evolving client needs. With fully integrated, multi-channel customer care and network operating centers, APAC has developed the processes required to better understand and serve customer needs, manage transactions faster and more accurately, and increase our clients’ bottom lines.
APAC's Achievements:
APAC doubled employment rate in the Philippines alone, and continue to have one of the lowest attrition rate in the industry.
APAC increased capabilities through physical growth and new customer service. innovations. APAC Customer Services, your success begins with us
APAC Customer Services Inc.
APAC Customer Services, Inc. is a leading provider of integrated customer care and acquisition services. APAC’s award-winning suite of Customer Lifecycle Management Solutions (CLMS) consistently delivers increased sales, increased customer loyalty and enterprise-wide process improvements for many of the world’s most successful companies.
With deep industry expertise, world-class technologies, and a proven track record, APAC expertly manages every single customer interaction. The result is customer relationships that last a lifetime, with consistently higher revenues and profits.
APAC’s core business is taking care of customers. Our integrated Customer Lifecycle Management Solutions are designed to optimize every single interaction and build profitable, loyal customers.
Customer loyalty relies heavily on the business processes and people that support each transaction. APAC hires and trains only the most qualified Technical and Customer Service Representatives. Every member of the APAC account team is chosen for their industry experience, then continually trained to meet evolving client needs. With fully integrated, multi-channel customer care and network operating centers, APAC has developed the processes required to better understand and serve customer needs, manage transactions faster and more accurately, and increase our clients’ bottom lines.
APAC's Achievements:
APAC doubled employment rate in the Philippines alone, and continue to have one of the lowest attrition rate in the industry.
APAC increased capabilities through physical growth and new customer service. innovations. APAC Customer Services, your success begins with us
APAC Customer Services Inc.
APAC Customer Services, Inc. is a leading provider of integrated customer care and acquisition services. APAC’s award-winning suite of Customer Lifecycle Management Solutions (CLMS) consistently delivers increased sales, increased customer loyalty and enterprise-wide process improvements for many of the world’s most successful companies.
With deep industry expertise, world-class technologies, and a proven track record, APAC expertly manages every single customer interaction. The result is customer relationships that last a lifetime, with consistently higher revenues and profits.
APAC’s core business is taking care of customers. Our integrated Customer Lifecycle Management Solutions are designed to optimize every single interaction and build profitable, loyal customers.
Customer loyalty relies heavily on the business processes and people that support each transaction. APAC hires and trains only the most qualified Technical and Customer Service Representatives. Every member of the APAC account team is chosen for their industry experience, then continually trained to meet evolving client needs. With fully integrated, multi-channel customer care and network operating centers, APAC has developed the processes required to better understand and serve customer needs, manage transactions faster and more accurately, and increase our clients’ bottom lines.
APAC's Achievements:
APAC doubled employment rate in the Philippines alone, and continue to have one of the lowest attrition rate in the industry.
APAC increased capabilities through physical growth and new customer service. innovations. APAC Customer Services, your success begins with us
APAC Customer Services Inc.
APAC Customer Services, Inc. is a leading provider of integrated customer care and acquisition services. APAC’s award-winning suite of Customer Lifecycle Management Solutions (CLMS) consistently delivers increased sales, increased customer loyalty and enterprise-wide process improvements for many of the world’s most successful companies.
With deep industry expertise, world-class technologies, and a proven track record, APAC expertly manages every single customer interaction. The result is customer relationships that last a lifetime, with consistently higher revenues and profits.
APAC’s core business is taking care of customers. Our integrated Customer Lifecycle Management Solutions are designed to optimize every single interaction and build profitable, loyal customers.
Customer loyalty relies heavily on the business processes and people that support each transaction. APAC hires and trains only the most qualified Technical and Customer Service Representatives. Every member of the APAC account team is chosen for their industry experience, then continually trained to meet evolving client needs. With fully integrated, multi-channel customer care and network operating centers, APAC has developed the processes required to better understand and serve customer needs, manage transactions faster and more accurately, and increase our clients’ bottom lines.
APAC's Achievements:
APAC doubled employment rate in the Philippines alone, and continue to have one of the lowest attrition rate in the industry.
APAC increased capabilities through physical growth and new customer service. innovations. APAC Customer Services, your success begins with us
APEX GlobalNet
As the broadband industry leader, APEX GlobalNet has developed state-of-the-art Voice over IP technology, offering complete and full-featured VoIP CPE (Customer Premise Equipment) to fulfill IP Telephony Service Providers' needs while creating more valued-added and cost-effective service for their customers.
Designed for SOHO and home users, APEX GlobalNet's VoIP products offers crystal-clear voice quality, highly integrated functionalities, versatile Quality of Service capability, and the flexibility to customize. As a result, these are the ideal solutions for Telecom operators or Internet Service Providers to create, deploy, and maintain the VoIP service to their customers.
Founded in 1998, APEX GlobalNet is today an international provider of Internet telephone services. Their VOIP and Internet services are not only comprehensive but also can be custom fit for your enterprise-level needs. Their services include, but are not limited to:
- Internet voice and data
- Web hosting
- Ecommerce services
- Network monitoring
- And much more
In addition, APEX GlobalNet is focused on providing their customers with superior support services, which are backed by a seasoned technology group that understands the needs and issues of your business and employees. Their technology team brings veteran experience to your company, from technology to support, from design to an understanding of how to make the VOIP work for your business. They are available 24 hours a day, 365 days a year via online, email, and telephone. At APEX GlobalNet, we want you to get the best services available.
Appletree Answering Service
Complete Answering Service: Web, Voicemail, and Call Center Services. Intelligent Agents 24x7. Your callers will never know a third party is answering your call. Let Appletree be the voice of your business, when it can't speak for itself!
Appletree’s unparalleled answering services are supported by the latest industry technology, which allows simultaneous monitoring of traffic on thousands of phone numbers in real-time.
Appletree digital equipment is state-of-the-art and fully redundant. That means no dropped calls for you. We utilize a combination of software along with our customers' web sites to allow direct order entry and input into our customers’ information systems.
For Custom Scripted Phone Services we use web-integrated technology allowing the information you provide to appear on our agents’ screens with detailed instructions for handling your incoming calls. Armed with your customized instructions, Appletree operators can answer the call, follow the protocol, enter the data or order and access web maps for directions - all without losing contact with the caller.
Appletree technology provides Quality Assurance in addition to seamless answering and handling of calls. Appletree clients can monitor and save files of calls, review both the voice recording and data entered from each call, submit on call schedules and rules on line, as well as review reports that show trends in customer behavior.
Appletree Answering Service
Complete Answering Service: Web, Voicemail, and Call Center Services. Intelligent Agents 24x7. Your callers will never know a third party is answering your call. Let Appletree be the voice of your business, when it can't speak for itself!
Appletree’s unparalleled answering services are supported by the latest industry technology, which allows simultaneous monitoring of traffic on thousands of phone numbers in real-time.
Appletree digital equipment is state-of-the-art and fully redundant. That means no dropped calls for you. We utilize a combination of software along with our customers' web sites to allow direct order entry and input into our customers’ information systems.
For Custom Scripted Phone Services we use web-integrated technology allowing the information you provide to appear on our agents’ screens with detailed instructions for handling your incoming calls. Armed with your customized instructions, Appletree operators can answer the call, follow the protocol, enter the data or order and access web maps for directions - all without losing contact with the caller.
Appletree technology provides Quality Assurance in addition to seamless answering and handling of calls. Appletree clients can monitor and save files of calls, review both the voice recording and data entered from each call, submit on call schedules and rules on line, as well as review reports that show trends in customer behavior.
Applied Business Technologies
Applied Business Technologies is a leading provider of Call Center software solutions for quality assurance, training and compliance. Founded in 2001, their primary focus has been providing quality assurance solutions at competitive prices to businesses of all sizes.
Applied Business Technologies (Texas)
Applied Business Technologies is a leading provider of Call Center software solutions for quality assurance, training and compliance. Founded in 2001, their primary focus has been providing quality assurance solutions at competitive prices to businesses of all sizes.
Offering open architecture, software based solutions to their customers and proving top notch support and implementation has been at the forefront of their customer service model.
Their products are people driven. By listening to their customers they are able to provide products and services that enhance their offering and excel their customers. Driven by innovative concepts, their customers are able to produce maximum results from their investment in technology, their call center and people.
Applied Business Technologies is a privately held organization with corporate headquarters located in Boynton Beach, Florida.
Applied Data Management
Applied Data Management provides Voice, Video, Internet and Data transport and storage technologies with a product and services portfolio focusing solely on the delivery of measurable benefits. Data storage and data communications have become the backbone of the modern workplace. Utilizing our collective experience and expertise you can expect an in-depth assessment and analysis of your environment. The results include an itemized analysis of opportunity to extract unnecessary financial overhead supporting and managing your data infrastructure. Invite and challenge us to create an analysis of opportunity for you.
Applied Data Management`s independent assessment and valuable analysis provides a summary of Voice, Video, Data, and Internet services and costs from multiple carriers. Allow them to give you the benefit of our knowledge and resources determining the most cost competitive services that meet your specific requirements. Virtualizing and converging services over IP is without question the most cost effective and financially beneficial approach to data transport and data storage services.
Storage technology is the central repository for every type of database, application, report, or transaction. Whether network or direct attached, Applied Data Management provides a vast array of server and switch-based solutions. Cost correct and high-performance platforms for storage consolidation and virtualization (primary, secondary, and backup disk arrays) provide measurable ROI for your direct, network attached, or SAN investment.
Applied Data Management
Applied Data Management provides Voice, Video, Internet and Data transport and storage technologies with a product and services portfolio focusing solely on the delivery of measurable benefits. Data storage and data communications have become the backbone of the modern workplace. Utilizing our collective experience and expertise you can expect an in-depth assessment and analysis of your environment. The results include an itemized analysis of opportunity to extract unnecessary financial overhead supporting and managing your data infrastructure. Invite and challenge us to create an analysis of opportunity for you.
Applied Data Management`s independent assessment and valuable analysis provides a summary of Voice, Video, Data, and Internet services and costs from multiple carriers. Allow them to give you the benefit of our knowledge and resources determining the most cost competitive services that meet your specific requirements. Virtualizing and converging services over IP is without question the most cost effective and financially beneficial approach to data transport and data storage services.
Storage technology is the central repository for every type of database, application, report, or transaction. Whether network or direct attached, Applied Data Management provides a vast array of server and switch-based solutions. Cost correct and high-performance platforms for storage consolidation and virtualization (primary, secondary, and backup disk arrays) provide measurable ROI for your direct, network attached, or SAN investment.
Applied Data Management
Applied Data Management provides Voice, Video, Internet and Data transport and storage technologies with a product and services portfolio focusing solely on the delivery of measurable benefits. Data storage and data communications have become the backbone of the modern workplace. Utilizing our collective experience and expertise you can expect an in-depth assessment and analysis of your environment. The results include an itemized analysis of opportunity to extract unnecessary financial overhead supporting and managing your data infrastructure. Invite and challenge us to create an analysis of opportunity for you.
Applied Data Management`s independent assessment and valuable analysis provides a summary of Voice, Video, Data, and Internet services and costs from multiple carriers. Allow them to give you the benefit of our knowledge and resources determining the most cost competitive services that meet your specific requirements. Virtualizing and converging services over IP is without question the most cost effective and financially beneficial approach to data transport and data storage services.
Storage technology is the central repository for every type of database, application, report, or transaction. Whether network or direct attached, Applied Data Management provides a vast array of server and switch-based solutions. Cost correct and high-performance platforms for storage consolidation and virtualization (primary, secondary, and backup disk arrays) provide measurable ROI for your direct, network attached, or SAN investment.
Arkadin
Founded in early 2001, Arkadin is a global provider of integrated audio and data conferencing services with operating centres in over 16 countries including Australia, Belgium, Canada, France, Germany, Hong Kong, Ireland, Japan, the Netherlands, New Zealand, Singapore, Spain, Sweden, Switzerland, the United Kingdom and the United States. Arkadin's core services, ArkadinAnytime, ArkadinEvent and ArkadinDataNow, virtually connect people anywhere around the world facilitating easy and cost-effective information sharing and discussion.
Businesses and organisations of all shapes and sizes and across all market sectors, particularly those with geographically dispersed user bases, employ Arkadin's services to help facilitate an increase in communications. Offering an effective alternative to face-to-face meetings and extensive levels of business travel, Arkadin aims to ensure all conferences are successful, productive and well organised.
Arkadin offers:
- Customised Solutions
- World-Class Customer Support
- Flexible Access and Ease of Use
- Comprehensive Features
- Invoicing and Reporting Flexibility
- Global Implementation Expertise
At Arkadin, they focus on technology, but never lose sight of their clients' unique communication needs. They remain committed to providing a highly personalised conferencing service with innovative ways to meet your requirements.
Arrow Consulting Group
ARROW provides accountability and guidance in an otherwise uncertain and difficult to navigate industry while providing outstanding ongoing customer care. In addition to offering a full array of network services, they also provide consulting and contract negotiation services for their customers and sub-agents. Arrow procures the most aggressive pricing possible for services, tailor them to each customer's unique needs and serve as the ultimate customer advocate to be sure your business is protected and more profitable.
Some of the services that their carriers offer include:
- Long Distance Voice, Data & Internet Services
- Local Services
- Conferencing Services
- Cellular Services
- Integrated voice & data transport
- High capacity data services for moving large amounts of information quickly & efficiently over wide areas
- Frame Relay and ATM packet networking solutions using single or multiple vendor provided products
Arrow's strength is focusing on YOUR buying criteria and working with our partners to be sure you get quality services throughout the life of your contract term. They understand the value of your business and the fact that we have to work hard on your behalf every day to retain your business. Arrow takes the time consuming responsibility of managing multiple carriers off of your shoulders and provide you with a consistent and reliable account team for all of your needs.
Their business philosophy is to manage your business as if it were our own. They started Arrow Consulting Group because they no longer wanted their good reputation to be in the hands of other people. Arrow offers your company the ethics of yesterday. They offer you their expertise, their entrepreneurial atmosphere and their willingness to work hard on your behalf. In effect, they become a virtual staff member to your existing team.
Artdio Company Inc.
ArtDio Company Inc. is a world-class manufacturer of Voice over IP gateways and phones. Established in 1991, ArtDio has a combined 13+ years of history and extensive experience in manufacturing of Voice over IP and consumer electronic products. ArtDio strong research and development team helps them to stay consistent in conceiving, designing and building complete end-to-end communication solutions. ArtDio solutions are available through a worldwide network of distributors, resellers, system integrators, and ISPs, or as embedded solutions for original equipment manufacturers (OEMs).
ArtDio top quality Voice over IP solutions allow multi-location businesses to maximize investments made in their network infrastructure. By integrating voice, data and FAX communications into the network, businesses can realize substantial savings on interoffice, long distance toll charges. ArtDio`s solutions are targeted toward the small to medium sized business segments and are designed for easy deployment.
Ascend Healthcare Systems
Ascend Healthcare Systems LLC., is the healthcare information management products and services division of Ascend Group Limited headquartered in Centreville, Virginia. Ascend provides advanced software technology based products and services solutions to Hospitals, Clinics, Healthcare Networks, HMOs, Physician Practices and other healthcare organizations.
Ascend product and service solutions are fully HIPAA compliant. Both service and product solutions include advanced technology components such as DES encryption, access security based on digital signatures, secured nation-wide VPN network and an advanced scheme of user code/password/privilege assignment management. Ascend staff also goes through mandated background checks. Collectively this workflow offers the most comprehensive HIPAA compliance.
Ascend offers HIPAA compliant medical transcription outsourcing to hospitals, clinics and physician practices. This outsourcing service provides high quality reports and guaranteed turn-around time based document delivery. The service and support coverage is provided on a round-the-clock (24 hours, 365 days per year) basis. The service also features MPI/demographics download and transcribed document upload interfaces to Meditech, SoftMed, Keane, CPSI, IDX, HBOC STAR, Arrendale, PHAMIS and other major HIS/HIM systems.
Ascend offers Medical Coding Outsourcing to clinics, physician practices and ER, Radiology and Medical Records departments of a hospital. These outsourcing services ensure accurate, on time coding with a lower cost compared to an in-house function. Ascend services offer coding report turn around of 24 hours, 99% accuracy with comprehensive quality assurance, exclusive use of certified coders, secured and extensive reporting; and HIPAA, CMS [HCFA], CCI and LMRP compliant.
Asia Netcom
Asia Netcom is a leading Asia-based telecommunications carrier operating Asia's only privately owned city-to-city fiber optic network - EAC.
Asia Netcom state-of-the-art platform includes a 19,500km submarine cable system; extensive terrestrial fiber backhaul links; and city-center telehouses in all key Asian markets. Asia Netcom delivers a full portfolio of connectivity, data communications and IP-based services to global and regional enterprises, ISPs and telecommunications operators in the region.
Asia Netcom products and services range from basic connectivity through International Private Lines, to fully-managed network solutions such as MPLS (multi-protocol label switching)-based IP VPNs. All our services are backed by two fully-integrated in-region Network Operations Centers (ANOCs) and our in-region customer service facility, Asia Service Center (ASC) in Singapore.
Asia Netcom network and services also extend to all major markets worldwide through purchased and leased capacity on third party cable systems.
Asia Netcom
Asia Netcom is a leading Asia-based telecommunications carrier operating Asia's only privately owned city-to-city fiber optic network - EAC.
Asia Netcom state-of-the-art platform includes a 19,500km submarine cable system; extensive terrestrial fiber backhaul links; and city-center telehouses in all key Asian markets. Asia Netcom delivers a full portfolio of connectivity, data communications and IP-based services to global and regional enterprises, ISPs and telecommunications operators in the region.
Asia Netcom products and services range from basic connectivity through International Private Lines, to fully-managed network solutions such as MPLS (multi-protocol label switching)-based IP VPNs. All our services are backed by two fully-integrated in-region Network Operations Centers (ANOCs) and our in-region customer service facility, Asia Service Center (ASC) in Singapore.
Asia Netcom network and services also extend to all major markets worldwide through purchased and leased capacity on third party cable systems.
ASIAPACC
As an innovator in the offshore Data Capture industry, ASIAPACC offers a variety of data capture and data extraction solutions utilizing the latest technology available to automate the process. Based in Singapore and with key partners across the globe, ASIAPACC's market focus is directed to combine on and offshore infrastructure to deliver a customized solution. ASIAPACC provide integrated outsourced solutions for complex business process functions. These complex applications include documents management, database management, claims adjudication, financial accounting functions, and customer support through call center operations all with the flexibility off-shore capabilities offer pertaining to volume, accuracy and rapid turnaround.
ASIAPACC's Data Capture Division delivers business process improvem ent solutions to our clients. These solutions including management of databases, systems and software integration development and professional services all enabling clients to transfer manually intensive, high cost business processes to our facilities in India, and Singapore. In our domestic and offshore facilities, ASIAPACC takes over the management and optimization of the business function, such as:
• Claims Processing
• Documents Processing
• Digitization
• Accounts Payable Processing
• Mortgage Loan Processing
• Online Publishing Formats
• Credit Card Application Processing
• Customer Loyalty Programs
Delivery of these services is based on a set of predetermined performance metrics set by the customer.
AsiaTelecom
Asiatelecom established in 1997 and has started its journey after the birth of IP Telephony when nobody was sure that this technology could take the place of traditional telephony. Asiatelecom has a long story of efforts and struggles which brought Asiatel to a point finally where today Asiatel customers from the world's largest traditional voice carriers to Calling cards distributors, are benefiting today from that next generation technology.
Asiatelecom operates AsiaTeleNet, the fastest growing global network for voice on the Internet. Asiatel main switching facility is located at Delaware. Today, the company includes more than 150 partners - telecommunication companies across the world with over 85 IP (Internet Protocol) points of presence (PoPs) mostly in Asia, Middle East, Africa and Europe. Asiatel is having more PoPs in strategically highly attractive destinations then any other similar networks. It is becoming the most cost-effective network in the world for traditional phone-to-phone calling and the global network providing consistently high voice quality.
AskMeNow, Inc.
AskMeNow, Inc., a wholly owned subsidiary of AskMeNow, Inc. in the U.S. offers an exciting and rewarding career opportunity to compente and dynamic young individuals. AskMeNow, Inc. is the first mobile lifestyle provider and a subsidiary of Ocean West Hodling Corporation.
Asylum
Asylum Telecom provides leading-edge Internet communications solutions, enabling end-users to have access to their communications services simply, anytime, anywhere. Asylum solutions such as IP telephony and integrated GSM/IP mobility are delivered via a global network of channel partners addressing the needs of customers including service providers, equipment vendors, and corporate clients.
Asylum provide high-quality products and services that enable their partners to deliver “out-of-the-box” solutions to their end-users anywhere in the world, preserving a single service provider relationship.
Touch is a suite of IP communications services that enable service providers to quickly provide quality Internet communications solutions — leveraging Asylum Telecom’s expertise, relationships, economies of scale, technology platform, and OSS/BSS systems. Touch is offered as a private-label or co-branded solution at a fraction of the cost and time required to build a similar system.
PowerRoom is a unique conferencing service managed via a standard web browser, enabling users to access the service from anywhere in the world.
Asylum
Asylum Telecom provides leading-edge Internet communications solutions, enabling end-users to have access to their communications services simply, anytime, anywhere. Asylum solutions such as IP telephony and integrated GSM/IP mobility are delivered via a global network of channel partners addressing the needs of customers including service providers, equipment vendors, and corporate clients.
Asylum provide high-quality products and services that enable their partners to deliver “out-of-the-box” solutions to their end-users anywhere in the world, preserving a single service provider relationship.
Touch is a suite of IP communications services that enable service providers to quickly provide quality Internet communications solutions — leveraging Asylum Telecom’s expertise, relationships, economies of scale, technology platform, and OSS/BSS systems. Touch is offered as a private-label or co-branded solution at a fraction of the cost and time required to build a similar system.
PowerRoom is a unique conferencing service managed via a standard web browser, enabling users to access the service from anywhere in the world.
Athena e-Services Corporation
Athena e-Services Corporation is a leader in outsourced information technology services. Athena e-Services offers solutions for clients in the field of print publication, litigation support, real estate, and the medical and health sciences profession, to name a few. Athena e-Services is a business process outsourcing company with top-tier clients in multiple markets:
Legal Services
Medical Services
Contract Management Services
Content Creation & Pre Press
Finance & Accounting
Athena e-Services is a provider of outsourced Information Technology services. Athena e-Services offer solutions for clients in the field of electronic and print publication, database publishing, litigation support, medical and health sciences profession, engineering and architectural firms, to name a few. Our services include:
Full-text coding through OCR or double-keying method
Document Coding / Indexing / Abstracting
Medical Transcription Forms Processing
Data Conversion
Customized Database Design for fully integrated services
Athena e-Services is a customer-centric company that measures success by its partners’ satisfaction. Athena e-Services objective is to serve as a seamless back-office support center –so client resources can be concentrated on higher value, mission critical components of their business.
Athena e-Services Corporation
Athena e-Services Corporation is a leader in outsourced information technology services. Athena e-Services offers solutions for clients in the field of print publication, litigation support, real estate, and the medical and health sciences profession, to name a few. Athena e-Services is a business process outsourcing company with top-tier clients in multiple markets:
Legal Services
Medical Services
Contract Management Services
Content Creation & Pre Press
Finance & Accounting
Athena e-Services is a provider of outsourced Information Technology services. Athena e-Services offer solutions for clients in the field of electronic and print publication, database publishing, litigation support, medical and health sciences profession, engineering and architectural firms, to name a few. Our services include:
Full-text coding through OCR or double-keying method
Document Coding / Indexing / Abstracting
Medical Transcription Forms Processing
Data Conversion
Customized Database Design for fully integrated services
Athena e-Services is a customer-centric company that measures success by its partners’ satisfaction. Athena e-Services objective is to serve as a seamless back-office support center –so client resources can be concentrated on higher value, mission critical components of their business.
ATLANTIC-ACM
For more than two decades, Boston-based ATLANTIC-ACM has been providing strategic consulting and research services to leading business owners, operators and investors around the world.
Founded by Dr. Judy Reed Smith, a veteran research consultant and strict academician, ATLANTIC-ACM delivers quantitative and qualitative research documents and advisories that provide executives with clear, accurate and actionable strategies for tapping new revenue streams, shoring up existing customer bases, penetrating new markets and navigating changes in market dynamics.
From market sizing, forecasting and segmentation to customer satisfaction measurement and competitive benchmarking, ATLANTIC-ACM’s information solutions provide key insight into the entire value chain. Its work incorporates supply-side development strategies, operational evaluation and refinement to increase margins and downstream channel management including brand management, niche and mass market penetration to increase revenues.
Atlas VoIP Communications
Utilizing 5.8 Ghz delivery systems for Wireless Local Loop over IEEE 802.16 Standards, IEEE 802.11a, and Proprietary technology, Traveller offers a diverse portfolio of applications to the end-user and a cost-effective, easily deployed, `Click & Go` solution.
Avalanche Communications
IP Telesis offers Voice over IP (VoIP), DSL, T-1, DS3, phone service, LD and telecommunications consulting. They also offer High Speed Wireless Internet in Salt Lake, Utah and Davis Counties in Utah. Avalanche is the best choice for affordable High Speed Internet and phone service.
Avaya Inc.
Avaya is a global leader in communication systems, applications and services. We design, build, deploy and manage networks for enterprises. Customers range from small businesses and nonprofit agencies up to more than 90% of the companies in the FORTUNE 500, and the U.S. government. They all rely on Avaya for reliable, secure networks that facilitate customer relationships, enhance productivity and maximize profitability.
Avaya is an Equal Opportunity Employer.
Commitment to equal opportunity is an investment in our people and our future growth.
Avaz MD
Avaz MD is a subsidiary of Avaz Group LLC, a transcription services and technology company. Avaz MD provides integrated, web-enabled patient documentation solutions to medical providers in the US. Avaz Group is a privately owned US company headquartered in Atlanta, Georgia,
Avaz provides the full spectrum of medical transcription services and technologies necessary to maximize their customers' patient documentation work-flow. Based on the time-proven methodology of "people, process, and technology", Avaz and its partners deliver experienced professionals that are focused on delivering high quality and value. Whether their customer prefers a customized or an off-the-shelf service or product, Avaz will make sure that they maximize ROI and patient care while limiting the interruption to established work-flow's and technologies.
In short, AVAZ improve productivity, reduce cost, and ensure HIPAA compliance while implementing a solution that works the way their customers do.
Avtex
AVTEX is an independent designer, developer and service provider. Avtex delivers messaging, data, contact center and business process solutions to companies of all sizes, in virtually every sector of business and industry.
Established in 1971, AVTEX is a pioneer in telecommunications solutions. As a leader in providing telephony, data and business process automation applications, more and more companies are turning to AVTEX for advanced, cost-effective solutions to help their businesses achieve the goals necessary to survive and thrive in today's business environment.
Through the years, their business philosophy and commitment have remained the same: to understand the needs of their customers, to develop top quality solutions to meet those needs, to apply the best suited technology in an optimum way, and to employ the kind of people their customers can rely on for technical know-how and responsive support.
AVTEX is a leading supplier of call and voice automation solutions. Since 1971 AVTEX has focused on the strategic implementation of inbound and outbound call handling and routing technologies to enhance the business-critical applications of our customers.
AVTEX is a value added reseller of IP Telephony, Contact Center and Messaging solutions from Interactive Intelligence, Inc. (I3) and reseller of Messaging systems from Avaya.
As an Avaya Teamworks™ Partner, AVTEX is one of 12 North American companies certified to develop software for Avaya’s Octel integrated voice processing systems. AVTEX is a Premier Global Partner for Interactive Intelligence, I3’s largest business partner and the only business partner of Interactive Intelligence holding the designation of Preferred Partner.
Avtex
AVTEX is an independent designer, developer and service provider. Avtex delivers messaging, data, contact center and business process solutions to companies of all sizes, in virtually every sector of business and industry.
Established in 1971, AVTEX is a pioneer in telecommunications solutions. As a leader in providing telephony, data and business process automation applications, more and more companies are turning to AVTEX for advanced, cost-effective solutions to help their businesses achieve the goals necessary to survive and thrive in today's business environment.
Through the years, their business philosophy and commitment have remained the same: to understand the needs of their customers, to develop top quality solutions to meet those needs, to apply the best suited technology in an optimum way, and to employ the kind of people their customers can rely on for technical know-how and responsive support.
AVTEX is a leading supplier of call and voice automation solutions. Since 1971 AVTEX has focused on the strategic implementation of inbound and outbound call handling and routing technologies to enhance the business-critical applications of our customers.
AVTEX is a value added reseller of IP Telephony, Contact Center and Messaging solutions from Interactive Intelligence, Inc. (I3) and reseller of Messaging systems from Avaya.
As an Avaya Teamworks™ Partner, AVTEX is one of 12 North American companies certified to develop software for Avaya’s Octel integrated voice processing systems. AVTEX is a Premier Global Partner for Interactive Intelligence, I3’s largest business partner and the only business partner of Interactive Intelligence holding the designation of Preferred Partner.
Aztel
Aztel, APEX ZhongCheng Communications Ltd, headquartered in Hong Kong, is an leading global communications services provider serving enterprises, carriers and resellers.
Aztel offers vonage type services for wholesale and retails. SIP/H323 wholesale termination.
B2K Corp Pvt Ltd.
B2K Corp is a provider of Next-Generation Outsourced Services including technical support, customer support and BPO services. B2K has a capacity of 1000 seats.
For over 9 years now, B2K Corp people helped companies like yours reach out to their customers and define new levels of relationships. With B2K Corp global centers and a unique outsourcing methodology, B2K Corp can help you serve your customers better and more knowledgeably, and gain a better understanding of each of your customer relationships.
An experienced management team spread across the US and India helps bring the consistency in global service delivery. A proven offshore model delivers high quality service, scale at lower costs by leveraging talent pools and innovative cost models.
Having orchestrated millions of customer touch points for the Fortune 1000 companies, B2K has proven experience in building customer loyalty for its clients.
BandTel
BandTel stands alone in an ITSP market that makes many promises on transforming the way businesses structure their telecommunications networks. No other VoIP service provider today can successfully terminate VoIP to PSTN calls worldwide with the quality of a toll call – or more appropriately named, a Flawless BandTel Call. With unmatched architecture, failover, and echo cancellation, BandTel’s Virtual Central Office (VCO) has gone where no other ITSP has gone before – to a QoS that can proudly rival legacy telecommunications.
As a leading global provider of next-generation VoIP termination to the PSTN, its solutions are uniquely designed for high volume telecom users worldwide such as Call Centers, Enterprise users, Teleconferencing Companies and Internet Voice Response (IVR) users. BandTel’s Virtual Central Office provides large-scale, global organizations with the high quality, cost-effective telephony system needed to compete in today’s ever-changing business technology landscape.
BandTel is dedicated to ensuring its customers and partners alike have access to the most reliable, end-to-end VoIP service available on the market today. BandTel guarantees uninterrupted service with its fault tolerant, state-of-the-art VoIP network and SIP Soft Switch technology. Its new N-Plus architecture was designed to solve the throughput and redundancy problems on high capacity SIP-based networks and eliminate any single point of failure. The company’s unique ability to connect call systems via a trunk-to-trunk transfer, combined with the ability to cost-effectively terminate calls to and from any location in the world, instantly unites global businesses with multiple users in various locations.
BandTel distributes and sells its solutions directly through its national sales offices and via strong partnerships with leading carriers and telecommunications companies such as Global Crossing, XO Communications, Level 3, MCI, NEC, AudioCodes, Sphere, Quintum, VegaStream and Digium.
Based in Newport Beach, California, BandTel was founded in 2004 as a spin-off of CD Communications Service – a leader in providing Internet Voice Response (IVR) applications to shopping centers across the U.S. BandTel was launched in an effort to facilitate the integration of VoIP communication within large organizations. The company’s customer-centric attitude and its commitment to delivering best-of-breed, flawless VoIP represents its focus on providing powerful communications tools that offer unmatched ease-of-use, value and performance.
BandTel provides the most compelling (VoIP) services offered.
- Call Center Solutions
- Enterprise IP-PBX & Legacy PBX Solutions
- IVR Applications
- Teleconferencing Solutions
Bandwidth.com
Bandwidth.com is the nation`s complete provider for business telecom solutions offering advanced internet, network and VoIP services to small and medium sized business in all 50 states.
The firm started in 1999 with the vision to completely change the way that businesses bought telecom services. Frustrated by their own experiences in purchasing T1s, the firm`s founders, David Morken and Henry Kaestner, set out to create a solution to the problem faced by most businesses nationwide: Carriers were focused more on building big networks, and as a result, had cut corners on customer service.
Bandwidth.com learned that businesses want immediate pricing, honest advice from technologically sound Account Executives, and complete accountability and transparency across all apsects of service from contracts, ordering, installation, activation, billing and ongoing customer service. Bandwidth.com delivers all of the above across a complete solution including Internet access, business class VoIP and network services.
BCE Elix
BCE Elix is a leading North American specialist in advanced contact center solutions. Its team of seasoned professionals specializes in contact center operations and infrastructure, and delivers solutions with a strong return on investment. BCE Elix recognizes the importance of understanding its customers’ business challenges, advising them on different contact center trends, and helping them to develop strategies that address their business issues.
Because it is 100 percent focused on delivering the most efficient contact center solutions, BCE Elix has become the trusted advisor to its customers in their strategies and operations.
With an unbiased solution offering, BCE Elix is a single point of contact and offers a portfolio of competitive products with associated professional services and complete end-to-end solutions, whether managed, hosted, or CPE-based (customer premises equipment). Using leading-edge technologies, professional services, and worldwide partners, we empower organizations to maximize customer lifetime value.
BCE Elix’s solutions enable you to manage customer interactions by offering your clients a wide selection of self-service and agent-assisted options that feature state-of-the-art:
- Computer-Telephony Integration (CTI)
- Interactive Voice Response (IVR)
- Automated Speech Recognition (ASR)
- Text-to-Speech (TTS)
- Internet (Web, chat, email)
The BCE Elix Professional Services team has the expertise to evaluate your needs and provide a customized solution that supports your contact center strategies. The team’s capabilities cover all key contact center areas, from strategic planning, technology evaluation, implementation, maintenance, and support, to workforce management, training, and optimization.
Its consultative and business-centric approach distinguishes BCE Elix's offering. Over the years, BCE Elix has developed an in-depth knowledge of contact center environments. As an organization dedicated to the planning, implementation, and support of state-of-the-art contact center solutions, BCE Elix has put together a team of professionals who possess a thorough knowledge of the issues and challenges facing contact centers. At the core of BCE Elix's achievements is a corporate philosophy that emphasizes the importance of fully understanding a client's needs and business environment before starting an implementation project. The result? Solutions that not only meet, but exceed, the expectations of clients and end users.
Today, BCE Elix counts among its customers such prestigious names as ABN-AMRO, Air Canada, Bell Canada, Bloomberg, City of Montreal, Clarica (SunLife), CP Rail, Desjardins Bank, Duke Power, Ericsson, France Telecom, Gallup, IKEA, JB Hunt, Microcell, NCR, Nortel Networks, Ontario Lottery Corporation, Revenue Canada, SingTel, TECO, Teleglobe, TeleTech, Unisys, Verizon, and Visa.
Over the years, BCE Elix has forged strategic alliances to offer complete and practical solutions. Nortel, Cisco, Nuance, and Genesys are only a few of the major manufacturers with whom BCE Elix has partnered. Business and technology partners are carefully chosen to provide the innovative products and services required for high-quality computer-telephony solutions. Skilled, unbiased BCE Elix contact center experts can use these solutions and tailor them to fit each company's stage of evolution.
BCS Voice and Data Solutions
BCS Voice and Data Solutions
Business Communications Systems, BCS, is a premier solution for voice and data network business solutions. They install phone and computer networks and cable. They also fix previously installed networks and computer systems.
BCS is a privately owned, Virginia based technology company serving local businesses for over 20 years. Their primary offerings consist of telecommunication technologies, information technology services, structured cabling, and audio visual solutions. They service a broad spectrum of client environments ranging from small to mid-sized enterprises in retail, industrial, commercial, professional, medical, and non-profit organizations. You can expect to see their service fleet all over the region, traveling to multiple client destinations.
Using leading edge emerging technologies, BCS specializes in complete technology solutions to help you achieve your business goals. They design and deploy solutions including wide area networks, local area networks, servers, desktops, routers, printers, telephones, voice mails, video teleconferencing, smart boards, conference room audio visual solutions, and structured cabling.
They will maximize the return on your technology investment and deliver measurable results to help you grow. BCS comprehensively packages services to include expert project management, multi-platform technology expertise, help desk support, and personalized product training. As one of Virginia's leading technology solutions providers, we will satisfy your current needs while allowing your business to expand without technological restraints.
Beacon Global Services Corporation
Beacon Global Services Corporation (BGSC), a wholly owned subsidiary of Indotronix International Corporation (IIC) www.iic.com offers turnkey outsourced Call Center with complete Contact Management Solution. BGSC USP is derived from our strength of being a Full IT Services Company, specializing in Software Development, Project Management and Resourcing. BGSC is a fully Multimedia Web-enabled Contact Center Service Bureau. BGSC have 120 agent seats in our centers at Hyderabad, India and 48 seats in call center at Poughkeepsie, New York, which are fully operational for 24X7 basis. BGSC off shore facilities add further value to our proposition.
In today’s new economy, business and client demands are changing rapidly; Customers/Clients demand quality products as well as exceptional support services. BGSC specializes in Customer Interaction Programs. BGSC offer solutions that are creative and customized to meet their specific needs. With our expertise in advanced technology, marketing and recruitment, BGSC can achieve your goals for service and support, fulfillment, and problem resolution. BGSC reputation for technical expertise and professionalism sets us apart in the industry.
BETTER
BETTER provides market research, market development and inside sales services to customers in North America, Europe and Asia. Their services are designed to deliver tangible benefits of high quality, significant reduction in costs and faster turn around times to their customers. Built on years of hands-on sales and marketing experience with global companies, they deliver winning strategies and execution plans that enable you to realize the benefits of a large marketing and sales organization at a fraction of the expenditure. BETTER's objective is to serve as your partner for fulfilling your operational market research, market development and inside sales requirements.
An effective business and technology intelligence gathering and execution of robust sales and marketing plans is critical to the success of any company. BETTER works closely with global companies and helps them to track industry trends, monitor competitive landscapes, bring their products to market, strengthen their market development efforts, launch their products in international markets, increase their market visibility as well to optimally deploy on-going sales and marketing activities. We are focused on delivering tangible results and an attractive return on investment to their customers, who can depend on them as their strategic partner for all their business intelligence and market development needs. In doing so, they function as an extended part of their customers' sales and marketing organizations.
BETTER's services are built on robust and proven processes and are delivered in a streamlined fashion within budget and time constraints. They focus on providing maximum value to their customers and their execution plans are engineered to enable this. Their team brings together smart minds with several years of experience in business and technology research, market development and sales, which enables them promise flawless execution to their customers.
Bharti Pacific Business Solutions Inc.
Bharti Pacific Business Solutions Inc. is a New Jersey based Business Process Outsourcing (BPO) service providers having its stat e of art processing center at New Delhi, India, providing a broad range of IT services in Contact Center Processing and Business Process Outsourcing to transform your entire enterprise planning, processes, information technology and people. Bharti Pacific has been one of the companies that has defied the odds and has been leading from the front with a remarkable ability to understand, adopt, benefit and emerge stronger.
Bharti Pacific provides innovative solutions that generate measurable value for business. Bharti Pacific delivers solutions and services to global business leaders in virtually every major industry, with the power of people and technology. Their solutions range from trend spotting, mission critical business strategy, identification and implementation of critical new technologies, full integration and interaction between processes, people, systems, corporate mission and culture.
They provide outsourcing solutions to professionals and companies through their Telemarketing, email and web based services. Their product and services include :
• High Quality Telemarketed Exclusive Leads
• Loan Processing
• Inbound Customer Support Web and Tech
• Outbound Campaigns
• Outbound Collection
Area of Expertise
• Mortgage
• Banking Process
• Data-processing
• Image based solutions (ICR & OCR)
BIMSLink
BIMSLink is an international business and e-solutions provider, focusing on dictation and medical transcription for medical communities.
BIMSLink employs state of the art technology and highly trained transcriptionists to provide high quality, timely and cost-effective transcription. BIMSLink off-shore facilities work round the clock, assuring fast turn-around time, triple-point quality control check, and unbeatable prices for both private physicians and group practices.
BIMSLink employs dedicated Management and Information Systems professionals and a vast network of skilled medical transcriptionists to provide personalized and dedicated service to their global clientele. BIMSLink's corporate motto is to "Service globally, one physician at a time". Through ongoing discussions with their clients and leveraging their experience, they present their clients with a program that best suits their needs and provides maximum benefit to their organization. Once the program is in place, their technical representatives manage the account and provide timely services regarding expansion, modification and revision of the program.
BIMSLink in-house training center provide us with the flexibility to scale quickly for larger businesses as well as respond immediately to emergency needs of their clients. BIMSLink world class management team, with experience of work in three different continents, shows their commitment to excellence and professionalism. BIMSLink invite you to visit their offices, transcription labs or meet with representatives to find out how they can better serve your needs in medical transcription.
BITTEROLF MARKETING
BITTEROLF MARKETING was founded in 1984 in Pittsburgh, Pennsylvania, and uses a highly personalized approach in assisting its clients with their marketing, advertising, internet, e-commerce, import/export, sales, distribution, trade show, general management and other business needs.
Each customer and each project is treated individually, and will benefit from Wolfgang Bitterolf's many years of domestic and international experience in sales, marketing and advertising as well as from a qualified and dedicated team of associates, from a well developed network of vendors, and from many personal contacts worldwide.
Blue Chip Telemarketing
Established in 1981, Blue Chip Marketing is a full service marketing agency. Blue Chip Marketing has more than a quarter century of experience in Business-to-Business and Consumer marketing.
The driving philosophy behind Blue Chip Marketing is in their mission statement: "Quality Products/Ethical People/Set the Standards." This sums up the philosophy of our company.
Blue Chip has long maintained a practice of hiring only the highest quality full-time service representatives, well trained in state-of-the-art predictive dialing equipment. This technology allows for the most conversations per hour to maximize productivity by eliminating busy signals, answering machines and out-of-order recordings.
Blue Chip has assisted numerous companies with expanding their markets, opening new markets, launching new products and services, and keeping sales forces supplied with new, qualified leads and sales. Blue Chip can assist in all phases of marketing, from market strategy and research through list acquisition, scripting, telemarketing, direct mail and fulfillment.
Blue Chip Marketing Inc. is a member of:
- Greater Cincinnati Chamber of Commerce
- American Telemarketing Association
- Subscriber to Direct Marketing Association's "Do Not Call" list
Blue Media Communications
Blue Media Communications aims to be one of the country's premier service and infrastructure providers for customer contact centers serving the North American and Asia-Pacific Region, and multinational organizations operating within these regions.
Blue Media Communications offers on-demand network services that allow you to operate your contact center while waiting to build your own infrastructure. If time is of the essence, BMCI can immediately provide inbound and telemarketing capability by allowing you to use its own international network for your call center voice applications. BMCI connects you to your customers, instantly!
Blue Media Communications supports the Philippine's initiative of promoting the Philippines as the call center destination of choice for offshore call center operations. We provide a suite of services that allows call centers move their operations here in the most cost-effective and timely manner. Connect to us and we'll connect your customers to you, instantly!
BPA
BPA is a specialists in the development of Call and Customer Contact Quality. BPA has a unique approach to the development of Call Quality-Customer Service and the maximization of Sales opportunities. Their programmes and approaches to development are based on extensive research undertaken since 1988.
What makes BPA unique is that they are the only company to offer truly objective measurement of soft skills. Many companies produce reports or provide feedback from Customers telling you that your Agents are friendly and professional, but how to you define this, how can you act on this information?
Your idea of friendly may be very different from your Agents' or Customers'.
They at BPA have broken down these subjective terms into objective measures that are either achieved or not achieved with no grey area in between.
BPA produce data that is both objective and actionable
From their research they have also developed unique approaches to Research, Training, Coaching and Call Monitoring, Customer Satisfaction Surveys, Agent Evaluation Software and Consultancy.
BPA has worked in Call Centres all over the World in many different languages, providing the same high level of service regardless of locality.
This Combination of Multi Lingual research along with common standards has enabled BPA to achieve tangible results for their clients on a worldwide basis.
BPO Matrix
BPO Matrix is a complete business process outsourcing company with business optimization skills to reduce cost, improve system & process efficiencies, increase revenues and profitability for you. BPO Matrix understand the strategic nature of the off-shoring initiative and are focused on providing them with risk mitigation and process excellence in their chosen areas.
BPO Matrix believe in providing their clients with benefits, which go well beyond initial labor cost arbitrage. BPO Matrix commit to quantifiable year on year benefits to their clients as part of their SLAs.
BPO Matrix follow a structured approach to outsourcing with a definite roadmap, that helps them to assess, commit and execute effectively. Rigorous quality control processes ensures excellence in execution. In addition, BPO Matrix deep industry knowledge helps them understand their customers' business, their requirements and the control environments appropriate to the standards prevalent in their industry.
The BPO Matrix's facility is a high performance center offering world-class infrastructure and exceptional quality of service. All company processes and practices are consistent with international industry standards.
BPO Matrix is focused on continuous process improvement and cost containment. BPO Matrix also look for innovative ways to deliver long-term sustainable benefits to your organization through business alignment and optimisation.
At BPO Matrix, they are committed to deliver innovative solutions to their clients so that they become high performers with high profitablity. With global resources and mobilizing the right people, skills and technological expertise they make their clients imporve their performance
BrandonWayne Group
The BrandonWayne Group's primary focus is helping your company with the recruiting, hiring and retention of your
call center personnel. BrandonWayne Group's years of experience working with companies on developing specific human capital strategies, has significantly lowered the main cost component of a call center.
The BrandonWayne Group is a dedicated team of call center professionals led by industry veteran Michael R. Maffei. Mr. Maffei has over 23 years of call center industry experience working with some of the world's leading companies. He is also a recognized industry speaker, seminar leader and consultant. Michael is a certified Six-Sigma Green Belt and was part of an organization that won the prestigious Malcolm Baldridge Award. Mr. Maffei has been a speaker at a variety of call center events across North America during the past decade. He is frequently noted in trade journals and has been interviewed or quoted in call center industry publications such as Call Center Magazine and Customer Interface Magazine.
Brekeke
Brekeke is a growing leader in the IP-PBX and SIP server software market. Headquartered in San Mateo, California, they offer a cost effective, more powerful alternative to traditional PBX systems. With recent venture capital investment, they're making great strides to enhance their product line, expand their staff, and increase their partner network throughout the world. Brekeke's OnDO PBX and OnDO SIP Server provide full featured IP-PBX systems which are easily managed through a web-based administrative interface. These SIP-based telephony products provide multi-platform support on Microsoft Windows 2000/XP, Linux, and Solaris and are highly compatible with most softphones, gateways, and service providers. Used by call centers, ITSP service providers, and embedded solution manufacturers, the OnDO VoIP product line is highly scalable and serves businesses of all sizes--from small and medium to enterprise deployments.
Brigade Corporation
Brigade Corporation is a leader in Business Process Outsourcing (BPO) Delivers BPO services to Fortune firms through 2000+employees in India delivery centers in Hyderabad and Chennai. Corporate office in Chicago. Solid domain expertise in Tech support, customer service, Lease processing, Equity research & transaction processing. Email, Chat and voice delivery capabilities.
Since its inception in 1998, Brigade has focused on providing business process outsourcing services and customer relationship management for global corporations. Brigade's global service delivery model provides clients with an opportunity to capture the competitive advantage of global labor markets to dramatically improve business processes while delivering them at substantially lower costs.
By leveraging industry's best practices and methodologies such as ISO 9000 and Six Sigma, Brigade has gained recognition as an expert at planning, implementing, operating, and scaling outsourcing solutions in India. Brigade Corporation has over five years of experience providing services to industry leaders. With a seasoned management team in place, delivery of business transaction services is distributed across multi-site delivery facilities in Hyderabad and Chennai, India to improve the quality of its deliverables and reduce cost of services.
Brigade was formed to address the support and service gaps many companies faced when dealing with the Internet experience. Since then, Brigade has acquired the capability and is currently providing a wide spectrum of BPO services - voice support, email, web chat and transactions. Brigade has the expertise to design, implement, train and maintain an entire customer support and service division for small to large corporations.
Broadband Telecom
Broadband Telecom is the fastest growing company in the telecommunication services ranging from prepaid communication services to wholesale voice traffic. Broadband Telecom is rapidly expanding its network throughout the United States of America and Africa. Commercial activities are propagated from the Head Quarters Being at USA preceded by Asia-Pacific Offices ( India ), Africa Offices ( Kenya & Port Louis, Republic of Mauritius ) . Broadband Telecom Generates millions of minutes a month and has established itself as a force to reckon with in the telecommunications industry and has also earned a very good reputation.
Broadband Telecom currently has partnerships in connectivity with leading carrier's world wide.
Broadband Telecom has exceptional financial history and security procedures and its superb automated routing system enables high quality routes. Additionally, performance monitoring, tracking and problem solving is executed on a 24x7 basis. Tailor made rates can be configured instantly and are available on request.
Broadband Telecom uses state-of-the-art telephony equipments which includes NexTone Multiprotocol Session Controller (MSC) with iView Management System (iVMS), Sansay and Cisco with VoIP platforms for receiving and transmitting voice and data. The facility is located in United State of America.
Broadband Telecom has technically sound engineers and management professionals, who have vivid experience in Telecommunication Services.
Broadvox Direct
BROADVOX Direct is a division of Broadvox LLC, a telecommunications company specializing in providing VoIP telephone services nationwide. The organization is comprised of three divisions:
- Boradvox Direct, specializing in providing Voice over Internet Protocol telephone services to the SOHO and residential users
-Broadvox Enterprise, specializing in hosted PBX IP services to small and mendium size businesses
- Broadvox Carrier, specializing in wholesale long distance telephone deployment
Driven by company founders Alex Bederman, Eugene Blumin and Andre Temnorod, Broadvox has formed a reputation for quality. The founders are the strategy behind Broadvox's vision to be a leader in the telecommunications field, building on Broadvox’s research and deployment testing of early VoIP.
For their clients the choice is clear: aggressive pricing with unmatched service and reliability. The most important strength that Broadvox posses is its people. The strength is in how the business is managed, the philosophy and ethics that drive their efforts, and their vision. Their competitive strength not only lies in our pricing and the value proposition of their service, but also a desire to provide telecommunications that improve the way people experience their daily lives at work and at home.
BT&T Telecom Group Corporation
BT&T TELECOM GROUP CORPORATION is a Delaware, USA company incorporated in 1999. BT&T Telecom Group Corporation's vision is to be a key player in the burgeoning telecom horizon, most especially in the Americas and Asia-Pacific countries.
BT&T Telecom Group Corporation has opted to focus in packet-switch or Internet Protocol (IP) telephone technology because of its low-cost and toll-quality calls comparable to plain old-fashoned telephone system (POTS).
Telecommunications technology is changing rapidly and you need someone to keep you up to speed. BT&T Telecom Group Corporation will provide you with services that will take you to the next-generation telecommunications era. Whether you need a solution to drastically bring down your telephone or fax cost or a solution to help you tap the power of unified messaging, BT&T can make your MONEY worth more.
Brief Technical Profile
* BT&T gateways (Cisco, Clarent and Quintum) are co-located in most of the major telcos in the Philippines.
* BT&T directly terminates throughout the Philippines both landlines and mobiles.
* BT&T's communication services are extremely stable, consistent on a day-to-day basis.
* Our services include: Phone To Phone Termination, PC-To-Phone, IDD Call Services, Call Relay/Routing VoIP Solutions, E1 Bulk Wholesale, Partnering for Origination and Termination, Prepaid Phone cards, Project Management Services, System Integration, Content Provider for SMS Applications ...
Hosted VoIP billing service provider
International VoIP Wholesale Provider
Internet Telephony Service Provider
Network Service Provider
VoIP Billing Software Provider
Voip consulting
Burrows Medical Transcription
Burrows Medical Transcription, Inc is a Medical Transcription Service company specializing in all your transcription needs. Burrows Medical Transcription is a member of the AAMT (American Association of Medical Transcriptionists) , and we are located in Phoenix, Arizona.
Burrows Medical Transcription's driving force at BMT is to provide the medical field with the highest level of customer satisfaction, incorporating quality, speed, simplicity, and competitive prices. You will never hear them say it cannot be done; their will-do and can-do attitudes of friendliness and efficiency, combined with their state-of-the-art equipment, have ensured our growth in business by providing total customer satisfaction to their clients. BMT's focus -- always -- is on returning medical records to you as expediently and efficiently as possible. Burrows Medical Transcription is committed to quality and continuing education; a benefit for their clients, their transcriptionists and their company.
Burrows Medical Transcription offer various levels of high quality transcription services to busy medical professionals, wherever they are. Burrows Medical Transcription hand-held digital recorders allow the dictator to move about and do other necessary tasks. Their digital telephone call-in system allows you to dictate from home, in the car, or at the office, and you have the capability of storing digital voice for up to one month after the reports are transcribed. Burrows Medical Transcription can also turn digital voice into tapes for storage purposes, if desired. Courier service is available for pickup of microcassette tapes in the Greater Phoenix and surrounding area offices.
Business Beanstalk
Business Beanstalk specializes in providing contact center solutions for Small and Medium sized businesses. Business Beanstalk offers inbound customer support and order taking, as well as outbound appointment setting, telemarketing and telesales. Business Beanstalk is confident that it can provide the full house call center support your company needs to increase your business.
Business Beanstalk call agents and management have previously worked for the biggest names and clients in the industry – Citibank, IBM, Oracle, Dell, SBC, Yahoo!, Expedia, Linksys, Sykes, and Convergys, to name a few.
Business Beanstalk staff consists of highly seasoned telemarketing veterans, including some with medical experience and even medical degrees. Without a doubt our agents are more than qualified to give your company professional representation. Business Beanstalk core company Doctor Dictate, first started as a Medical Transcription and Medical records company. To boost sales, Business Beanstalk experimented using telemarketing to expand market share. This has proven to be a wise decison as we evolved into a full service call center.
Companies or campaigns our telemarketing agents have worked with in the past are: Client Logic, Linksys, Dell, AOL, HP, Pitney Bowes, Harte Hanks, JP Morgan Chase, health insurance, and medical discount cards, to name a few.
Business to Business Marketing
Business to Business Marketing is a San Diego based direct marketing firm that deploys strategic outbound calling campaigns to help clients increase revenue and experience measurable growth.
The purpose of Business to Business Marketing is to help their clients meet their goals and grow their businesses by providing them with quality outbound calling services.
BusinessEdge
BusinessEdge was established in 1999, founded by Frank Casagrande, Chairman, Emanuel Arturi, Chief Executive Officer, and Shailendra Jain and Peter Gibson, both Group Presidents. Including BusinessEdge Solutions, all four founders have worked together for over 20 years in three other successful consulting and technology ventures founded by Frank and Manny.
The gameplan for BusinessEdge was to establish a consultancy that would compete from day one against the much larger, well established firms. At the time, the target was the big five and IBM. The platform to compete today is the same as it was when the firm started in 1999; Industry expertise, senior "A+" talent and asset leverage to reduce time, cost and risk of engagements. Today we have three very successful industry segments in the Communications, Media and Content (CMC), Financial Services and Life Sciences. These three industries are each significant growth engines that enable BusinessEdge to surpass even their own aggressive growth targets.
The success of BusinessEdge is inextricably connected to several basic philosophies deeply engrained in the culture of the firm. Those who know the founders and have worked with them readily acknowledge that their ideas and ethics have been responsible for both establishing and deepening our foothold in the business services industry —
> belief that hiring exceptional talent is essential to make a company successful
> foresight to develop defined and reiterative methodologies that differentiate his businesses from the competition
> ability to anticipate the needs of the marketplace and be nimble and flexible enough to build business models that accommodate them
> focus on exceeding expectations in the delivery of client engagements
> willingness to take risks based on careful forethought, sound decision making and a confidence to execute as we see appropriate for both businesses and the market, despite the conventional wisdom and thinking of market peers and competitors
It is this thinking and history that has enabled BusinessEdge to develop a reputation for delivering high quality services. It is what has set BusinessEdge apart from their competitors and has caused many to take notice of our abilities to very strongly weather one of the worst storms in their industry and then to start growing again at above-average pace for the past three years.
California Teleservices Incorporated
California Teleservices Incorporated (CTI) provides businesses with the industry leading telephone-based customer support solution at costs far less than industry averages using custom developed technology; California Teleservices Incorporated (CTI) is able to provide customers with a powerful tool for customer relationship management. By employing a rapid application development tool, California Teleservices Incorporated (CTI) can create multi-lingual customized scripts to suit the customer's specific needs. Furthermore, California Teleservices Incorporated (CTI) can seamlessly integrate its solutions into the clients' systems to increase efficiencies and reduce costs.
California Teleservices Incorporated currently operates two contact centers dedicated to servicing clients in English, Chinese and Spanish. All California Teleservices Incorporated (CTI) agents must successfully complete a rigorous training program and successfully pass a spelling and computer proficiency tests prior to proceeding to client specific training. Agents receive continuous additional training and are quality controlled daily.
California Teleservices Incorporated provides companies with results you can't ignore:
• State of the art technologies
• Significant cost savings
• Multi-lingual support: English, Spanish, Chinese, etc.
• Access to a large pool of highly educated 'accent minimized' agents
• Training is thorough and focused on your business
• Quality assurance process consists of daily monitoring of each agent's performance
• Enhanced reporting capabilities
• Remote and local live agent monitoring
• Voice recording
• Security
Call Center India
100 Seater expandable to 200 seats. Experience In UK & US calling. Currently doing both B2B & B2C process. Handling Inbound customer services for US based Telecom Company. Specialise in providing High Quality Services.
Inbound call centers integrate customer care services, predict customer behavior and take action, while the customers are on the phone line. They employ a dedicated team of live operators and offer 24/7 operator availability for the customers providing round-the-clock account management.
Call Center International
Call Center International (CCI) is first and foremost a telemarketing management company. We believe that management is the 20% that accounts for 80% of a project's success or failure.
To move this concept from theory into practice, they have lowered their hourly calling service rates to among the lowest in the industry! This frees up their client's budgets to properly invest in management.
The beauty of this model is that it scales. Additional management needs are incremental compared to increases in telemarketing hours. It is not unusual for CCI to deliver an additional 30% telemarketing time or more with the same budget compared to their competitors!
Not only do they deliver more calling time, but since their efforts are more effective, you get a success-building-on-success effect resulting in a cost-per-result far below that of their competitors. In the last 13 years we have yet to lose a head-to-head matchup.
CCI provides telemarketing services a la carte. Choose from consulting, management, and calling services as needed.
In business over thirteen years, CCI has established itself as a reliable and trustworthy direct marketing partner.
CCI's niche is high tech enterprise solutions, but they also sucessfully telemarket for clients in the telecommunications, finance, medical, scientific, and business services sectors. Given their virtual business structure and the deep pool of talent we have available to them nationwide, CCI can assemble a team to perfectly match your project needs.
CCI is equally at home whether your solution costs less than ten thousand dollars and targets small business owners, or costs over a million dollars and targets CIOs of Fortune500 companies. As long as your telemarketing service need is business to business and outbound, CCI can help.
Call Centers India Inc.
Call centers India Inc. is a Washington corporation headquartered in Seattle. Sales and U.S. Operations are in based in the city of Seatac near Sea-Tac International Airport. India Operations are based in Noida, a suburb of New Delhi the capital of India. The Indian corporation, Vcare Care Call Centers India (p) Ltd., is a wholly owned subsidiary of the US corporation.
perations in India are housed in a modern, climate-controlled building located in Noida, a suburb of New Delhi, the capital of India. The center is a 100% IP based network and uses CISCO technology platform. Electrical power and Internet connectivity are redundant.
all centers India is a CISCO funded company. Its management team has over 20 years of combined call center experience. The company employs more than 250 people and is growing more than 15% quarter per quarter.
The company currently serves about 15 clients. It has also helped a number of other customers on a project basis. Clientele range up to Fortune 500-size companies. The call center operation is structured to serve organizations typically requiring 10-50 agents per shift.
Callbox
Callbox is an Outsourcing Partner providing world-class profit-maximizing customer contact solutions and business processing services. Callbox serves the world's leading companies in many industries including IT and software, financial and merchant services as well as business and consumer products.
Callbox technical team has been providing custom solutions to Fortune 500 companies for over 15 years. Their mission at Callbox is to provide their clients with the customer contact program that will allow them to manage growth and increase profitability without sacrificing customer service.
Callcentric
The Callcentric service provides consumers and businesses around the world with the benefits of cost savings and high quality phone calls using Session Initiation Protocol (SIP) which is a type of Voice over Internet Protocol (VoIP). Using software on your computer or stand alone telephone adapters along with your dial-up or broadband internet connection allows you to bypass the traditional local, long distance, and international telephone carriers resulting in significant savings.
Callcentric is a service of Accatel Technologies Inc, part of the Accatel, Inc. group of companies. Accatel was founded in 2001 by individuals involved in international telephony services since 1995.
CallCentris
CallCentris is an industry leader in Call Center and BPO (Business Process Outsourcing) services. Their unique and comprehensive approach to providing high quality services to assist yuo with alsmost any apsect of your business will help you get more comprehensive service than you may have thought possible -- and for less cost than you ever imagined. CallCentris model is both cost effective and quality oriented. CallCentris ensures quality with a strong emphasis on product specific training and careful needs analysis to ensure each client they provide a service for has the care and attention needed to pull off a successful solution.
Whether you're a practicing professional looking for an efficient solution to your clerical needs , or an enterprise level Corporation about to launch a direct response campaign. CallCentris allows you to outsource your call related services to help you run your latest campaign or day to day business more effectively.
CallCentris offers the following services:
- Customer Care
- Telesales
- Lead Generation
- Appt. & Demos
- BPO
- Technical Support
- Virtual Receptionist
Calleveryone.com
Calleveryone.com is a voice over the Internet telephone service where callers talk for less than 4 cents per minute, with an existing DSL or Cable broadband connection. This service is available to businesses and residential customers throughout the United States.
"The idea that the Internet ought to be used to send and receive telephone calls in addition to email is not a new concept. We have been developing calleveryone.com since early 2002," says Robb Kinnin, calleveryone.com's Co-Founder. Kinnin noted that calleveryone.com offers a clear and reliable phone service that utilizes an existing broadband connection.
Calleveryone.com has introduced a cost-efficient way to speak over the Internet with all the features of a land-based phone minus the cost.
Some of the Free features include:
• Call Waiting
• Call Forwarding
• Caller ID
• Voicemail (delivered to an email address of choice)
• Use anywhere in the world with a broadband connection
• Inexpensive International rates
• Calls to other callveryone.com customers are always Free
Calleveryone.com is provided by NetStep Access Services in Kingston, New York. Established in 1995, NetStep is an Internet Access and Web service business, providing dedicated access, collocation and hosting on an all fiber network. Based in New York State, NetStep now serves as the Hudson Valley's oldest locally owned and operated Internet Service Provider.
CallExchange
CallExchange provides companies looking to enter the retail telecommunications business a turnkey solution to rapidly and cheaply deploy prepaid and postpaid calling cards and accounts, as well as VoIP softphones and customer premise equipment.
Callpinoy
Callpinoy's vision is to empower the global community, to be able to call your family and friends in the Philippines at the lowest cost. By combining resources of multiple companies and the combination of the latest in telecommunication technologies plus “old school” traditional Telephony services, Callpinoy is able to achieve this vision.
In building the global bridge for the world to communicate with ease to the Philippines, Callpinoy is building a global telephony network for ingress, which this will enable Callpinoy members to originate phone calls from USA, Canada, and soon in Australia, Hong Kong, United Kingdom, Italy with more countries to be included soon.
Callpinoy came about from the synergies of multiple companies and organizations in order to create products and services available to the world to make unlimited calls to the Philippines possible. This is the first time ever that a USA company and Philippine companies come together with unprecedented cooperation and in-depth interconnection to synchronize networks that will provide such innovative products at great value.
CallTele
CallTele, strategically headquartered outside of Chicago Illinois, brings 22 years of experience in customer care, telecom, and project management services to the customers we serve. Providing a complete line of business phone system products, data equipment, voice and data architectural design, disaster recovery and VoIP, CallTele builds sincere and loyal partnerships with their customers all across the United States and Canada.
CallTele is a provider of integrated telecommunication system sales, partnering with small to large business to deliver a variety of business phone and data products and services. Facilitating the building of a sincere and loyal partnership with their customers, their team of professionals aligns their business model with your company and your corporate vision.
Solutions Provided:
- Phone Systems, Data Equipment and Communication Accessories
- VoIP Solutions and Service
- Program Voice and Data Equipment
- Maintain and Service Phone Systems
- Nationwide Dispatch for Installation, Service, Moves, Adds or Changes
- Design Voice and Data Networks
- Disaster Recovery and Data Backup
CallTower
CallTower is the only hosted-PBX, VoIP(Voice over Internet Protocol)-based communications solution provider that combines advanced applications and solutions into a convenient, scalable solution for growing businesses. CallTower delivers hosted-PBX, VoIP-based communications solutions built with high-end features and applications not offered by other VoIP providers, and with the reliability and quality that only a Cisco-based infrastructure can offer.
CallTower provides growing companies with enterprise-class reliability, single point of support, productivity-enhancing features, a comprehensive scalable suite of vertical market applications, all communications hardware (including a T-1 line, routers, switches, and phone handsets) and 24/7 service for a fixed monthly fee.
Businesses choose CallTower for its Always-On reliability, quality and single source of service and for the competitive business sales, service and support advantage it delivers.
CallTower’s outsourced solution eliminates a company’s need to maintain dedicated IT resources to manage the voice and data communications infrastructure. IT resources can be deployed to service other, more pressing tasks.
Callworx, Inc.
Callworx Philippines, Inc. is a dedicated contact center partner to small and medium sized companies. Our clients expect world-class contact center technology, agents and service at competitive pricing. That's what we deliver-24/7/365.
Establishing long-term relationships is a trait we exemplify in Callworx. Through our personalized approach, Callworx results pay for themselves in less than three months. We continually search for new ways to improve your company's relationship with your customers, increase revenues, and enhance customer satisfaction by focusing on the existing ties.
Callzilla™
Callzilla™ was born out of the thirst to build a truly client and customer-centric contact center, agile in its decision making, quick to implement solutions, and able to leverage experience as near-shore industry leading solution providers to on-shore organizations, linked by an on-net state of the art Internet Protocol network, boasting an off-shore cost structure. Two telecommunications executives with contrasting yet complimentary backgrounds built an action plan around the growing demand for high-quality outsourced contact center solutions.
Calysto
Wireless, Broadband, VoIP, Networking, OSS, Mobile Messaging, Fiber Optics – this is the language of Calysto Communications. Since 1999, Calysto is the only public relations firm focused on serving one and only one industry – telecommunications.
Calysto was created in 1999 to fulfill an unmet market need – the need for experienced public relations professionals to help telecom, wireless and networking companies effectively create and deliver their own unique messages to the outside world. By focusing singularly on this market segment, Calysto is able to stay ahead of the telecom trends, anticipate market changes and help their clients achieve long-term success. They don't just respond to changes in the industry – Calysto sees them coming and help their clients identify how to best capitalize on the opportunities inherent in change.
Today, Calysto Communications is a mid-sized agency of high-energy, team-focused professionals who have a true passion for Telecommunications and the challenging environment it provides. Calysto works with companies ranging from start-ups to some of the largest publicly traded Telecommunication companies in the world, helping them deploy new technologies and services, gain leadership positions and influence editorial opinion.
Corporate and consumer demand for ever increasing bandwidth and capabilities has helped the telecom, wireless and networking industry become a cornerstone of economic growth throughout the world. This growth has also caused tremendous competition for mindshare and awareness among the thousands of companies who participate in this industry. Calysto’s goal is to help you cut through the “media noise” caused by these companies and stake out your leadership position. Calysto can help you achieve this by:
- Building creative, integrated public relations campaigns designed especially for your industry
- Accessing Calysto's unmatched relationships with your key industry media and analysts
- Tapping Calysto's deep level of knowledge and understanding of complex telecom technologies and regulatory trends
- Including you in upcoming editorial opportunities unknown to others in the industry
Calysto also provides their clients proprietary public relations intelligence on the telecom, wireless and networking industry in the form of their PR Vibes™ newsletters. These weekly newsletters provide their clients up-to-date insight and developments within the Telecom media, industry analysts, tradeshows, events and conferences. Each newsletter covers specific market segments including wireless, VoIP, optical, power, cable, satellite, security, networking, Internet infrastructure and more.
Cantata Technology
Cantata Technology, established in 2006 through the combination of Brooktrout Technology and Excel Switching Corporation, provides enabling communications hardware and software that empowers the creation and delivery of anytime, anywhere IP-based communications applications. Leveraging more than 20 years of experience, Cantata offers the broadest range of products, along with a worldwide network of partners that allows service provider and enterprise customers to develop new products, introduce new services and cost-effectively transition networks to IP. Headquartered in Needham, Mass., Cantata maintains multiple locations worldwide in North America, Asia and Europe.
Captel
CAPTEL is an outbound teleservices and marketing communications company specializing in membership development and fundraising for national and international associations, political organizations and public policy institutions. The company also supports clients' voice communications requirements in such areas as survey research, issues advocacy, coalition building, conference and other "one-to-one" relationship marketing campaigns.
The company was organized as National Capital Teleservices, L.L.C. in December of 1997 and maintains two full-service, state-of-the-art call centers in Washington, D.C. and Baltimore, MD, supported by 100 teleservices representatives calling seven days a week.
CAPTEL's mission is to consistently produce superior and cost-efficient results for its clients through the use of effective, well-delivered phone communications supported by leading-edge information management systems, telecommunications and Internet technologies.
CAPTEL's clients benefit from the same commitment to results and relationships with their members or donors as they would if the call center were their own. CAPTEL's success in fund-raising and relationship marketing stems largely from the entrepreneurial environment under which the company operates. Employees thrive under CAPTEL's market-driven approach -- resulting in highly successful campaigns for the company's clients.
Captel
CAPTEL is an outbound teleservices and marketing communications company specializing in membership development and fundraising for national and international associations, political organizations and public policy institutions. The company also supports clients' voice communications requirements in such areas as survey research, issues advocacy, coalition building, conference and other "one-to-one" relationship marketing campaigns.
The company was organized as National Capital Teleservices, L.L.C. in December of 1997 and maintains two full-service, state-of-the-art call centers in Washington, D.C. and Baltimore, MD, supported by 100 teleservices representatives calling seven days a week.
CAPTEL's mission is to consistently produce superior and cost-efficient results for its clients through the use of effective, well-delivered phone communications supported by leading-edge information management systems, telecommunications and Internet technologies.
CAPTEL's clients benefit from the same commitment to results and relationships with their members or donors as they would if the call center were their own. CAPTEL's success in fund-raising and relationship marketing stems largely from the entrepreneurial environment under which the company operates. Employees thrive under CAPTEL's market-driven approach -- resulting in highly successful campaigns for the company's clients.
Carlin IT Services, Inc.
Carlin IT Services, Inc. specializes in Microsoft and Novell network design, implementation and support. in addition Carlin IT. Services, Inc. plan and implement hardware and Software VPN solutions, Firewalls and migrations to and from Microsoft environments.
Carlin I.T. Services, Inc. can provide your business with experienced technology consultants to guide you in technology decisions, reviews and purchases. Let us help you make informed IT choices to create a modern environment where your business can flourish, positively implacting your bottom line. Uniformed decisions invaluably cost your business both time and money. Our consultants will work hard to present you with unbiased expert solutions that are inline with your company's goals and objectives.
Our hands on approach ensures that owners and end-users have a rewarding and less frustrating experience using and implementing today's computer technologies
Carroll Communications
Carroll Communications is an Avaya business partner that specializes in internet telephony, VoIP and office telephone systems. Additionally, voice and data cabling is available as well as moves, changes and additions to your phone system. Networking services, software purchases and desktop support can be also be arranged.
Carroll Communications facility is located in Farmingdale, New Jersey. By appointment, it is possible to schedule a live demonstration for one of the phone systems they carry. All of their staff have been been professionally trained and go the extra mile in any of your service needs.
Carroll Communications is a proud recipient of the Alexander Graham Bell Excellence Award for sales and service achievement in the communications industry.
Catalyst Communications Technologies
Catalyst Communications Technologies, Inc. is a Radio over IP technology innovator. Catalyst Communications Technologies is the market leader in providing RoIP products to the mobile radio industry, leading the effort to bring Internet derived technologies into mobile radio applications, focusing on products that leverage standard Intel-based computers to reduce cost and increase the efficiency of network operators and end users. Catalyst Communications Technologies IP Radio™, IP Fleet™, IP Tone™ and Network Access Radio™ products enhance existing dispatch communications systems, bridging wireless and wireline communications networks, and their IP Link ™ provides network based Interoperability to connect different radio systems using the IP network.
Catalyst Communications Technologies, Inc. creates, markets, and produces Radio over IP technology for the mobile radio industry, leading the effort to bring Internet-derived technologies into mobile radio applications. Catalyst focuses on products that leverage standard Windows-based computers to reduce cost and increase the efficiency of network operators and end users. Catalyst Communications Technologies IP Radio™, IP Fleet™, IP Tone™, IP M-Smart™, IP 25D™ and Network Access Radio™ products provide Desktop Dispatch solutions, as well as bridge wireless and wireline communications networks. IP Link™ provides network-based interoperability that connects different radio systems using the IP network.
Catalyst leverages expertise in IP networking, advanced data processing, mobile radio, and intuitive user interface technologies to make mobile radio voice communications more accessible.
CBay Systems, Ltd.
Founded in 1998, CBay Systems, Ltd. is a leading provider of healthcare business process outsourcing (“BPO”) services. CBay provides transcription and information management services to hospitals, integrated health care facility networks, medical clinics and physicians. CBay’s HIPAA-compliant solutions leverage leading Internet technologies and the world’s most highly credentialed transcriptionists to provide easier, more secure, accurate and cost-effective medical transcription. CBay stands third in the world and has also been ranked 6th in Maryland and 113th fastest growing technology Company in North America in the Technology Fast 50 and Fast 500 program by Deloitte and Touche, LLP.
CBay’s outsourced transcription service allows companies to tap into CBay’s network of over 4000 transcriptionists even if they’re using Legacy Dictation Systems. CBay can help with overflow or companies can choose to outsource all of their transcription. This is done by the use of CBay’s Automated Transcription Tracking System (CATTS); from the moment it enters CBay’s system until the final transcribed version is sent back to them. By opting for CBay transcription service, hospitals and clinics can now comply with HIPAA guidelines that smaller transcription vendors cannot provide. CBay can seamlessly integrate into the existing systems and users can view the status of a record
CBayFlo provides a fully outsourced, exceptionally flexible turnkey transcription service combining unrivaled transcription expertise and leading HIM software. CBayFlo handles everything from integrating the existing dictation process, full transcription, comprehensive document management and archiving - all on CBay’s secure servers. The E-sign feature provides a mechanism of remote Internet signing with automatic tracking of records on every edit for compliance purposes. 7x24x365 access over the Internet is protected by complete audit trails and high- level security to meet and surpass strict HIPAA requirements.
CBayScribe provides many comprehensive features; scaled to meet the specific needs of small and medium-sized clinics. With CBayScribe, practices receive the same level of sophisticated recording, routing and distribution capabilities that once was available only to large hospitals and the same level of security and audit trail to meet HIPAA standards.
Today, over 90 hospitals and over 200 medical practices rely on CBay for medical transcription services and software products. By providing a winning combination of flexibility, security, accuracy and cost – effectiveness, CBay is efficiently meeting the challenge of today’s health information management environments.
CBay Systems, Ltd.
Founded in 1998, CBay Systems, Ltd. is a leading provider of healthcare business process outsourcing (“BPO”) services. CBay provides transcription and information management services to hospitals, integrated health care facility networks, medical clinics and physicians. CBay’s HIPAA-compliant solutions leverage leading Internet technologies and the world’s most highly credentialed transcriptionists to provide easier, more secure, accurate and cost-effective medical transcription. CBay stands third in the world and has also been ranked 6th in Maryland and 113th fastest growing technology Company in North America in the Technology Fast 50 and Fast 500 program by Deloitte and Touche, LLP.
CBay’s outsourced transcription service allows companies to tap into CBay’s network of over 4000 transcriptionists even if they’re using Legacy Dictation Systems. CBay can help with overflow or companies can choose to outsource all of their transcription. This is done by the use of CBay’s Automated Transcription Tracking System (CATTS); from the moment it enters CBay’s system until the final transcribed version is sent back to them. By opting for CBay transcription service, hospitals and clinics can now comply with HIPAA guidelines that smaller transcription vendors cannot provide. CBay can seamlessly integrate into the existing systems and users can view the status of a record
CBayFlo provides a fully outsourced, exceptionally flexible turnkey transcription service combining unrivaled transcription expertise and leading HIM software. CBayFlo handles everything from integrating the existing dictation process, full transcription, comprehensive document management and archiving - all on CBay’s secure servers. The E-sign feature provides a mechanism of remote Internet signing with automatic tracking of records on every edit for compliance purposes. 7x24x365 access over the Internet is protected by complete audit trails and high- level security to meet and surpass strict HIPAA requirements.
CBayScribe provides many comprehensive features; scaled to meet the specific needs of small and medium-sized clinics. With CBayScribe, practices receive the same level of sophisticated recording, routing and distribution capabilities that once was available only to large hospitals and the same level of security and audit trail to meet HIPAA standards.
Today, over 90 hospitals and over 200 medical practices rely on CBay for medical transcription services and software products. By providing a winning combination of flexibility, security, accuracy and cost – effectiveness, CBay is efficiently meeting the challenge of today’s health information management environments.
Cbeyond
Cbeyond is the voice and broadband Internet provider built exclusively to serve small businesses. They work exclusively with this growing entrepreneurial class of customers and it shows in everything they do - from their customized packages to their unique customer support. Cbeyond's local, long distance and Internet packages, anytime account management and industry-first VoIP platform give small businesses the communication tools that big businesses enjoy - at an affordable price.
Using Voice over Internet Protocol (VoIP) and a 100% Cisco network, Cbeyond delivers to small business customers (an entrepreneurial class of customer with 4-200 employees - generally using 4-48 phone lines) an integrated package of high quality local and long distance telephony services, high-speed, T-1 Internet access and Internet-based applications for about the same price that small businesses typically pay for local and long distance phone service alone.
Ceequence
Ceequence is a general business consulting firm whose mission is to assist companies with implementing strategy to achieve sustainable business outcomes. The firm also provides turnkey outsourcing services for teleservices and business processes through strategic alliances with Australian and off-shore partners in locations such as the UK and India.
Ceequence offers contact center services. Their offerings are in line with standard International contact centre and telephone marketing bureau services in either business-to-business, business-to-consumer or non-profit donor environments.
Outbound Services:
Direct marketing
Lead Generation
Appointment Setting and Tracking
Accounts Receivable
Renewals and Win-backs
Non-profit fund-raising
Telesurveys
Market research
Recruitment & Executive Search
Inbound Services:
Order Taking
Help Desk
Technical Support
Direct TV
Directory Enquiry
Customer Services
Inbound Telesales
Cekor Technologies Group
Cekor Technologies Group, Inc. is a New York based provider of outsourcing services. The core of their business is their Virtual Worker. If you need low cost data entry, or call center services, Cekor Technologies Group's Virtual Worker is your answer. You can build your own offshore staff from our pool of employees who are highly skilled and educated. Cekor Technologies Group take all the responsibilities of employee hiring and provide you with a turn key solution to your off-shore staffing needs.
Cekor Technologies Group provides companies with a seamless path to offshore services. Many of the problems associated with off shoring business processes are eliminated with Cekor Technologies Group proven system of tools and technologies. Many companies are faced with months, even years to implement their offshore services. Cekor Technologies Group will reduce that time to a matter of a few days. Off shoring is one of the fastest sectors of the business world and Cekor Technologies Group provide the glue to put it all together.
Central Product Group (Texas)
Central Product Group - Initiated by a group of 5 Graduates from different cities of Pakistan now appear as a strengthend retail merchandise provider. With wide range of Merchandise, Technology Services and support available to service your bussiness.
Consultancy, Search Engine Optimization, Web Development & Design, Outsourcing and VOIP Solutions are the key areas where they can help their clients.
Since 2006 Central Product Group is providing Business to Business (B2B) services. Not only consulting being the feature CPG also evolved as a small bussiness VOIP Solution provider. Managing Billing systems, Routing Calls and other VOIP Gateway related services to empower their clients bussiness.
With determined expertise, global resources and proven track record, Central Product Group can help improve your performance.
Central VoIP, Inc
Central VoIP, Inc mission is provide quality service in many facets of telecommunication areas. Central VoIP, Inc focus on quality and reliable service to a niche market in order to meet the highest customer service standard. Besides our quality service and convenient location, they also provide high quality equipment to meet and enhance our customer`s network and services. Central VoIP, Inc offer the most competitive pricing structure, which places us in a top rank of a quality and low cost multi purpose telecommunications provider.
Whether its for origination and/or termination we assist in connectivity to provide local loops, cross connects, local, long distance and international rates and/or 24 hr live customer service. These can be separate or bundled as needed. This consists in LOA/CFA implementation.
Centratel
Centratel LLC provides exclusive-quality 24/7/365 telephone answering service to all 50 states. The company is owned by Sam Carpenter and Sam Kirkaldie. Founded in 1984 by Carpenter, administrative offices and operational headquarters are located in Bend, Oregon.
The company serves a select group of client categories. Ownership's primary attention/emphasis is placed on the people who actually handle the calls: Telephone Service Representatives (TSRs). Driven by a systematic, intensely managed set of documented protocols/guidelines and with additional independent departments dedicated exclusively to quality control and customer services, ownership and staff's singled-minded focus is to "do whatever is necessary to maintain the position as the highest quality telephone answering service in the United States."
Measured TSR error rates from September through November 2005 were one error per 8,800+ message transactions, far exceeding industry averages. Customer attrition rates are substantially below industry standards. TSR compensation and client service rates are higher than industry averages.
Nearly 100% of new answering clients come to Centratel from other telephone answering services where service quality was a problem.
CentricVoice
CentricVoice is one of the few voice-enabled ISPs in the country. CentricVoice has deployed VoIP technology to deliver your bundled voice and data over their redundant fault tolerant network. Bundling and the efficiencies CentricVoice bring allow them to easily expand features while reducing the costs of running your business.
A privately-held company, CentricVoice has a nationwide footprint providing a suite of IP products, including Voice, Data, and enhanced features that include Hosted PBX, IP VPN, web conferencing, and IP phones. CentricVoice is a Premiere partner with Level 3 (Nasdaq : LVLT) and deploys Cisco equipment as a key component to the company’s offerings.
CentricVoice’s leadership is comprised of experienced communications, IP technology, and finance industry executives who recognized a need for a customer-oriented communications company. As a result, CentricVoice was formed to develop the cost-cutting solutions it delivers across the country. The company's goal is to provide low cost communications solutions that are simple -- yet backed by a wide range of products, a sophisticated network, and outstanding customer service. There simply is no better alternative.
Cerida
Cerida is an advanced customer contact center that focuses on the entire sales cycle: from marketing to sales to customer development. Cerida deploy highly trained business development representatives to develop finely tuned target markets, deliver highly qualified sales leads, sell products and services, and up-sell and cross-sell existing customers. Cerida specialize in working with companies that have complex products and services or complex sales cycles, integrating multiple sales channels into a streamlined effort that rapidly generates significant results.
Cerida belongs to the AnswerNet Network, the world's largest telemessaging call center business. AnswerNet is a premier provider of inbound, outbound, ebound and automated contact center and fulfillment services. Cerida is also connected to Telemarketing.com, the leading outbound telemarketing site, through the AnswerNet Network.
AnswerNet, based in Princeton, NJ handles order entry, sales, lead qualification and other customer management functions from 53 contact centers and two fulfillment centers around the US and in Canada. It serves over 35,000 clients, and processes more than 60 million contacts annually. AnswerNet and its predecessor companies have been on Inc. Magazine's Annual Inc. 500 List Of America's Fastest Growing Private Companies and on Customer Inter@ction Solutions Magazine's Top 50 Teleservices Firms three times each.
Cerida, with AnswerNet handles order entry, sales, lead qualification and other customer management functions from 53 contact centers and two fulfillment centers around the US and in Canada. Together we serve over 35,000 clients, and processes more than 60 million contacts annually.
Cevera Technology Group, Inc.
Cevera Technology Group is a US based, leading provider of technology and business process outsource services. Cevera offers a work environment that promotes creativity, temawork, advancement, and mutual achievement of goals.
Cevera Technology Group provides application and business outsourcing services with our enterprise consulting solutions to Fortune 1000 and Blue Chip companies in the US. Cevera Technology Group's established delivery model blends on-site, off-site, and offshore capabilities, to provide a competitive cost structure without compromising quality or security.
By basing development centers in Philippines, Cevera Technology Group brings to bear a large pool of highly skilled, English-speaking IT professionals with which to service clients on a cost basis significantly lower than that of the US or Europe. In addition, Cevera Technology Group can accelerate delivery time by offering a 24-hour per day, 7-day per week service, made possible by the time difference between North America and Southeast Asia. Cevera Technology Group have perfected the processes, methodologies and infrastructure needed to overcome the challenges of operating with a project team that spans continents.
Chesapeake TeleServices
Headquartered in Baltimore, Maryland, Chesapeake TeleServices, Inc. has been providing call center services 24 hours a day, every day since 1946. They've come a long way since then, transforming a small local telephone answering service into a state-of-the-art call center services company.
Chesapeake serves clients both locally and nationwide ranging from Fortune 500 companies to entrepreneurial startups, providing a variety of specialized call center services. Whatever your needs…the ChesTel team is here to help!
The Chesapeake TeleServices management team has more than 100 years of combined call center experience, dedicated to high quality service--all day, every day.
Chesapeake TeleServices utilizes advanced call processing systems, which allow our service representatives to focus on accuracy and the warmth in their voices. Best of all, Chesapeake can evolve with their clients as their needs change over time.
Chrysalis
Chrysalis is a leading Business Process Outsourcing (BPO) company with rich experience in the customer management space.
Many companies have entrusted Chrysalis to manage various aspects of their customer operations. By taking advantage of Chrysalis’s domain knowledge, quality processes and global delivery options, clients are able to dramatically improve their sales, marketing and customer support results while remaining focused on their core competencies.
Chrysalis offers an end-to-end contact center and back-office outsourcing services and operates a state-of-art delivery center in India.
Chrysalis clients include IFC (Credit Cards); Trycera (Debit Cards); Prime Finance (Mortgage); Santana Energy (Utilities); Vodafone (UK, Telco), Australian Telecom Company.
Chrysalis Partners include Ashoretree Inc, Florida; SourcePro Inc, Australia; Five9 Inc, California; Future Calls, Chennai, India; InoSoft Systems, Noida India.
CBPL is a wholly owned subsidiary of Chrysalis Technologies Inc. headquartered at Pleasant Hill, CA
Chrysalis Technologies Inc. (CTI) is a professional solutions and services company that delivers effective technical solutions directly tied to enhancing the client organization's business performance.
CTI helps IT organizations operate more productively and profitably through a full spectrum of specialized information technology consulting services and delivered through an optimum blend of on site/off site and offshore model.
CingUCell VoIP
CingUCell offers VOIP services. The benefits of VoIP service:
> One flat monthly rate, no per call or minute charges or extra charges for peak hours
> Monthly rate includes calls throughout the U.S. and to 22 countries
> High quality, digital connections
911 compliance - many other VOIP providers are not 911 compliant
> No long-term contracts
> FREE calling features including voice mail, calling waiting and more
> Easy to use
> Fax compatibility
> You have the option to keep your current phone number
Cingular Wireless
Cingular Wireless is the largest wireless company in the United States, with more than 54 million subscribers who use the nation's largest digital voice and data network. Cingular is dedicated to providing customers with wireless technology designed to enrich their lives.
The new Cingular Wireless offers the largest digital voice and data network in the U.S., including service in all top 100 metropolitan areas. Cingular Wireless offer their customers a nationwide GSM/GPRS footprint across 100 percent of their service area. GSM is the world's most popular wireless phone technology used by more than 1 billion people in 200-plus countries around the world. GSM offers customers unparalleled global roaming capabilities, as well as the truest voice quality in wireless. Cingular Wireless also maintain their TDMA network, which continues to provide high-quality voice and data services.
Cinnovation
Founded in 2004, Cinnovation is already recognized in providing contact center and business process outsourcing services. The company was founded by three individuals who wanted to create the sort of contact center they would personally want to be served by.
Whether you need a single service or an integrated approach, we have the flexible solutions that can consistently provide high quality service, customer satisfaction, retention, value and improve your business process Cinnovation can help you make the most of your customer contacts by managing your customer interaction center or running your business process while you focus on your core competencies.
Inbound/Outbound Customer Care services:
* Customer support
* Technical support
* Customer retention and warranty
* Sales support
BPO services:
* Accounts receivable processing
* Collections
* Back office support
* HR services
* Document management,
* Data entry and transcription,
* Inventory management
* Logistic processing
* Rebate processing and material return
Clarity Customer Management Inc.
Clarity Customer Management Inc. is a business process outsource provider dedicated to delivering incredible customer experiences during every interaction between our clients and their customers.
Clarity Customer Management Inc. leverage brilliant people, next-generation technology and best business practices to create seamless, end-to-end, positive customer experiences. Clarity Customer Management Inc. solutions is designed to boost customer satisfaction and loyalty, improve customer retention and increase your top-line sales.
Clarity is lead by an outstanding team of customer experience; contact center; customer service and support; sales and technology executives. The Clarity executive team has four decades worth of operational and management experience.
Clear-Tone Communications
Clear-Tone Communications specializesin the complete installation of business communication systems with structured voice and data cabling design and infrastructure. Clear-Tone Communications is committed to supplying the equipment and systems that will meet any company's needs in today's business world. You can depend on Clear-Tone Communications
the way your business depends on its daily telephone operations and communications system. Clear-Tone Communications offers professional service for all your phone needs in the Tri State area. If you need service in other parts of the United States, Clear-Tone Communications has field offices across the country that can help you with your service or installation needs. No job is to Big or Small.
Clear-Tone Communications is consistently rated as exceptional in higher performance and overall value by industry installers. Stringent Quality Control procedures assure that CTCI technicians have been inspected and/or tested to comply with strict FCC, TIA, and UL standards. Comprehensive warranty programs confirm that we stand proudly behind their installations. Clear-Tone Communications warranty leaves you with peace of mind and confidence that their installations will surpass all your expectations.
Clear-Tone Communications engineers are designing solutions which are on the leading edge of rapidly changing technologies. By listening to the wants and needs of their customers, CTCI researchers and engineers are continually developing applications and procedures which meet customers' requirements.
Clear-Tone Communications has become a highly respected designer/installer of innovative wiring products by providing peak performance and intelligent solutions to the telecom/datacom industry. CTCI is acclaimed throughout the industry as a preeminent source for developing imaginative, highly crafted products engineered to enhance productivity, provide superior quality, and increase efficiency.
Client Outsource
Client Outsource provides outsourced customer relationship management, technical support, sales and back-office services via facilities in India, the USA, and Europe.
Client Outsource is a company with more Business Process Outsourcing (BPO) experience in Sales, Technical & Customer Service and Financial services in more parts of the world than even some of our more established competitors.
Client Outsource founders have not only 'been there-done-that' at Fortune 100 companies, but have done it successfully, achieving double digit growth for the companies they have served by supporting their customers.
Client Outsource offer a full suite of services focusing on customer interaction in a variety of industries. These services include end-to-end voice and non-voice, such as web-based or email based interactions, as well as back office and administrative functions. They also have services in training development for these areas above in conjunction with our service delivery.
ClienTEL Plus
ClienTEL Plus has the ideal tools and personnel to help you manage your telephone calls and Internet web site visitors, including custom call scripting and web-enabled applications. Their Staff is100% Bilingual (English and French)
ClienTEL keep you open for business 24 hours a day, 7 days a week, providing added value, blended customer service call center solutions, guaranteed to help grow your business.
Inbound Telemarketing Services
- 1-800 / 888 Response
- Order Taking
- Help Desk
- Dealer Locate
- Seminar / Class Registration & RSVP
- Sales / Lead Capture
- Brochure Requests
- Credit Card Transaction Processing
Outbound Teleresearch Services
- Market Research
- Surveys
- Polling
- Customer Service
Unique Services
- Orders on Disk
- Order Retrieval via E-MAIL or BBS
- Recovery of Downloaded Orders
- Faxed and Mail-In Orders
- Accessing P.O. Box
- Credit Card Prodessing
- Resolving Credit Card Denials
- Mailing Labels
- Reports
ClientLogic Corporation
ClientLogic is a global infrastructure service company focused on managing each stage of a customer’s experience. Client Logic provide and integrate a full suite of customer management services for our clients, allowing them to maximize their customer relationships through a single service provider.
A subsidiary of Canadian diversified company Onex Corporation, ClientLogic operates in 52 facilities in 13 countries throughout North America, Europe, Asia and Africa. With 20,000 associates in the United States, Austria, Canada, France, Germany, India, Ireland, Morocco, Netherlands, Philippines, Poland and the United Kingdom. ClientLogic serves customers in 21 languages and numerous dialects. ClientLogic geographic presence positions to service companies that desire consistent, high-quality customer management solutions around the globe.
Color Broadband
Color Broadband Inc. is your DATA, VOICE, and Wireless Network Company.
Color Broadband Inc. is a multi-disciplinary Internet network agency that specializes in the design, deployment, integration, and operation of broadband VoIP and broadband wireless networks. Based in Long Beach Ca. Color operates its Privately Owned Broadband Licensed Microwave Redundant Network allowing superior access to the Internet.
Color is a certified FCC 214 Voice Carrier as well as a Wireless Internet service provider (WISP), Color deploys redundant last mile strategies and complete hosted IP Centrex and IP PBX broadband voice (and data) systems for enterprise clientele.
Color Broadband Inc. Wireless ISP division is among the leading fixed-wireless ISP's in the nation. As a premier business-class ISP they have proven their C.O.R.E network management system as they extend excellent service and value to hundreds of Color's business clients in the greater Los Angeles area. Their growing clientele, and the range of services that they offer evidences the dynamic strength of their company. Color, with its partners, is employing today's technologies to create the advanced business model for ISP's of the future.
Comm-Works
Comm-Works is a Single-Source Voice and Data Solutions - Anytime, Anywhere
From quick fixes to big projects - Fortune 2000 companies with locations across the continent, and large government agencies depend on Comm-Works as their voice and data infrastructure partner. Comm-Works helps them get down to business - their business - and takes the worry and work out of network infrastructure planning, integration, deployment, maintenance and more.
Comm-Works offers a full range of scalable services, and has more than 5,000 service partners and over 20,000 fully certified technicians on call 24/7 nationwide to provide unstoppable customer support.
Comm-Works is a full-service provider of voice and data infrastructure products, services and solutions. Comm-Works flexible and scalable structure and nationwide technician network enable them to handle any or all portions of your infrastructure needs.
Comm-Works offers a wide spectrum of services including analyzing your technology needs, designing and implementing custom networking solutions, and keeping your systems up and running smoothly throughout your network's life cycle.
Comm-Works
Comm-Works is a Single-Source Voice and Data Solutions - Anytime, Anywhere
From quick fixes to big projects - Fortune 2000 companies with locations across the continent, and large government agencies depend on Comm-Works as their voice and data infrastructure partner. Comm-Works helps them get down to business - their business - and takes the worry and work out of network infrastructure planning, integration, deployment, maintenance and more.
Comm-Works offers a full range of scalable services, and has more than 5,000 service partners and over 20,000 fully certified technicians on call 24/7 nationwide to provide unstoppable customer support.
Comm-Works is a full-service provider of voice and data infrastructure products, services and solutions. Comm-Works flexible and scalable structure and nationwide technician network enable them to handle any or all portions of your infrastructure needs.
Comm-Works offers a wide spectrum of services including analyzing your technology needs, designing and implementing custom networking solutions, and keeping your systems up and running smoothly throughout your network's life cycle.
Communications Advanced Technologies, Inc.
Communications Advanced Technologies, Inc. (CAT) is a private company founded in Miami, Florida in 1986.
Communications Unlimited
Communications Unlimited has been offering advanced telecommunication and data solutions since 1971. Over thirty years of proven implementations and site management makes Communications Unlimited the choice for end to end solutions. Communications Unlimited expert teams of service, sales and engineering are ready to provide you with outstanding service to your current telecommunications system or design a new solution. Business moves fast and it is important that you select the technology partner that can keep pace! Communications Unlimited wants to exceed your highest expectations.
Communications Unlimited offers the following services:
- Complete VoIP solutions
- Advanced PBX systems
- 24 hours x 7 days emergency support
- Advanced business telephone systems
- Converged Voice and Data solutions
- National support
- Telephone repair
Communications Unlimited is dedicated to providing the best customer service in the telecommunications and data industry. With their selection of quality products, Communications Unlimited will provide their clients with responsive service and professional care.
It is their corporate mission to deliver high quality telecom and data products in a highly efficient and seamless manner. Communications Unlimited will remain dedicated to offering a complete array of new technology, consulting with the most up-to-date information, and maintain the highest standard in on-site service. Communications Unlimited success is directly related to the satisfaction of their clients.
CommuniGate Systems
Since 1991, CommuniGate Systems' mission is to create the most scalable, feature-rich solutions for Internet Communications based on open standards.
CommuniGate Systems' goal is consolidate all IP Communications into one address space, making the single address for email, IM, VoIP and video calling more productive, more portable, more independent of tarrifs and tolls of closed network topologies.. CommuniGate Systems' see all IP communications becoming accessible to multiple media types through one account, providing true portability of an "address" no matter where you acces the internet. The CommuniGate "SIPify your life" strategy and programs like Trade In & Trade Up will build and enable global change, one address, one network, always connected, and always portable.
Headquartered in Mill Valley, California, CommuniGate Systems has over 9000 customers worldwide, ranging from the largest Broadband, wireless and wire line service providers, to Enterprises and Universities. Over 125 million end users including 45 million voice customers rely upon CGS products for their voice and data communication needs.
The company's flagship product - the CommuniGate Pro communication server has become the acknowledged leader in scalable E-mail messaging and collaboration, running on more than 30 major computer platforms. Its unsurpassed scalability and feature set have won more industry awards than any other messaging solution on the market.
Today, CommuniGate Systems delivers applications based on the unique field-proven Dynamic Cluster technology for the emerging VoIP market. CommuniGate Pro provides the only fully integrated, carrier-class solution for IP Centrex, hosted PBX, and Session Border Controllers.
CommuniGate Systems' IP Communications Solutions Offer:
- Standards-based technologies for maximum flexibility
- Maximum scalability and high performance
- Session Border Controller with IPv6 support
- Robust and open development environment with rich API's including XML
- Ease of administration and granular delegation
- Support for UNIX, Linux, Windows, BSD and OSX
- Active-Active Application level clustering
- PBX, Voicemail, ACD, Email and IM applications
Computer Aid, Inc. (CAI)
CAI has focused, for the past twenty years, on providing world-class, IT solutions. CAI’s service offerings include IT process transformation, business consulting, application support, application development, desktop services, and staff augmentation. Our unique methodologies enable us to provide clients with practical solutions, strategies, and techniques. Our clients attest that their partnership with CAI has enabled them to become increasingly more competitive, productive, and profitable. CAI is able to meet and satisfy clients’ individual needs because of our field proven management techniques and methodologies, our comprehensive quality control program, our superb pool of technical talent, and our laser focus on leveraging core competencies to drive ROI. CAI has headquarters in Pennsylvania with offices throughout the United States, Canada, Europe, and the Philippines, and offers several delivery options from five delivery centers in the U.S. and one offshore.
Computer Science Corporation
CSC’s Dynamic Sourcing fulfills many emerging business challenges: to exploit change, to benefit from innovation, to build collaborative business models and to realize measurable results.
CSC is one of the top three global outsourcing providers, with over 100 major commercial and government outsourcing clients worldwide. CSC's clients span many industries and geographies and include companies like DuPont, Sun Microsystems, BAE Systems and SAS.
Concord InfoTech
Concord InfoTech provides outsourced telephone based customer service and sales from Bangladesh for USA, UK, Canada, Australia and South African markets. Concord InfoTech Bangladesh is strongly positioned in IT, Retail/Consumer and Financial Services sectors.
Conectrix
Conectrix offers complete Telecom services for retail or Wholesale. Domestic and International Termination, both VOIP and TDM. IP Transit, private line, DID''s, Toll Free and more. VOIP phone systems for enterprise accounts. Commissions paid on all deals.
Contact America
Contact America is among the top call center outsourcing companies in America. Contact America work with world-class companies providing a variety of call center services centered on Customer Relationship Management (CRM), customer service, customer acquisition and customer retention. Some of their Call Center Outsourcing Services include inbound and outbound campaigns, 800#s, telemarketing sales, customer service, and technical support.
Contact America is a wholly owned subsidiary of IDT Corporation (NYSE: IDT), a leading multinational carrier that provides a broad range of telecommunications services to its retail and wholesale customers worldwide. Contact America is a part of IDT Contact Services, a global, full-service, multilingual customer contact management service provider, supplying inbound, outbound, email and call center outsourcing services for businesses.
Contact America provides the highest quality service in the call center outsourcing industry. They work closely with their clients to develop customized call center solutions designed to meet their unique contact center needs. Utilizing their experience, superior technology, sophisticated analytical techniques and talented team, Contact America work with you to ensure the highest possible return on your investment.
Contact America has demonstrated great success in a variety of industries because they understand our role in their client's businesses and their call center outsourcing needs. Contact America strive for long-term relationships that extend beyond the typical vendor/client transactions.
Conventas
Ralf Ellspermann and Alexander Roth founded Conventas in 2003 with a vision of shaping the development of business process outsourcing as a business discipline that would provide long-term benefits to both clients and service providers. Over the last few years, Conventas has managed to position itself as one of the world’s fastest-growing BPO advisory firms.
Since its foundation, Conventas has assisted a large number of small-, medium- and large-sized companies in the area of strategic business process outsourcing - well before most corporations of that size were even considering outsourcing of significant non-IT processes. Today, Conventas is at the forefront of helping companies leverage strategic BPO services to gain and maintain a key competitive advantage in the market place.
Conventas has completed numerous engagements with clients around the world covering a broad spectrum of business processes. In 2004, we opened an office in Prague, Czech Republic, dedicated to the fast-growing Eastern European region.
Conventas unparalleled passion to be the best strategic offshore outsourcing advisor in the industry has earned us a reputation as some of the leading experts in the field. Conventas is committed to training, mentoring and supporting their team members to deliver excellence in strategy and implementation.
Conventas
Ralf Ellspermann and Alexander Roth founded Conventas in 2003 with a vision of shaping the development of business process outsourcing as a business discipline that would provide long-term benefits to both clients and service providers. Over the last few years, Conventas has managed to position itself as one of the world’s fastest-growing BPO advisory firms.
Since its foundation, Conventas has assisted a large number of small-, medium- and large-sized companies in the area of strategic business process outsourcing - well before most corporations of that size were even considering outsourcing of significant non-IT processes. Today, Conventas is at the forefront of helping companies leverage strategic BPO services to gain and maintain a key competitive advantage in the market place.
Conventas has completed numerous engagements with clients around the world covering a broad spectrum of business processes. In 2004, we opened an office in Prague, Czech Republic, dedicated to the fast-growing Eastern European region.
Conventas unparalleled passion to be the best strategic offshore outsourcing advisor in the industry has earned us a reputation as some of the leading experts in the field. Conventas is committed to training, mentoring and supporting their team members to deliver excellence in strategy and implementation.
convergenz
convergenz/solutions is a boutique new media brokerage and full-service tech PR & marketing consultancy based in Los Angeles, California. Current and recent clients include the American Film Institute, Bahamas Film Commission, Sonic Foundry, City of Los Angeles, Los Angeles Cultural Affairs Department, Ziff-Davis Events, Genex Interactive, American InterContinental University, the Kauai Film Commission, Vitaminic USA, Bahamas Film Commission, City of Los Angeles, FAME Renaissance Business Incubator, Getty Information Institute, the Saban Foundation, Hollywood Film Festival and Hollywood Black Film Festival.
convergenz/solutions is a corporate PR & strategic marketing communications, e-government, media services and digital media management consulting firm based in Los Angeles. Convergenz success is based on providing clients with consistently exceptional strategic management consulting and corporate PR & marketing communications counsel to support their short and long-term business objectives. Their primary goal is to build lasting partnerships with our clients, whether they are Fortune 500 corporations, not-for-profit associations, local governments, foreign governments, e-government initiatives, multimedia divisions of large film studios or bold young start-up companies possessing great technology, creative talent and a vision.
convergenz/solutions has over thirty years of combined experience as successful marketing, journalism, legal, and public relations practitioners in the corporate communications, entertainment, public relations and management consulting fields. We understand both the emerging technology and entertainment fields, and can communicate the value inherent in the convergence of the two. Wired into the superhighway, their key asset is their core team of professionals who possess a finely-tuned industry knowledge and bring an informed, proactive approach to every assignment. Convergenz pride themselves in their long-term, strategic and reciprocal relationships with key industry influencers.
Core Integrators
Core Integrators is Business Process Outsourcing (BPO), Company with a strong presence in India and US.
At Core Integrators, they are experienced enough of the hectic business management and customer services of their international clients. Outbound Telemarketing Services is thus the appropriate venture of Core integrators. Core Integrators rich experience and expertise has made them an ultimate outbound telemarketing service provider.
Core Integrators is specialized in
Appointment Setting
- Lead Generation/Qualification for various Industries
- Phone Sales
- Seminar Registration
- Surveys
- Market Research
- Direct Mail Follow-up
- Recruiting
- Prospecting
- Up-selling/Cross-selling
- And any other B2B or consumer outbound telemarketing application!
At Core integrators, they understand the importance and difference of Business to Business and Business to Customer telemarketing. Core Integrators strives rigorously to provide a 100% client satisfaction through our highly cost-effective, results-based production and management processes. Besides an extensive experience in outbound telemarketing their state-of-the-art technological solutions, quality assurance programs, and committed customer service has helped many entrepreneurs achieving maximum results from their direct marketing services. As per the instruction of their clients they primarily sell products to the existing or potential customers.
The direct marketing campaigns and advertisements run by their customers usually produce high volumes of calls and frequently require immediate response to televised spot advertisements. Core Integrators associate centers use proven scheduling, staffing and personnel management systems to ensure their staff processes each incoming call efficiently and appropriately.
Core Integrators call centers constantly monitor call flow and make real-time adjustments to complex call projection models, providing their customers with the most cost efficient staffing and scheduling solutions.
Corelynx
Corelynx Inc. is a fast growing Silicon Valley based Software and Telecom Services Company dedicated to serving Businesses in the rapidly changing global landscape. The new global workplace has provided business leaders the unique opportunity to harness the talent that is available worldwide and use it to drive and extend their operational reach and productivity. Corelynx enables Businesses to capitalize on this opportunity and create real tangible enterprise value by providing accelerated Solutions that combine their deep industry knowledge with technology expertise.
Corelynx offers best-in-class Business Process Management (BPM) services to organizations that wish to outsource their business processes. They offer world-class offshore outsourcing services specializing in IT-enabled services, back office outsourcing services and business process outsourcing solutions.
Inbound:
Corelynx is a virtual extension of your business for Customer Care. Corelynx Customer Care strategy delivers tangible benefits in the form of stronger relationships, increased sales and valuable information.
Corelynx Customer Care services solutions capitalize on each customer contact and deliver tangible benefits in the form of stronger relationships, increased sales and valuable information. They ensure that your customers get personal attention, superior service, smooth transactions, and accurate problem solving. Our agents are trained to think, act and talk like your customers and have the capability to handle even the most difficult situations with poise, professionalism and knowledge. The results are satisfied customers, reduced service costs and a potential additional revenue stream.
Corelynx Services are 24/7 and include:
Inbound Sales
Technical Support
Help Desk Solution
Reservations
Payment Collection
Subscription renewals
Order Processing
Outbound:
Corelynx offers Services that helps your organization capture a larger share of your market improve your revenues and reduce your expenses. Their success lies in strengthening your brand and delivering long-term customer relationships to you.
They train their Marketing Reps for your specific Marketing campaign and help you achieve your client acquisition goals through our Predictive dialer technology, CRM software, specific disposition tracking, digital recording of both voice and data and stringent Quality Assurance.
Corelynx's Outbound Services include:
Telemarketing
B2B Sales
Customer Surveys
Appointment Scheduling
Lead Generation
Collections
Corelynx provides Data, Voice and Video Solutions through a combination of networking technologies that will meet and exceed your specifications for performance, budget and management. Corelynx integrates effective combinations of numerous telecom carriers and technology providers, thereby maximizing service, flexibility and network diversity and reducing your network total cost of ownership.
Corelynx can intelligently inter-network IP, MPLS IP-VPN, Frame, ATM, Private Lines, Wavelengths, Voice and Video instead of forcing you into a specific, predetermined solution. Their network services connect you in a global marketplace and have the capacity and scalability to meet future bandwidth and user demands, the flexibility to integrate legacy and next-generation technologies, and the resiliency to survive seen and unforeseen disasters. All their services are backed up with aggressive SLAs which prove our commitment to quality and customer satisfaction.
Corporate Fusion, Inc.
Formed in 1998 and expanding worldwide in 2002, Corporate Fusion, Inc. is a Disadvantaged/ Minority Owned/Small Business that believes in the strength of collaboration. Together with our clients we form a partnership that produces functional solutions supporting their organizational goals and directives. We understand that our success depnds upon on our commitment to that of our clients, now and into the future. Whether we are integrating with legacy infrastructure or building new systems from the ground up, the best-of-breed solutions we offer are designed to change and grow with them to meet every need. Our energetic, knowledgeable team of engineers provides results based technical services combining expert IT consulting with top-of-the-line integration services to design, maintain, optimize and evolve information systems with speed and precision. And, with a focus on information assurance, we can be counted on upon to consider security in every solution we deliver.
CosmoCom
CosmoCom provides IP Contact Center Technology for Unified Customer Communications, On-demand, across an entire enterprise or across any number of enterprises.
CosmoCom, the global leader in Unified Customer Communications, is revolutionizing the whole range of business/customer interactions, not just in formal call centers, but for all information workers. Its technology improves customer service and increases revenue while reducing cost by supporting many independent virtual contact centers on one all-IP platform that integrates easily with other VoIP network components and with the Information Technology environment. Organizations can obtain the full benefits of this technology by deploying it themselves or by working with a network service provider that hosts it on a dedicated or shared-platform basis. CosmoCom is the most-selected provider of hosted contact center platforms to top-tier telcos worldwide. Its multi-tenant platform, CosmoCall Universe, is a Contact Center On-Demand (CCOD) system designed to unify all communication channels and all major contact center functions. CosmoCom customers include service providers such as BT, Deutsche Telekom, France Telecom, Telefonica, NTT, VSNL, PLDT, Verizon Business, and many others, as well as Fortune-class enterprises throughout the world.
Cosmonet Integrated Systems
Cosmonet Integrated Systems, LLC, is the premier international carrier for VOIP communications, successfully utilizing the internet as the substantial element to provide high quality, low cost telecommunication services.
Founded in 2003, Cosmonet Integrated Systems (CIS) is one of the most proficient and reliable carriers of international voice traffic worldwide. Cosmonet Integrated Systems, LLC offer the best quality of international telephony systems and supply the global facilities which provide prevailing services such as wholesales minute exchange, prepaid calling card platform and direct routes to over 35 countries, enabling everyone to reach any international destination in the quickest and most efficient way.
Whether your business is in London or New York, Zurich or Manchester, Rome or Tokyo, our network supports you with the latest telecommunications technology, sensitive connectivity and quality advantages of a top global voice network.
Cosmonet Integrated Systems, LLC customers from the most known carriers in the world receive CIS’s unrivaled support of low cost end to end carrier grade connectivity, online billing and technical issues.
There is a chance for every customer to connect to our website and make access to a real time online billing, credit balance check, call detailed records and up to date rates as well as a responsive technical support.
CIS’s carrier solution provides wholesale VOIP services; exchanging minutes traffic from our originating service providers to the service providers who terminate these calls. Thereby the minutes passing through any service provider working with us shows a significant increase in their networks enabling them to pick up the best international rates for call origination and termination.
Cosmonet Integrated Systems, LLC advanced IT system allows them to deliver a single integrated bill for any combination of services as one unified solution. For the carrier’s, business partners and affiliates related with us the system provides the tracing, monetary analysis and customer care required.
With this remarkable conformity they are able to effectively apply our proficient skills in various international markets to create total solutions to cover all the requirements needed in the arena of telecommunication.
Covad
Covad is in the business of broadband. As the first company to commercially deploy DSL in the United States, their heritage is broadband innovation. Covad owns and operates the largest national broadband network, and today we are the only national facilities-based provider of data, voice, and wireless telecommunications solutions for small and medium-sized businesses. They are also a key supplier of high-bandwidth access for telecommunications services providers like EarthLink, AOL, and AT&T.
Covad broadband and voice over Internet protocol (VoIP) services are currently available in 44 states and 235 major markets and can be purchased by more than 57 million homes and businesses.
Covad's nationwide network is just the beginning. As market leaders, they make sure their customers are a step ahead—improving communications in their businesses and their homes. Creating and offering products and services that meet customer needs is a vital ingredient in their strategy. As pragmatic innovators, Covad invests in what they know will propel them ahead of the competition so that their business customers stay ahead of their competition.
Be it VoIP, high-speed Internet access, or broadband wireless, Covad seeks to innovate in all aspects of their business to ensure that their customers always have a better choice in communications.
Covista Communications
Covista Communications has been one of the nations leading telecommunications companies since 1983. As a facilities-based telecommunications services provider with a substantial customer base in the residential and commercial market segments, Covista own and operate an extensive network with six switch locations. Covista Communications products and services include a broad range of voice, data and Internet solutions, including local, long distance and toll-free services, calling cards, frame relay, Internet access, VPN, directory assistance and teleconferencing services.
Covista headquarters are located in Chattanooga, Tennessee where they maintain a 24 x 7 Network Operations center, customer care center to monitor their network and manage customer service. Today, Covista has over 200,000 customers and we are rapidly expanding their customer base and services.
cpSphere
cpSphere help companies outperform their industry rivals by instilling innovation into the core of the organization. cpSphere work closely with their clients to identify, develop and act on profitable growth opportunities and transforming business strategies.
cpSphere is a vision of talented and well reputed IT professionals to meet the growing needs of cutting-edge technology driven Consultancy and Training.
cpSphere brings you the vision, the creativity, and the resources to take you to the future. Capitalizing on the investment you already have made, they weaves new and emerging technologies into your current business processes.
Leveraging your investment is something we have built our reputation on. cpSphere promises to meet the demands of your present and future business processes.
cpSphere solutions and services are a balance of IT, Financial, and Operational processes. The capabilities they offer span across all industries. At cpSphere, their value is based on solving their client’s business problems through a focused set of solutions and services which leverage your existing resources to achieve desired results.
cpSphere
cpSphere help companies outperform their industry rivals by instilling innovation into the core of the organization. cpSphere work closely with their clients to identify, develop and act on profitable growth opportunities and transforming business strategies.
cpSphere is a vision of talented and well reputed IT professionals to meet the growing needs of cutting-edge technology driven Consultancy and Training.
cpSphere brings you the vision, the creativity, and the resources to take you to the future. Capitalizing on the investment you already have made, they weaves new and emerging technologies into your current business processes.
Leveraging your investment is something we have built our reputation on. cpSphere promises to meet the demands of your present and future business processes.
cpSphere solutions and services are a balance of IT, Financial, and Operational processes. The capabilities they offer span across all industries. At cpSphere, their value is based on solving their client’s business problems through a focused set of solutions and services which leverage your existing resources to achieve desired results.
Creative Global Services (CGS)
Creative Global Services (CGS) is a leading global Business Process Outsourcing (BPO) company with proven proficiency and expertise in delivering outstanding end product impact to its clients through its subservient and expertly qualified professionals. Creative Global Services (CGS) has their offshore delivery center located in Mumbai, India and their transition office in New York and New Jersey, USA.
With Creative Global Services (CGS) diverse and rich experience, and technology driven approach towards vertically challenged markets, they have gained momentum to being a “Solution Provider” Vis a Vis “Service Provider”. In this world, where businesses are getting complex, they have been always pushing ourselves towards achieving excellence to meet the challenging demands. Creative Global Services (CGS) urge and their pursuit towards excellence has propelled them to being a Customer-Centric Organization.
Cross Connect
Cross Connect focuses on providing global communications
solutions, to effectively integrate telecommunication linkages to offshore
development centers, software technology companies and call center integrators
Cross Connect advise dozens of organizations, in cautiously selecting their telecommunication needs around conducting business with their international partners. By strategically partnering with the largest telecommunication providers around the world, Cross Connect focus in leveraging their telecommunication relationships to offer their clients the most efficient and cost effective solutions.
CustomerLine
CustomerLine Private Limited is a customer management outsourcing company aimed at providing customer interaction solutions for the Telecom, Banking, Financial services, Information Technology, Tourism and Insurance verticals.
Incorporated in January 2001, CustomerLine is incubated and supported by US Technology Group. Their range of customer management solutions help clients to eliminate operational risks and aims to provide outstanding service delivery at a single point of contact. CustomerLine helps clients manage their back end customer activities, to attain excellence in customer service and most importantly, build profitable relationship with their customers. They have the expertise to implement systems and manage customer interactions reliably and cost effectively. . In the competitive world, customers are constantly demanding lower prices and round-the-clock service. This demand for convenience requires multi-channel customer access, including telephone, fax, Internet, mail, Interactive Voice Response systems (IVRs), interactive multimedia kiosks, face-to-face meetings. CustomerLine is the first call centre BPO Operation in Kerala to be ISO 9001:2000 certified by BVQI.
CustomerLine Private Limited (New York)
CustomerLine was started in 2001 in India aimed at providing cost effective customer interaction solutions to clients around the world. It now has offices in New York and London.
It specializes in lead generation services and database updation services to customers in Europe and US. It recently launched virtual secretarial services in London being catered from its facility in India.
CustomerLine has expertise in providing customer support to large Indian telecom companies who outsourced inbound customer support, outbound customer support to upsell their product range, to expedite their collection cycles, disburse information with regard to their cell phone subscription. In 2005, CustomerLine was engaged by the Government of Kerala to run an inbound help line on behalf of the Chief Minister of Kerala and it runs a 24 hour help line for Kerala State Aids Control Society.
CustomerLine offers onshore and offshore Voice and Non Voice processing services and our key support services include Virtual Secretarial Services, Inbound/Outbound Call Handling Services, Lead Generation Services, Recruitment Process Outsourcing, Media Research, Data Entry, Scanning and Website Development & Content Management Services.
CustomerLine offers its customers the following value propositions:
- Substantial Cost reduction on your expense statement
- Faster turnaround
- Consistent Quality
- Timely Response
- Personalized services
CustomerLinx
CustomerLinx is a customer care outsourcing provider that combines the power of skilled professionals, deep industry knowledge, and an advanced technology platform to help their clients create profitable relationships with their customers. Passionate People Creating Profitable Relationships.
CustomerServ (Texas)
Emerging market outsourcing destination provider for inbound and outbound voice and non voice BPO services. CustomerServ clients are large global companies that require multiple outsourcing destinations. They have identified world class service providers in excellent labor pools with geogaphic diversity, geo-political stability and a much improved customer experience.
Cyber City Teleservices, Limited
Cyber City Teleservices - a premier global leader in "CRM Services", utilizing highly educated English speaking offshore personnel in conjunction with leading compression and switching technologies, resulting in superior management, labor and technological resources, outstanding customer service while sharply reducing customers operating costs.
Cyber City Teleservices, Limited
Cyber City Teleservices - a premier global leader in "CRM Services", utilizing highly educated English speaking offshore personnel in conjunction with leading compression and switching technologies, resulting in superior management, labor and technological resources, outstanding customer service while sharply reducing customers operating costs.
Cybergenic Associates International
Cybergenic Associates International was established in 1999 in Delaware, U.S.A. and responsible for providing data processing and customer service solutions for small businesses.
Cybergenic Associates International is a local business process and contact center outsourcer. Cybergenic Associates International also have offices in the Philippines where a large number of highly skilled and US-English-speaking professionals are available on demand. Cybergenic Associates International is here as your partner, readily available whenever you need them.
Cybergenic Associates International operations personnel, particularly the contact center representatives are all degree holders and certified International Call Center Agents.
Services Include but not limited to:
-Telephone Answering and Message Delivery Service
-Inbound Product Support
-Sales order fullfillment
-General Survey
-General Inbound Customer and/or Member Inquiry
-Marketing Research
-Outbound Credit Collection
-Technical Helpdesk
Cybersoft Data Networks, Inc.
Cybersoft Data Networks provides offshore keying, coding, scanning, OCR (with cleanup and tagging), SGML, XML and Data Format conversion for current and legacy data such as technical manuals, manuscripts, white and yellow page directories, litigation documents, medical journals and geological well logs. You furnish us with your conversion rules, SGML DTDs, customized tagging or markup specifications, database schemas and data file formats, we will take care of the rest.
Cybersoft Data Networks has been in business in the Philippines since 1986. The company was started from within the State University of the Philippines to meet a growing need for computer training and consulting in programming and systems development.
In 1988, the company started providing data entry services both in the Philippines and in the United States. At this point, Cybersoft Data Networks was registered as a California corporation to serve as the marketing and liaison office for data entry services in the United States. In 1992 the data entry operations in the Philippines was spun off as a separate company called Cybersoft Data Networks, Inc.
Conversion and data entry projects include keying yellow pages, public records such as Uniform Commercial Code (UCC) filings, market research surveys, coding of litigation documents, coding and tagging of manuals and books. Source documents are usually shipped to Manila. Data are transmitted back to the client's offices usually via FTP as often as necessary.
Cylynx, Inc.
Cylynx Inc. a multinational organization providing world class outsourced customer support solutions through 24-hour email, live chat, and voice services is looking for customer and technical support engineers for US-based Internet Service Providers (ISPs) and web hosting companies, as well as e-Business development services.
CyLynx provides outsourced customer support to Web hosting companies and Internet Service Providers. Rather than operating their own in-house customer support departments, which can be an extremely expensive and challenging task, Web hosts, ISP's, and other technology companies can share their support responsibilities with CyLynx while dramatically reducing their support costs.
damaka
damaka is revolutionizing the communication industry by developing a converged media and collaborative communication platform for IP based networks for end users. The platform is based on industry standards and uses our patent pending solution. damaka provides a very secure peer-to-peer (P2P) environment for Internet users worldwide.
damaka’s SIP (Session Initiation Protocol) based Personal Softswitch™ application empowers the end user with multimedia communication and collaboration capabilities. damaka is the first company in the world to put Softswitch technology in the hands of end users.
Using damaka software, Internet users can make IP based phone calls to other damaka users with PSTN like sound quality. damaka currently offers real-time presence, IM and pc-to-pc calling with more functionality planned for rollout in the future versions of the application.
DataKey MT Inc.
DataKey MT Inc. (DataKey) provides professional quality medical transcription services to health care facilities nationwide, utilizing US-based medical transcriptionists.
BENEFITS
- Decrease overhead/cost containment
- Improve efficiency in your department/physician office
- Decrease paperwork and paper shuffling
- Effective documentation for improved reimbursement
- United States based company and medical transcriptionists
- No capital outlay for the health care facility
- Achieve computer-based medical record
DATAKEY PROVIDES
- Capacity to handle large volume of dictation
- State-of-the-art computer technology
Internet accessibility
- Custom turnaround time
- Toll-free dictation system
- Integration with all dictation systems for rerecord capability
- Remote printing to different clinic sites/hospital floors
- Digitally signed and encrypted email transmission of transcribed documents
- Quality assurance review
- Tracking of dictated reports through transmission to facility
- Highly skilled and seasoned editors.
- Friendly, service-oriented staff.
Datascension, Inc.
Datascension is a world leader in the nearshore delivery model, a distributed call center methodology that strives to perform work where it makes the most economic sense.
Datascension has set-up dedicated call centers in the US, Costa Rica and the Dominican Republic to provide access to the world’s best call center talent outside of the US.
Datascension's customized solutions take offshore/nearshore call centers to a new level by eliminating the trade-offs. Datascension's balanced approach delivers better performance and cost savings. They support their customers with secure, cost effective services and technologies that are quick to implement and easy to scale. Through their unique, value-driven approach, Datascension has consistently lowered costs on its client programs by an average of 30%, while improving quality and increasing service levels.
DataSmart (California)
DataSmart started as a division of CompuWave, one of the oldest technology providers on the West Coast, and has been involved in the development of technology since the days of the first IBM PC, MS-DOS and the Apple IIe. DataSmart is backed by decades of experience in technology, data solutions and business practices. Through the years, they have developed an extensive skill set and track record for implementing and integrating technology solutions. Over the years, their client list has included; Bank of America, Levi Strauss, Cal State University, the US military, DHL, United Airlines, MCI, as well as, many public and private educational institutions, city and county governments, law and medical offices, architect and engineering offices, financial institutions, banks and insurance companies. You can trust DataSmart to supply an effective solution and the needed experience and knowledge to help your organization.
Datasmart offers the following services:
- Document Scanning
- Data Entry
- Transcription
Datasoft Networks Inc.
Datasoft Networks is a full service VOIP provider. Datasoft prides itself in providing high quality origination and termination services both domestic and international routes. Among the many features of doing business with Datasoft are: multiple codecs are supported, real time CDR access, 24 hour Support, and aggressive Rates.
Datasoft Networks can design and manage any size VOIP network. Perfect for ISP`s looking for Vonage type of service, calling card companies and enterprises. Hardware sales and leases, collocation facilities, technical support packages, and interop testing management are also available.
As well as traditional services, Datasoft is unique in offering it`s Datasoft Development Package. The DDP is perfect for the organizations that are new to VOIP. Customers receive a no commit equipment lease, block of minutes and technical support. This package has been very popular with organizations looking to gain experience in billing Servers, LCR`s, Gateways, Gatekeepers, and testing numerous routes all while enjoying live support and tutelage 24 hours, 7 days a week.
deltathree
Founded in 1996, deltathree (Nasdaq: DDDC) is a leading provider of proven, high-quality Internet telephony products, services and infrastructure for service providers worldwide. Their private-label VoIP products include PC-to-phone, phone-to-phone, and broadband phone solutions, while their robust back-office suite includes billing, operations management, marketing support, and network management. All of these elements can be provided to their customers under their turnkey Outsourced Platform Solution. In addition, deltathree have partnered with industry leaders such as Microsoft Corporation and Cisco Systems, to ensure their customers realize the full potential of these offerings.
deltathree is at the forefront of the VoIP industry with innovative applications, research and development. One of their unique strengths is our pioneering work with the Session Initiation Protocol (SIP), an Internet Engineering Task Force standard that has been embraced by industry leaders such as Microsoft and the 3rd Generation Partnership Project (3GPP), which is a global cooperation between six organizational partners who are recognized as the world's major standardization bodies from the United States, Europe, China, Japan and Korea.
Desss
Desss is a IT Services and Business Process Outsourcing (BPO) company. Desss is engaged in the provision of Offshore Software Development, Business Process Outsourcing (BPO), software services, Consulting, Placement services, Shipping solutions, Web design, Medical Transcription, Medical Billing, Pocket PC Development, Data entry, Data Conversion (XML PDF OCR), Demurrage Processing, Web Design and e-commerce.
Desss utilizes an extensive Offshore infrastructure based outside the United States of America ( USA ) to provide managed offshore software solutions to clients worldwide. Desss clients leverage its proprietary Global Delivery Model to achieve rapid time to market and cost-effective offshore software services and solutions. Desss offers a comprehensive range of offshore services, including Application development, web design, pocket PC Development, product engineering services, Desss consulting, system integration, custom software development, maintenance and re-engineering services, Medical Transcription, Web Design apart from dedicated offshore software development centers for certain clients.
Dial Interactive
Dial Interactive provides a complete portfolio of solutions allowing businesses to make the most cost effective use of telephone and internet technology. Dial Interactive solutions range from high volume automated voice response applications to multiple location virtual call centers. Dial Interactive focuses on three main areas:
DialAmerica
DialAmerica has been in the telemarketing business for 49 years, longer than any other telemarketers in business today. The present owners purchased the company in 1976 from Time Inc. and expanded it far beyond the publishing industry to include growing and emerging industries.
DialAmerica
DialAmerica has been in the telemarketing business for 49 years, longer than any other telemarketers in business today. The present owners purchased the company in 1976 from Time Inc. and expanded it far beyond the publishing industry to include growing and emerging industries.
Today, DialAmerica is the largest, privately owned telemarketing company in the United States - with annual revenues of $185 million. DialAmerica president serves on the Board of Directors of the Direct Marketing Association, and they have an active, highly respected, in-house Government Affairs and Legislative Compliance (GALC) Department. In fact, DialAmerica VP of GALC also serves as the chair of the Direct Marketing Association's Teleservices Ethics Committee.
Over 49 years of experience gives DialAmerica's professionals the ability to analyze a client's business and design custom-tailored solutions to its unique challenges in both the consumer and business-to-business markets. They started out in the magazine business and have come to understand our clients' needs in numbers of targeted industries: financial services, telecommunications, cable, software, video, energy, pharmaceuticals, manufacturing, and retail.
Marketing expertise, lead base development and other value-added support services are provided by skilled, long-term personnel.
DialAmerica have 37 dedicated call centers in major markets across the US and place more than 200 million phone calls annually from over 4,500 workstations. On average, they employ more than 6,000 telephone sales representatives who carry on millions of conversations on behalf of their clients each week.
DialAmerica
DialAmerica has been in the telemarketing business for 49 years, longer than any other telemarketers in business today. The present owners purchased the company in 1976 from Time Inc. and expanded it far beyond the publishing industry to include growing and emerging industries.
Today, DialAmerica is the largest, privately owned telemarketing company in the United States - with annual revenues of $185 million. DialAmerica president serves on the Board of Directors of the Direct Marketing Association, and they have an active, highly respected, in-house Government Affairs and Legislative Compliance (GALC) Department. In fact, DialAmerica VP of GALC also serves as the chair of the Direct Marketing Association's Teleservices Ethics Committee.
Over 49 years of experience gives DialAmerica's professionals the ability to analyze a client's business and design custom-tailored solutions to its unique challenges in both the consumer and business-to-business markets. They started out in the magazine business and have come to understand our clients' needs in numbers of targeted industries: financial services, telecommunications, cable, software, video, energy, pharmaceuticals, manufacturing, and retail.
Marketing expertise, lead base development and other value-added support services are provided by skilled, long-term personnel.
DialAmerica have 37 dedicated call centers in major markets across the US and place more than 200 million phone calls annually from over 4,500 workstations. On average, they employ more than 6,000 telephone sales representatives who carry on millions of conversations on behalf of their clients each week.
DialAmerica
DialAmerica has been in the telemarketing business for 49 years, longer than any other telemarketers in business today. The present owners purchased the company in 1976 from Time Inc. and expanded it far beyond the publishing industry to include growing and emerging industries.
Today, DialAmerica is the largest, privately owned telemarketing company in the United States - with annual revenues of $185 million. DialAmerica president serves on the Board of Directors of the Direct Marketing Association, and they have an active, highly respected, in-house Government Affairs and Legislative Compliance (GALC) Department. In fact, DialAmerica VP of GALC also serves as the chair of the Direct Marketing Association's Teleservices Ethics Committee.
Over 49 years of experience gives DialAmerica's professionals the ability to analyze a client's business and design custom-tailored solutions to its unique challenges in both the consumer and business-to-business markets. They started out in the magazine business and have come to understand our clients' needs in numbers of targeted industries: financial services, telecommunications, cable, software, video, energy, pharmaceuticals, manufacturing, and retail.
Marketing expertise, lead base development and other value-added support services are provided by skilled, long-term personnel.
DialAmerica have 37 dedicated call centers in major markets across the US and place more than 200 million phone calls annually from over 4,500 workstations. On average, they employ more than 6,000 telephone sales representatives who carry on millions of conversations on behalf of their clients each week.
DialAmerica
DialAmerica has been in the telemarketing business for 49 years, longer than any other telemarketers in business today. The present owners purchased the company in 1976 from Time Inc. and expanded it far beyond the publishing industry to include growing and emerging industries.
Today, DialAmerica is the largest, privately owned telemarketing company in the United States - with annual revenues of $185 million. DialAmerica president serves on the Board of Directors of the Direct Marketing Association, and they have an active, highly respected, in-house Government Affairs and Legislative Compliance (GALC) Department. In fact, DialAmerica VP of GALC also serves as the chair of the Direct Marketing Association's Teleservices Ethics Committee.
Over 49 years of experience gives DialAmerica's professionals the ability to analyze a client's business and design custom-tailored solutions to its unique challenges in both the consumer and business-to-business markets. They started out in the magazine business and have come to understand our clients' needs in numbers of targeted industries: financial services, telecommunications, cable, software, video, energy, pharmaceuticals, manufacturing, and retail.
Marketing expertise, lead base development and other value-added support services are provided by skilled, long-term personnel.
DialAmerica have 37 dedicated call centers in major markets across the US and place more than 200 million phone calls annually from over 4,500 workstations. On average, they employ more than 6,000 telephone sales representatives who carry on millions of conversations on behalf of their clients each week.
DialAmerica
DialAmerica has been in the telemarketing business for 49 years, longer than any other telemarketers in business today. The present owners purchased the company in 1976 from Time Inc. and expanded it far beyond the publishing industry to include growing and emerging industries.
Today, DialAmerica is the largest, privately owned telemarketing company in the United States - with annual revenues of $185 million. DialAmerica president serves on the Board of Directors of the Direct Marketing Association, and they have an active, highly respected, in-house Government Affairs and Legislative Compliance (GALC) Department. In fact, DialAmerica VP of GALC also serves as the chair of the Direct Marketing Association's Teleservices Ethics Committee.
Over 49 years of experience gives DialAmerica's professionals the ability to analyze a client's business and design custom-tailored solutions to its unique challenges in both the consumer and business-to-business markets. They started out in the magazine business and have come to understand our clients' needs in numbers of targeted industries: financial services, telecommunications, cable, software, video, energy, pharmaceuticals, manufacturing, and retail.
Marketing expertise, lead base development and other value-added support services are provided by skilled, long-term personnel.
DialAmerica have 37 dedicated call centers in major markets across the US and place more than 200 million phone calls annually from over 4,500 workstations. On average, they employ more than 6,000 telephone sales representatives who carry on millions of conversations on behalf of their clients each week.
DialAmerica
DialAmerica has been in the telemarketing business for 49 years, longer than any other telemarketers in business today. The present owners purchased the company in 1976 from Time Inc. and expanded it far beyond the publishing industry to include growing and emerging industries.
Today, DialAmerica is the largest, privately owned telemarketing company in the United States - with annual revenues of $185 million. DialAmerica president serves on the Board of Directors of the Direct Marketing Association, and they have an active, highly respected, in-house Government Affairs and Legislative Compliance (GALC) Department. In fact, DialAmerica VP of GALC also serves as the chair of the Direct Marketing Association's Teleservices Ethics Committee.
Over 49 years of experience gives DialAmerica's professionals the ability to analyze a client's business and design custom-tailored solutions to its unique challenges in both the consumer and business-to-business markets. They started out in the magazine business and have come to understand our clients' needs in numbers of targeted industries: financial services, telecommunications, cable, software, video, energy, pharmaceuticals, manufacturing, and retail.
Marketing expertise, lead base development and other value-added support services are provided by skilled, long-term personnel.
DialAmerica have 37 dedicated call centers in major markets across the US and place more than 200 million phone calls annually from over 4,500 workstations. On average, they employ more than 6,000 telephone sales representatives who carry on millions of conversations on behalf of their clients each week.
DialAmerica
DialAmerica has been in the telemarketing business for 49 years, longer than any other telemarketers in business today. The present owners purchased the company in 1976 from Time Inc. and expanded it far beyond the publishing industry to include growing and emerging industries.
Today, DialAmerica is the largest, privately owned telemarketing company in the United States - with annual revenues of $185 million. DialAmerica president serves on the Board of Directors of the Direct Marketing Association, and they have an active, highly respected, in-house Government Affairs and Legislative Compliance (GALC) Department. In fact, DialAmerica VP of GALC also serves as the chair of the Direct Marketing Association's Teleservices Ethics Committee.
Over 49 years of experience gives DialAmerica's professionals the ability to analyze a client's business and design custom-tailored solutions to its unique challenges in both the consumer and business-to-business markets. They started out in the magazine business and have come to understand our clients' needs in numbers of targeted industries: financial services, telecommunications, cable, software, video, energy, pharmaceuticals, manufacturing, and retail.
Marketing expertise, lead base development and other value-added support services are provided by skilled, long-term personnel.
DialAmerica have 37 dedicated call centers in major markets across the US and place more than 200 million phone calls annually from over 4,500 workstations. On average, they employ more than 6,000 telephone sales representatives who carry on millions of conversations on behalf of their clients each week.
DialAmerica
DialAmerica has been in the telemarketing business for 49 years, longer than any other telemarketers in business today. The present owners purchased the company in 1976 from Time Inc. and expanded it far beyond the publishing industry to include growing and emerging industries.
Today, DialAmerica is the largest, privately owned telemarketing company in the United States - with annual revenues of $185 million. DialAmerica president serves on the Board of Directors of the Direct Marketing Association, and they have an active, highly respected, in-house Government Affairs and Legislative Compliance (GALC) Department. In fact, DialAmerica VP of GALC also serves as the chair of the Direct Marketing Association's Teleservices Ethics Committee.
Over 49 years of experience gives DialAmerica's professionals the ability to analyze a client's business and design custom-tailored solutions to its unique challenges in both the consumer and business-to-business markets. They started out in the magazine business and have come to understand our clients' needs in numbers of targeted industries: financial services, telecommunications, cable, software, video, energy, pharmaceuticals, manufacturing, and retail.
Marketing expertise, lead base development and other value-added support services are provided by skilled, long-term personnel.
DialAmerica have 37 dedicated call centers in major markets across the US and place more than 200 million phone calls annually from over 4,500 workstations. On average, they employ more than 6,000 telephone sales representatives who carry on millions of conversations on behalf of their clients each week.
DialAmerica
DialAmerica has been in the telemarketing business for 49 years, longer than any other telemarketers in business today. The present owners purchased the company in 1976 from Time Inc. and expanded it far beyond the publishing industry to include growing and emerging industries.
Today, DialAmerica is the largest, privately owned telemarketing company in the United States - with annual revenues of $185 million. DialAmerica president serves on the Board of Directors of the Direct Marketing Association, and they have an active, highly respected, in-house Government Affairs and Legislative Compliance (GALC) Department. In fact, DialAmerica VP of GALC also serves as the chair of the Direct Marketing Association's Teleservices Ethics Committee.
Over 49 years of experience gives DialAmerica's professionals the ability to analyze a client's business and design custom-tailored solutions to its unique challenges in both the consumer and business-to-business markets. They started out in the magazine business and have come to understand our clients' needs in numbers of targeted industries: financial services, telecommunications, cable, software, video, energy, pharmaceuticals, manufacturing, and retail.
Marketing expertise, lead base development and other value-added support services are provided by skilled, long-term personnel.
DialAmerica have 37 dedicated call centers in major markets across the US and place more than 200 million phone calls annually from over 4,500 workstations. On average, they employ more than 6,000 telephone sales representatives who carry on millions of conversations on behalf of their clients each week.
DialMonster
DialMonster provides a complete set of inbound VoIP services to personals and other businesses around the world.The DialMonster network allows these businesses to quickly obtain international numbers terminated to their VoIP equipments anywhere in the world. These VoIP equiptments could be softwares or hardwares.
DialMonster offers a complete set of services for individulas as well as for businesses.Some of our services are listed below.
- Phone to SIP (Virtual Number to Computer)
- Phone to Phone (Virtual number to Land Line)
- PC to Phone (Computer to Land Line)
Dialmonster.com is a leading long distance international DID (Direct Inward Dialing) and prepaid phone cards distributing company. The company was established in 2002 with the goal of developing secure and efficient business models that would allow customers to get the best long distance calling rates available on the internet without spending significant amount of time searching for alternative products and to make purchases instantly and securely.
Dialmonster.com lets you use your Internet connection to make and receive phone calls using our VoIP network. We offer DID (Direct Inward Dialing), PC to Phone, PC to PC, and Phone to PC and phone to phone telephony on most competitive rates.
Diamex US INC
Diamex US INC., through its Indian arm, offers you a diverse array of cost-effective and quality services in the sphere of REMOTE IT DATA MANAGEMENT AND INFORMATION TECHNOLOGY.
Our state-of-the-art infrastructure in India and Chicago, USA are well capable of meeting all your IT requirements.
Diamex offer services related to Medica, Legal & Tape Transcription, International Language Translation, Data Conversion, CAD/CAM, Web Development, Hosting, and more.
Diamex integrated office in Chicago independently handles and services all information for Projects. through this single window in US, Diamex meet all your requirements in Data Management through Diamex Indian arm.
DiaVox Technologies, Inc.
DiaVox Technologies, Inc. specializes in the development of voice processing solution. DiaVox Technologies, Inc. have one of the largest installed based systems in Asia Pacific, Middle East and Europe. Its knowledge of the international Market and proven product reliability and adaptability to various international PSTN Networks, CPE Switching Equipments and cultural diversities makes DiaVox the most suitable voice processing company that you can rely on.
DiaVox Technologies, Inc. is a California-based company, founded in 1989 to design, develop and distribute high quality leading edge voice processing products to corporate end-users and operating telephone companies in the international marketplace.
DiaVox Technologies, Inc. have established international operating companies in major cities providing the sales, application development and engineering support infrastructure mechanism to our organization. This ensured our global and local in-country presence and end-user confidence in Diavox. Five (5) DiaVox International offices are now operating since 1990, in Bahrain, Beirut(Lebanon), Jakarta(Indonesia), Mexico and Manila (Philippines).
DiaVox has over 9,000 installed based systems worldwide on over 65,000 public and private exchange lines. These numbers had provided DiaVox an invaluable knowledge-based and experiences in the public and private telecommunications sector in over 45 countries.
Digital Media Exchange
Founded in 2003, Digital Media Exchange, Inc. (dme) is Southeast Asia’s pioneer in integrating digital content, technology, and people outsourcing solutions to deliver quality interactive digital entertainment.
Digital Media Exchange aims to be the best and most profitable online games and digital media content publisher in Southeast Asia, successfully operating a regional network from a centralized location in the Philippines.
In building a state-of-the-art regional network infrastructure for publishing online games Digital Media Exchange has also built a foundation to expand their service offerings from online game publishing to innovative game services outsourcing and technology solutions with competitive cost and skill advantages over other service providers.
Digital Media Exchange publishes and distributes multiplayer online games through their online gaming division Mobius. Mobius has more than 5.2 million registered accounts achieving peaks of over 311,000 active users playing each day. In 2005, Digital Media Exchange expanded their market reach to include English-speaking markets in Southeast Asia.
Digital Media Exchange has built their own innovative technology solutions to manage their network infrastructure and online game support. Digital Media Exchange is continually building highly scalable network services including infrastructure backbones, virtual currencies and managed hosting to provide a one-stop solution for content developers, distributors and publishers keen on seeking a total solutions provider for their distribution and support needs.
Digital Media Exchange puts a premium on quality service and provide game outsourcing services through a highly skilled team of game support specialists with skills specialized to the online gaming industry. Digital Media Exchange has the quality metrics to offer world-class services and deliver this at a significant cost advantage over other providers.
Digital Media Exchange continues to aggressively expand, innovate and license premier digital content to serve the demand for interactive digital entertainment in the Southeast Asian region.
DirectLine Technologies
Since 1990 DirectLine Technologies has been the recognized leader in their industry, working in a facility designed to insure quality by integrating their administrative team with their calling staff. DirectLine Technologies tradition of individual attention, sound reasoning, and creative thinking has earned DTI national recognition - and their CEO is recognized by publications like CASE Currents and the Wall Street Journal for her extensive knowledge and expertise.
The DirectLine team's experience complements the vision which sets your organization apart. Every vendor provides an extensive menu of services from which to choose. DirectLine Technologies go beyond providing all the services by integrating individual service components into leveraged campaign packages that have been proven to increase memberships and giving. DirectLine Technologies Account Executives work with you to identify unique campaign strategies that together produce exceptional results. Only their proprietary, award-winning technology provides you with up-to-the-minute access to your project, and real-time access to your calling data.
Divine Telecom, Inc.
DivTels main focus is on maintaining international quality standards while creating flexible and innovate IP telephony solutions which offer customers the finest voice quality, performance and customization capabilities.
DivTel uses multiple Tier 1 and 2 Carriers for termination of our voice traffic which allows to create natural redundancy in their voice architecture.
DivTels IP providers make sure that packets of information are delivered quickly and efficiently to their end users.
DNA Communications
The low cost Phone and Internet Service Provider committed to protecting our environment and saving you money! At DNA they have employed cutting edge technology in their effort to bring you solutions to all of your telecommunications needs. With hassle free service, exceptional customer care, and competitive prices, why not choose the low cost Telephone and Internet Service Provider that gives back to the environment?
Doretel Communications, Inc.
DORETEL Communications, Inc was established as a "Next Generation" wholesale long distance provider using Voice over Internet Protocol (VOIP) technology. The company has been in existence since January 1999 and was incorporated on March 1, 1999 in the state of Florida. Through the company`s contacts in the area and through joint venture opportunities, the company positioned itself becoming a regional provider of telecommunication services to the area. The company has capitalized on Doretel Communications management team and the company`s US presence, Doretel Communication has taken advantage of new technology, established relationships with US carriers and telecom licenses throughout the region to offer a wide variety of products.
DSG Technology
DSG aims to be the total VoIP and CTI Solutions Provider. Today, DSG is a world-class contributor in the Internet and Computer Telephony industry, with a reputation for leading technologies and reliable products and services.
Founded in 1997, DSG Technology immediately started to lay the foundations of its worldwide Phone-to-Phone Internet Telephony Network with the introductions of an NT-based VoIP gateway, sophisticated Gatekeepers and Billing Systems. Subsequently, DSG amazed the world with the introduction of embedded dial-up CPE in 1998 and Ethernet CPE in 1999, to supply to all network environments and VoIP applications. As the pioneer and leader of Device-to-Phone and Phone-to-Device solutions, DSG also offers unparalleled user-friendly services with its Internet Telephony Networks, while further extends communications between the Internet and PSTN.
In 1999, DSG merged its sister company, DSB Technology, a leader of Computer Telephony technology and products with a market dominance. Through this acquisition, DSG dramatically improved the capability to integrate VoIP and CTI technologies and to explore new generation technologies such as IP-PBX system, network-based unify messaging system, and multimedia contact center.
With the corporate headquarters located in Taiwan, DSG Technology is among the fastest growing Hi-tech firms in the Asia Pacific Rim. With offices and strategic alliances in more than 30 countries in every continent of the world, DSG continues to establish a true global presence. Other key members of the DSG Group include DSG Technology USA and Ecomer Technology.
Dynamic Solutions USA, Inc.,
Dynamic Solutions USA, Inc., (DS USA, Inc.) a small minority business, was founded in 1994 in the state of New York with its offices in the city of Poughkeepsie, New York.
DS USA Inc. is an engineering management and technical staffing services firm specializing in providing support to manufacturing facilities, nuclear power generation plans, engineering support, and maintenance and procurement engineering services.
Dynamic Solutions USA, Inc., seconded staff can provide innovative temporary staffing solutions with a range of expertise to a variety of industries. Dynamic Solutions USA, Inc., direct experience includes client support in areas of Manufacturing and Suppliers Quality Program / System Development / Improvement and Assessment, Nuclear Power Plant System Design, Safety-Related Licensing Topical Report Support, Component Nuclear Qualifications, Software Validation and Verification, Commercial Grade Item Dedication, Quality Control, Configuration Management, and Maintenance Support. DS USA, Inc. President and senior staff have supported Safety-Related Designs, Quality Assurance and Qualifications and are very familiar with Specification of 65 nuclear facilities worldwide. We strive for The Standardization of the Engineering Thought Processes.
E Call Center (Las Vegas)
E-Call Center is a business process outsourcing company that takes pride in providing and continuously developing innovative outsourcing strategies. It operates under strict clientele requirements while ensuring cost-effectiveness, productivity and market-centered commerce. The company is committed to provide nothing but the best service. The company believes in ensuring the success of the customers and relies on stable and consistent operations. They make certain to create a lasting and valuable relationship with their clients, customers and employees. E-Call Center is focused on helping their beloved customers make wise and key decisions that will improve business performance.
aking advantage of the demands of different fields in the industry, E-Call Center is engaged in the following field of sales. Today, it serves its existing clients in the following fields and is geared to further expand its operations with new projects that will take the company into new heights. From telemarketing to lead generation and even providing online educational services, E-Call Center is developed to handle all of your outbound and inbound telemarketing needs.
1. Business to Business Sales
* Telemarketing
Telemarketing has been one of the most powerful sales tools to expand a business and E-Call Center recognizes this, thus, ensuring success in it by determining objectives and planning accordingly. We guarantee delivery of quality products to our clients. We believe that the responsibility of a telemarketer does not end with the sale of a product; providing quality post-sale customer care service is equally important.
* Appointment Setting
How sure are you about the quality and accuracy of your leads you buy? We at E-Call Center specialize in appointment setting for converting sales as per performance based inbound and outbound setting services. Our appointment setting company deals with various services such as business to business appointment setting, real estate appointment setting and appointment setting for insurance.
* Lead Generation
If you are able to generate enough leads, you are on the way to growing your business. Targeted leads are at the core of a successful business development. E-Call Center generates targeted leads to follow-up and converts into business. We ensure that qualified leads are not wasted by having consistent communication.
2. Online Education Services
* Recognizing the potential of new fields in the online world, E-Call Center started outsourcing tutorial services with TutorsNow. The company provides enhancement on various subjects through phone system and video conference. Outsourcing tutorial companies has become the preferred method of extending educational training and support beyond the usual homeschool and classroom set-up.
e-Scribir, Inc.
e-Scribir is committed to delivering the highest quality medical transcription service and to establishing effective, personalized relationships, based on effective communication between our clients and our staff.
e-Scribir comes from the Spanish word "escribir," meaning to write. In this age of electronic borders and modern information communications technology, the company adopted the term e-Scribir. It captures e-Scribir melding of the old and the new, as seen in electronic voice data transmitted half a world away, given to scribes who faithfully transcribe what they hear.
e-Scribir's offices and transcription operations are located in the heart of the Philippines' financial center. e-Scribir invested significantly in our physical plant and equipment. At present, e-Scribir have 110 workstations.
All transcriptionists have a minimum of two years work experience in the medical transcription field.
e-Services Group International
e-Services Group International is one of the world's leading providers of innovative and lower cost offshore call center and BPO solutions.
Vision Statement:
- To be the employer of choice in Jamaica because of the success of their employees corporately, personally, and socially.
- To be recognized as the leading provider of outsourcing services in Jamaica and the Caribbean region.
Mission Statement
- To provide outsourcing services of the highest quality that will contribute to the success of their customers, their employees, their shareholders, and their community.
e-Services Group International offers the following services:
- Customer Care
- Help Desk
- Email
- Medical Claims Processing
- Inbound Teleservices
- Back-office Processing
- Reservations
- Billing support
- Collections
Eagle Concepts Inc.
Eagle Concepts Inc. is a company that is built on strong and honest relationships. They are dedicated to building their business as well as the business of their clients. Since 1993, Eagle Concepts Inc. have been providing customized, business-to-business calling programs for local and national businesses. Eagle Concepts Inc.success can be attributed to the quality of their services, the professionalism of their staff, and a concern for their clients. As Eagle Concepts Inc.client, they will work with you to develop a program to fit your individual company's needs. Eagle Concepts Inc. callers are fully trained prior to each project, are confident during the call, and provide well documented results.
When it comes to generating and
prospecting leads, the quality of the lead is the most important factor. Eagle Concepts has years of experience generating quality leads for regional and national companies in a variety of businesses. As a business to business marketing communications firm, Eagle Concepts specialize in customized calling programs for prospecting leads, appointment setting, surveying, and database clean up. Eagle Concepts can work with you through all stages of your telemarketing campaign; from the list preparation and creation of the script, to daily contact reports, sending and following up literature, to summary reports and analyzed results.
ECHO
ECHO offers the following products and services:
- Customer Care
ECHO's customer care services are initiated by inbound calls and e-mail from customers with a wide range of answers to questions regarding account billing, changes in services, reservation changes, delivery updates on goods and services, handling of complaint and issue resolution, and general product or service inquiries.
- Inbound Sales
ECHO handles inbound calls from customers regarding product purchasing, service order, travel reservation, telecommunication services, Internet services, and customer product and services. ECHO's professional personnel are specifically trained to identify opportunities to "up-sale" and "cross-sale" other products and services offered by the clientele.
- Technical Support
ECHO has a core of trained and professional personnel to discharge the handling of troubleshooting calls, responding to software and hardware problems, and providing support for Internet service-related problems, managing corporate help desk, and extending warranty and post-warranty support.
- Direct Response Sales Services
Direct response sales services involve handling inbound telephone orders or inquiries for clients in the direct marketing industry, including those calls received in response to print advertisements, infomercials, and other electronic media. ECHO's professional answers to queries and process orders for the purchase of products and services of ECHO's clientele would further enhance sales and volume of business operation through the identification of opportunities to "up-sell" and "cross-sell" other products and services.
- Hosting Services
ECHO can host and maintain customer interaction sections of its clientele's websites, including e-mail services, live web chat, and Internet self-help applications.
- Outsourcing Center
ECHO has developed an integrated offshore Business Process Outsourcing (BPO) platform that includes some outsourcing centers and data centers in the Philippines and soon in the United States. Through ECHO operations in the Philippines, ECHO can provide significant values to its clientele by offering high quality services that is cost-effective and highly competitive to the alternative U.S. outsourcing centers.
ECHO's Mission:
ECHO shall commit to excellence, flexibility, reliability and integrity in providing Information and Communication Technology (ICT) services to business for them to be able to optimize their business opportunities, evolve cost-effective solutions that will enhance productivity and promote growth to the greater satisfaction of their clientele being served in the global market.
ECHO's Vision:
ECHO envisions itself to be in the forefront of telecommunication industry that links business and industry to its clientele anywhere, anytime for greater efficiency and cost effectiveness, productivity, growth, and institutional profitability.
eCODE, Inc. (Philippines)
eCODE, Inc is a medical service company providing back-room support to physicians and medical billing companies in the U.S.. The company started commercial operations in January 2001.
With the continuing demand for such services, eCODE is positioned to become a leader in the medical back-room services industry in the Philippines. With the aid of the latest in computer and Internet technologies, eCODE is able to provide faster and more accurate back-room services at a more affordable cost versus US-based alternatives.
Ecuity Advanced Communications
Ecuity Advanced Communications, Inc. is a provider of secure end-to-end communication technologies for individual and small / medium business markets. Ecuity develops secure next-generation voice services to meet the communication needs of today's competitive business environment. As a facilities-based carrier, Ecuity has operated as a traditional CLEC telephone company for 17 years, providing service to thousands of customers across the country.
Through the integration of IP-based telecommunications and cutting-edge software applications, Ecuity economically delivers secure communication solutions that leverage broadband networks allowing people to communicate anywhere, anytime and across multiple mediums. Ecuity offices are in Bellevue, Washington.
eData Services
eData Services is an American owned and operated trans-national outsourcing, transcription, and information management company. eData Services is committed to providing superior back-office services to the healthcare, legal, accounting, and insurance industries.
eData‘s Philippine office is located in Makati, the heart of Manila’s business district. By outsourcing their back-office operations to eData, clients benefit by eliminating the high cost of U.S. salaries and benefits, recruitment and training, office space and sophisticated equipment. All of these savings are accomplished without compromising quality.
eData Services employs only highly trained professionals such as physicians, registered nurses and physical therapists to do medical transcription, law students and lawyers to do legal transcription, and certified accountants to do accounting tasks.
eData Services uses only state of the art equipment and technology for completing our tasks and transferring work between the United States and the Philippines. All work is performed in our offices utilizing Pentium III computers and Microsoft software. To ensure the safety of data, eData Services maintains several levels of backup servers and power supplies. Work is transmitted between our clients and eData through our encrypted FTP site, by email or through our website.
EDGE Teleservices, Inc.
EDGE Teleservices, Inc., formerly Trans-Action Database Marketing, Ltd., is a privately owned company which began doing business in 1985. They have provided services to many industries over the years, and have significant experience in telecom, publishing, and lead generation.
EDGE Teleservices, Inc is a member of the Direct Marketing Association, American Teleservices Association, BPA, ABC, and the United States Telecom Association. The President and founder of EDGE Teleservices is Thomas F. Wogan, who is supported by his Management Team of approximately 20 individuals. Over 300 agents are currently employed in our inbound and outbound Teleservices activities.
Since 1985, EDGE Teleservices, Inc has offered quality and dependable telemarketing services to a wide range of satisfied clients. Their flexibility and quick response to clients' changing needs have set them apart in the telemarketing industry. EDGE provides a variety of telemarketing programs to a growing number of business, consumer and institutional clients from fully-automated call centers located in the Midwest.
EDGE Teleservices, Inc.
EDGE Teleservices, Inc., formerly Trans-Action Database Marketing, Ltd., is a privately owned company which began doing business in 1985. They have provided services to many industries over the years, and have significant experience in telecom, publishing, and lead generation.
EDGE Teleservices, Inc is a member of the Direct Marketing Association, American Teleservices Association, BPA, ABC, and the United States Telecom Association. The President and founder of EDGE Teleservices is Thomas F. Wogan, who is supported by his Management Team of approximately 20 individuals. Over 300 agents are currently employed in our inbound and outbound Teleservices activities.
Since 1985, EDGE Teleservices, Inc has offered quality and dependable telemarketing services to a wide range of satisfied clients. Their flexibility and quick response to clients' changing needs have set them apart in the telemarketing industry. EDGE provides a variety of telemarketing programs to a growing number of business, consumer and institutional clients from fully-automated call centers located in the Midwest.
Effiscribe
EFFISCRIBE is your round the clock, full year, full service office over the net, accessible from anywhere you have an internet connection. For live and short turnaround time service we provide 1-800 connection. Effiscribe deploy state of the art, cutting edge technologies and the services of highly qualified and experienced professional transcriptionists to deliver you a totally reliable service. Using EFFISCRIBE, you will radically improve your office and business productivity.
EFFISCRIBE guarantees the highest service quality standards at the most competitive prices.
In today's fast paced competitive environment, efficiency and cost effectiveness are the keys to business success. EFFISCRIBE is your tool to cut down costs and improve on efficiency as you get a high quality transcription and document management service at predictable costs.
The main issues in out-sourcing of transcription and document management service are security, confidentiality, quality of the transcription, and adherence to the ordered turnaround time. EFFISCRIBE assures security by using its own secure FTP sites and using the latest software technology for transferring files. You will experience the high quality standards of our service delivery as the result of our using powerful technologies, experienced transcriptionists, and advanced job management techniques
efonica
efonica offers you huge savings on calls to over 220 countries, made possible through our strong partnerships with international carriers worldwide.
In addition to providing turnkey solutions such as PC-to-Phone and Phone-to-Phone services, Fusion's multi-service back office system supports Private Labeling programs such as billing, operations management, technical assistance and marketing support to various market segments - telecom resellers, Internet service providers, internet cafes, global enterprises, corporate and residential users.
efonica delivers state-of-the-art Voice over Internet Protocol (VoIP) applications featuring:
- Superior grade voice quality
- Aggressive competitive pricing
- Ease of use and reliability
- Custom solutions
Markets benefiting from efonica's services are :
- Telecom resellers
- ISPs
- Internet cafes
- Global enterprises
- Residential & corporate end-users
efonica's mission is to become a world-leading IP communications service provider by striving to satisfy the telecommunications needs of the global market.
efonica’s goal is to ecexed its customers’ and partners’ expectations by remaining one step ahead of the competition
eFunds
As an industry leader with 30 years of experience, eFunds provides leading technology and proven solutions in financial risk management and electronic payments to financial services, retailers, governments and other businesses worldwide. Backed by a broad range of business process outsourcing, as well as comprehensive business and IT consulting services, their solutions strengthen customers' overall profitability by increasing revenue, reducing costs, streamlining operations and maximizing technology performance.
With operations in the United States, Canada, United Kingdom, India and Australia, find out how eFunds' global resources can help make every transaction more valuable.
eFunds may look like a new company, but its heritage and roots run deep. The components that make up the company today emerged from a long legacy of building reliable mission critical solutions for account and payment-driven industries such as financial services, retail, government benefits, and telecommunications.
Deluxe Corporation (NYSE: DLX) first announced the formation of eFunds in April 1999, bringing together some of the strongest players in financial risk management and electronic transaction processing services-previously distinct businesses within Deluxe. In January 2000, iDLX Technology Partners, another Deluxe unit, combined with eFunds to add professional services and business process outsourcing capabilities to the new business. In June 2000, eFunds held its initial public offering on the NASDAQ national market and later that year completed its separation from Deluxe.
eGlobal Services Ltd
eGlobal Services Ltd was founded to cater to the need to service the cost conscious small and medium size companies who can take advantage of a range of services they offer at a fraction of the cost of doing them in your home country.
eGlobal Services Ltd develop and maintain strategic partnerships through their commitment to excellence, integrity, and exceptional services with dedication and responsiveness. eGlobal Services Ltd provide management solutions with the last mile of search, research and content aggregation through human intelligence.
eGlobal Services Ltd team has rich experience working with domestic and overseas clients.They are computers & Internet savvy, and work for continued long hours, sorting, managing and data processing. eGlobal Services Ltd team members are well qualified and experienced in a number of domains.
eGlobal Services Ltd strive to meet the needs and ever increasing challenges of their clients. Every assignment is important to them. eGlobal Services Ltd make every effort to complete each project within the agreed time schedule and maintain quality standards. eGlobal Services Ltd provide low-cost solutions to their valued clients
Electraserv Philippines, Inc.
Electraserv Philippines Inc., a partner of Electraserv USA and Electraserv Holdings Inc. Hongkong, provides superior values-focused customer service to top companies engaged in large customer bases and multinationals operating on a global basis. Electraserv serves companies belonging to industries such as telecommunications, entertainment, financial services, utility companies, medical services, web-based enterprises and other industries, presenting top-quality customer service, increased flexibility, and greater value. Electraserv optimizes system functionality and improves operation efficiency, globally innovative to meet the demand in the outsourcing industry.
Electronic Medical Transcripton Services
Today, healthcare providers face medical documentation challenges such as ensuring quality work, protecting patient confidentiality, and reducing costs without sacrificing patient care. With over 60 years of medical transcription experience, eMTS management has earned the respect and trust of America's most prestigious healthcare institutions. eMTS was founded in October, 2000 by principals from the original Medical Records Corporation, (MRC). In a short time span, EMTS have evolved into a highly respected nationwide provider of high quality medical transcription services.
EMTS clients include major teaching medical centers, community hospitals, surgery centers and clinics. In addition to digital dictation and medical transcription, EMTS offer value-added services including secure web access and electronic signature of transcribed documents, comprehensive management reporting, and industry standard system interfaces. Together, these services augment our pool of talented trnascription professionals to custom-fit solutions to client requirements. With this service formula eMTS has become a true partner with their clients by offering new and innovative ways to provide and distribute medical documentation. EMTS employ sound business practices and talented management professionals to create a solid foundation for continued growth and leadership in the industry.
EMR Experts
At EMR Experts their goal is to provide healthcare offices with turn-key solutions for their medical records and billing. Wtih a special focus on planning and implementation we help ensure the success of a complicated software implementation.
Based out of Seattle, WA, EMR Experts is owned by New Wave Marketing. EMR Experts is leading provider of end-to end solutions for Electronic Medical Record and Medical Billing Software. With 1000's of users already benefiting from their techologies, EMR Experts helps healthcare office become paperless.
EMR Experts offers a wide range of services to ensure the success of your software implementation.
- Medical Software Sales
- System Implementation & Support
- Return On Investment analysis
- Project Management
- Computer Consulting
- EMR/Medical Billing Training
- Transcription Management
- Medical Billing Services
Enablx, Inc.
Enablx, Inc., established in 1992, is a New Jersey based Technology Service Provider (TSP) that supports the growing trend of companies that outsource customer service requirements. The Enablx customer contact center provides multilingual, live agent support, IVR and Web transaction processing directly to customers, dealers and sales personnel for Fortune 2000 companies, including consumer electronics, financial services, healthcare, appliances, durable goods, publishing, utilities and travel-related services. Enablx hosts a state-of-the-art customer contact center in Randolph, NJ. Privately held with venture capital financing.
Enablx is committed to providing its clients with multilingual, high quality customer service programs in a totally transparent and seamless environment. Enablx technology and highly-skilled personnel combine to meet customer needs based upon a relationship of trust and mutual competency.
Encompass Unified Communications™
Encompass Unified Communications™ replaces your collection of voice and data equipment, services and vendors with a single, centrally managed and hosted business VoIP communications service.
Encompass is a single vendor service including local and long distance voice; business IP telephony via hosted IP PBX; unified messaging (single inbox for voicemail, email and fax); call center features; dedicated internet access; 24x7 support and much more.
Encompass leverages voice-over-IP technology, aka VoIP or IP telephony, over a private managed connection (not over the public internet like most consumer services). VoIP enables advanced voice functionality, voice interoperability with PC applications, and unmatched scalability, all while keeping costs low.
Enhanced Contact Solutions
Enhanced Contact Solutions are RESULT-ants, not consultants. Enhanced Contact Solutions apply our experience and knowledge of industry best practices as Enhanced Contact Solutions take an active role in helping our clients improve their results. Results that are measurable and positively impact profits. Enhanced Contact Solutions take pride in dealing with each client with integrity and professionalism.
ensis
ensis has been established to provide market-driving Voice over IP (VoIP) communication solutions to consumers and businesses. ensis is a new kind of Communications Company that allows consumers and businesses to make and receive phone calls anywhere in the world using a high-speed internet connection. ensis offers lower rates and more innovative features than traditional phone companies, while providing high voice quality.
Utilizing their global network and advanced routing technologies, ensis is offering internet-based communication solutions to anyone, anywhere in the world.
Their mission is to enable people to work smarter by offering high quality internet telephone solutions as an alternative to traditional telephone service.
ensis provides market-driving Voice over IP (VoIP) communication solutions to consumers and businesses. They combine the best creative thinking with comprehensive and technically advanced telecom solutions to meet their customers' needs.
Enventis Telecom
Enventis Telecom is a wholly owned subsidiary of HickoryTech Corporation (NASDAQ: HTCO), a diversified communications company headquartered in Mankato, Minnesota with operations in Minnesota and Iowa. The company is the largest telephone company headquartered in Minnesota and the twenty-ninth largest telephone company in the United States. HickoryTech is in its 108th year of operation with its roots in the local telephone exchange business. From this base, it has expanded into competitive local service, long distance, Internet, regional transport, information solutions and enterprise solutions.
From IP telephony and Internet services, to LANs, WANs, managed services, global fiber interconnections, consulting, engineering and project management — voice, video or data — Enventis simplify.
At Enventis, they work hard to bring you rapid solutions and long-range vision. Enventis look for ways to converge your business communications into one cohesive system that is genuinely more than the sum of its parts — a system that will evolve efficiently and effectively as new technologies appear.
eOn Communications Corporation
eOn Communications Corporation(NASDAQ: EONC) is a leading provider of unified voice, e-mail and Web-based communications systems and software for customer contact centers and general business applications. eOn helps enterprises communicate more effectively with customers, convert inquiries into sales, and increase customer satisfaction and loyalty.
eOn's solutions include eQueue, a multi-media contact center solution for customer interaction management and Millennium, a digital communications platform.
eQueue's universal or single queue approach enables contact centers to more efficiently interact with their customers regardless of the media. The eQueue applications include multi-media routing of all interaction types with robust ACD functionality, complete telephony capability, email, Web chat and Web collaboration, integrated voice response, voice mail with unified messaging, fax messaging, quality assurance recording and a complete range of desktop devices and applications. eQueue offers improved customer service and loyalty, increased agent productivity and lower cost of ownership.
Millennium is a proven solution for small and medium-sized installations. Blending voice, data, wireless and CTI technology into one diverse telephony server platform, the Millennium's unmatched adaptability and flexibility make it ideal for multi-site networks such as school systems, multi-tenant services, professional offices, distribution facilities, and retail stores. The Millennium provides integrated voice mail, unified messaging, fax messaging and an array of capabilities to help employees work more efficiently, access information more easily, and serve customers better.
ePacific Global Contact Center
ePacific Global is the fastest growing call center services provider in the Philippines. ePacific Global provides high-end, voice-based, outbound telemarketing services and inbound customer care solutions to corporate clients in the United States, Canada and Europe. ePacific Global have successfully implemented campaigns in the areas of telesales, customer care, technical support and collections for a number of clients in the telecommunications, technology, travel and B2B vertical markets.
ePacific Global ensures exceptional client experience by combining world-class call center talent, strong management focus and best-of-breed call center technology.
ePerformax Contact Center
ePERFORMAX Contact Center Philippines offers a unique model for companies interested in pursuing offshore business process outsourcing solutions for significant cost savings and improved value for every dollar invested. Our vision is driven by our passion to combine the low cost of labor and high work ethic in the Philippines with the best U.S. service practices to deliver the highest overall quality and financial performance.
ePERFORMAX U.S. is an award winning contact center best known for its Performance Maximization Model, which has become the training and quality model adopted and used by etalk™ Corporation and its customers. This Performance Maximization Model has already been successfully adapted to the Philippine culture to deliver superior performance results.
ePerformax Contact Center is proud to be a member of the Transnational Diversified Group of Companies.
Equant
Equant provides effective, seamless and secure business communications that are a key enabler of strategic advantage for today ’s large multinational corporations. Such effective business communications bring value to all stakeholders - customers, suppliers, employees, and shareholders – who benefit from increased responsiveness, the capacity to seize growth opportunities, improved risk anticipation and management, and lower costs.
Equant
Equant provides effective, seamless and secure business communications that are a key enabler of strategic advantage for today ’s large multinational corporations. Such effective business communications bring value to all stakeholders - customers, suppliers, employees, and shareholders – who benefit from increased responsiveness, the capacity to seize growth opportunities, improved risk anticipation and management, and lower costs.
As a global leader in communication infrastructure services for multinationals, they play a crucial role in helping our customers run their businesses more efficiently and grow their revenues. The communication services that they provide encompass data & IP networks, voice, mobility and video and are a key strategic asset for most large corporations. After all, in today ’s networked world, communication is the engine of growth.
Working on the communication infrastructure of large corporations they engage with their CIOs to address real business issues, such as total cost of ownership, business continuity, compliance with regulations and application performance.
With a unique combination of network expertise and business oriented IT skills, they deliver the fully integrated global communication solutions that our customers rely on for their business success.
Equant
Equant provides effective, seamless and secure business communications that are a key enabler of strategic advantage for today ’s large multinational corporations. Such effective business communications bring value to all stakeholders - customers, suppliers, employees, and shareholders – who benefit from increased responsiveness, the capacity to seize growth opportunities, improved risk anticipation and management, and lower costs.
As a global leader in communication infrastructure services for multinationals, they play a crucial role in helping our customers run their businesses more efficiently and grow their revenues. The communication services that they provide encompass data & IP networks, voice, mobility and video and are a key strategic asset for most large corporations. After all, in today ’s networked world, communication is the engine of growth.
Working on the communication infrastructure of large corporations they engage with their CIOs to address real business issues, such as total cost of ownership, business continuity, compliance with regulations and application performance.
With a unique combination of network expertise and business oriented IT skills, they deliver the fully integrated global communication solutions that our customers rely on for their business success.
Equant
Equant provides effective, seamless and secure business communications that are a key enabler of strategic advantage for today ’s large multinational corporations. Such effective business communications bring value to all stakeholders - customers, suppliers, employees, and shareholders – who benefit from increased responsiveness, the capacity to seize growth opportunities, improved risk anticipation and management, and lower costs.
As a global leader in communication infrastructure services for multinationals, they play a crucial role in helping our customers run their businesses more efficiently and grow their revenues. The communication services that they provide encompass data & IP networks, voice, mobility and video and are a key strategic asset for most large corporations. After all, in today ’s networked world, communication is the engine of growth.
Working on the communication infrastructure of large corporations they engage with their CIOs to address real business issues, such as total cost of ownership, business continuity, compliance with regulations and application performance.
With a unique combination of network expertise and business oriented IT skills, they deliver the fully integrated global communication solutions that our customers rely on for their business success.
Equant
Equant provides effective, seamless and secure business communications that are a key enabler of strategic advantage for today ’s large multinational corporations. Such effective business communications bring value to all stakeholders - customers, suppliers, employees, and shareholders – who benefit from increased responsiveness, the capacity to seize growth opportunities, improved risk anticipation and management, and lower costs.
As a global leader in communication infrastructure services for multinationals, they play a crucial role in helping our customers run their businesses more efficiently and grow their revenues. The communication services that they provide encompass data & IP networks, voice, mobility and video and are a key strategic asset for most large corporations. After all, in today ’s networked world, communication is the engine of growth.
Working on the communication infrastructure of large corporations they engage with their CIOs to address real business issues, such as total cost of ownership, business continuity, compliance with regulations and application performance.
With a unique combination of network expertise and business oriented IT skills, they deliver the fully integrated global communication solutions that our customers rely on for their business success.
Equant
Equant provides effective, seamless and secure business communications that are a key enabler of strategic advantage for today ’s large multinational corporations. Such effective business communications bring value to all stakeholders - customers, suppliers, employees, and shareholders – who benefit from increased responsiveness, the capacity to seize growth opportunities, improved risk anticipation and management, and lower costs.
As a global leader in communication infrastructure services for multinationals, they play a crucial role in helping our customers run their businesses more efficiently and grow their revenues. The communication services that they provide encompass data & IP networks, voice, mobility and video and are a key strategic asset for most large corporations. After all, in today ’s networked world, communication is the engine of growth.
Working on the communication infrastructure of large corporations they engage with their CIOs to address real business issues, such as total cost of ownership, business continuity, compliance with regulations and application performance.
With a unique combination of network expertise and business oriented IT skills, they deliver the fully integrated global communication solutions that our customers rely on for their business success.
Equicom Systems Management
Founded in 1997, Equicom Systems Management was initially established to provide value-added offshore solutions to its parent companies serving as a natural extension to their existing domestic operations. Primary areas of concentration include application management and customer contact solutions.
As Equicom Systems Management's infrastructure and capacity grew, its parent companies made the decision to offer its eclectic array of market offerings to other service-based organizations with an initial focus on the two most obvious industries…financial services and telecommunications.
eStara
eStara was founded in 1999 to connect buyers to sellers over the web using our proprietary VoIP-based click to call technology. Since then, they’ve grown to provide click to call and call tracking services to more than 350 large enterprises worldwide, and - through their online directory and search engine partners - millions of small-to-medium sized businesses.
As the pioneering click to call technology service provider, we have established a track record of delivering proven results for e-commerce, travel and hospitality, automotive, retail, and financial services companies. Their development team continues to innovate, introducing the world’s first IP-telephony based call tracking solution in 2005.
Whether you’re looking to increase sales conversion, reduce website abandonment, or prove out ROI to advertisers, eStara’s suite of tools will provide your company with the solutions you need to bridge the gap for your customers between any online or offline communication.
The eStara family of online voice services is built on eStara's proprietary SIP-based Click to Call technology. eStara offers its scalable, fully-hosted voice-enabling technology to service providers and enterprise customers, which gives anyone with an Internet-based application the ability to connect VoIP PC-to-Phone and Phone-to-Phone calls to virtually any device or endpoint.
Through internal development and external acquisition, eStara has the largest IP portfolio of market tested software and network solutions that add the power of Voice over the Internet to any Web-based application. eStara technology powers the Click to Call application, eStara SoftPhone, eStara Classroom Conferencing, and eStara Voice Cards.
With hundreds of customers on four continents, eStara's development team is continuously working with a wide variety of companies to apply eStara’s click to call technology to solve pressing business challenges. We invite you to contact us about your online voice challenges
eSYNERGYplus
The eSYNERGYplus mission is to provide you with fast, reliable and quality technology-based business solutions. eSYNERGYplus accepts the challenges of creating innovative solutions for you with a commitment to excellence.
eSYNERGYplus creates, formulates and develops business solutions for your company. eSYNERGYplus delivers undeniable outstanding customer service to you and your clients.
eSYNERGYplus will create for you, unique and effective websites, corporate logos and graphic designs. eSYNERGYplus recognize writing as an art and skills. eSYNERGYplus deliver effective marketing strategy to promote your business.
eSYNERGYplus is the 'culmination' of seeking skilled, knowledgeable and experienced professionals who guarantee 'total satisfaction' for you.
eSYNERGYplus offers the following services:
* Technical & Creative writing
* Web development & hosting
* Business Outsource Processing
* Telemarketing/Sales/Support services
eTransPlus
eTransPlus was established in 1999 to provide quality medical transcription service solutions to independent physicians, imaging centers, outpatient surgery centers and hospitals nationwide. By focusing on customer service and client satisfaction, eTransPlus client base has grown primarily by recommendations from current clients. Their client retention rate is one of the highest in the industry due to their continual focus on meeting the needs of our clients. Client feedback has also validated that their focus remains on customer satisfaction through partnering and teaming efforts with their clients.
Managed growth and eTransPlus continual focus on technology has been the key to their successful business model. Innovative investments in technology has separated eTransPlus from its national competitors while standing on their solid foundation of "Total Customer Service".
Eversun Software Corporation
Eversun Software Corporation provides Custom Software Development, outsourced software development, J2EE consulting, .Net consulting, PHP Web development, Offshore outsourcing software as well as web development. Eversun Software Corporation offers top quality, affordable IT solutions to businesses and organizations. With our team of highly skilled and experienced engineers, analysts and designers, our commitment can be more realized. This means that client satisfaction is met and exceed more than what is required to do so. Utilizing concepts of efficiency, quality, reliability and dependability, Eversun Software Corporation enables Business to work.
Excel
Excel is a leading provider of long distance, wireless and data services to businesses, resellers and telecommunications dealers worldwide.
With strong financial backing and a mission to become the world's largest independent provider of wholesale voice services, Excel is developing the business relationships and strategic alliances it takes to help enable its channel partners to become more profitable in the voice services market.
Comtel Telcom Assets LP, owners of Excel, completed the purchase of substantially all the assets of the assets of VarTec Telecom and its sub-brands, VarTec Solutions, OneChoice and Excel in June 2006.
Excel's heritage in the voice market enables the company to offer a deep portfolio of voice services to resellers and dealers.
- Domestic LD
- Iternational LD
- Broadcast fax
- Teleconferencing
- Web conferencing
- Wireless
- Toll-free services
Excel's aggressive pricing consistently delivers higher margins and greater profits to the dealer and reseller channels.
Excel is committed to providing a higher-quality experience throughout every aspect of the customer relationship.
Above all, Excel inspires confidence and trust in the dealer relationship as one of the only truly independent resellers in the global market.
Excell Services
Excell Services is the premier call center provider that is ready to meet your needs. High quality, low cost and the ability to customize, Excell is recognized by leading carriers as the trusted provider.
With the ability to provide Operator Services, Directory Assistance and Customer Care, Excell can aggregate all of your calls for additional savings. Let our team of highly trained, friendly operators increase your profit and customer satisfaction.
Combining superior technology and proven telecommunications expertise, Excell has been providing leading Operator Services since 1984. Carriers trust Excell for customized services that care for their customers and increase their profit.
Excell Services
Excell Services is the premier call center provider that is ready to meet your needs. High quality, low cost and the ability to customize, Excell is recognized by leading carriers as the trusted provider.
With the ability to provide Operator Services, Directory Assistance and Customer Care, Excell can aggregate all of your calls for additional savings. Let our team of highly trained, friendly operators increase your profit and customer satisfaction.
Combining superior technology and proven telecommunications expertise, Excell has been providing leading Operator Services since 1984. Carriers trust Excell for customized services that care for their customers and increase their profit.
EyeBill Interactive Solutions
EyeBill Interactive Solutions is a privately held software development company, delivering VoIP and customer care solutions to small and medium-sized telecos, ISPs, and ASPs.
The company benefits from the the strong market positions and IT industry background of its founders -- Nexcom Telecom LLC and Sirma Group Corp.
EyeBill Interactive Solutions is a dynamic start-up that is focused on gaining recognition as an all-aspect quality VoIP solutions provider.
EyeBill team embraces the latest technologies to be the leader among the new billing solution developers. They aim to become the frontrunner and to have you as a relay partner in the race!
EyeBill's mission is to enable their customers to continuously deploy their business potential through providing an on-going and reliable assistance in the form of a high-quality software platform. In doing so, they are guided by their commitment to stability, endurance and simplicity.
Fern Gale Ltd.
A telephone answering service with over 55 years of experience, Fern Gale Ltd. is family owned and managed. Fern Gale Ltd. serve the needs of clients in the professional, medical, commercial, service and residential sectors.
Fern Gale Ltd. original mission of providing personalized 24-hour uninterrupted telecommunications services for their clients remains their goal. Fern Gale Ltd. continually strive to make each caller feel they have reached someone who can help them efficiently and quickly. The only difference today is that they use state-of-the-art technology while still maintaining that "personal touch" and relationship with their clients.
Unfailing dedication to providing consistent and dependable service is reflected in all facets of their business. A top priority is retaining highly experienced and qualified operators. Careful management, client contact, self-monitoring and state-of-the-art technology complete their formula for success.
Fern Gale Ltd. industry reputation is unmatched. Fern Gale Ltd. is a member of ATSI and the Axon Users Group.
Ferrari Transcription Service, Inc.
Ferrari Transcription Service, Inc. is a Long Island based company that offers a wide range of transcription services. Although specializing in medical transcription, i.e. IMEs, peers, evaluations, early assessment, and discharge summary, to name a few, they also offer their services to transcribe lectures, symposiums, and manuscripts, etc.
Ferrari rates are competitive. They will however, vary depending upon the job and volume. Ferrari Transcription Service is honest and up front in dealing with clientele, which is why their client base is growing every day. Another reason why their clients stay with them is the quality of service they provide. Being that they are a small company we can provide the personalized attention that larger corporations are unable to.
Ferrari Transcription Service, Inc. provides access to a Digital Voice Dictation System with 24-hour accessibility with a secured client number. Ferrari will also transcribe standard or micro cassette tapes, as well as handwritten or "fill in" form documents.
FFP Global (California)
FFP Global provides 24/7, Call Center Services, Ecommerce Development, and Fulfillment Services. They specialize in customer acquisition programs, product/service support, product fulfillment & distribution services, complex order processing and business process solutions.
FFP Global enables emerging and established companies to significantly enhance their opportunities for success. FFP Global helps your company:
- Improve customer service efficiencies and brand loyalty
- Reduce expenses, maximize revenues
- Provide instant infrastructure with the latest technologies
- Realize business opportunities in a timely manner
FFP Global is a leading outsource business process solution provider specializing in contact center and product fulfillment services. Their service excellence is gained through continual advances in business process technologies. Maintaining three contact centers and two warehouse facilities within the US and China, managing Fortune 100 clients in the Telecommunication industry and Fortune 2000 clients in the direct response, health care, and entertainment industries. They also work extensively with fast growing small to medium sized business.
FFP Global provides the following solutions:
- Direct Sales Channel Support
- Events Marketing
- Inbound - Outbound Call Center
- Product fulfillment
- Reverse logistics management
- Order Process Management
- Digital Voice Recording Management
Fidelity Quickpay
Fidelity Quickpay is a company that was created to improve the lack of customer service within the payroll service industry. Fidelity Quickpay strive to make the customer experience a stress free environment. Fidelity Quickpay is an administrative service organization (ASO) that provides comprehensive, outsourcing solutions designed to assist employers in managing their payroll, human resources, employee benefits, and other employee service administration. Unlike a professional employer organization (PEO), an ASO provides integrated services through a non-co-employer relationship.
Five9, Inc.
Five9 is the leading global provider of on-demand call center solutions for customer interaction management. The award-winning Five9 Virtual Contact Center™ targets small- to midsized call centers, contact center operations of large enterprises, and companies that provide outsourced call center services. Over 400 companies on five continents profit from Five9's reliable, robust functionality that is fast, easy, and affordable to deploy for any contact center.
Florida Multimedia Services, Inc
Florida Multi-Media is superior in high-speed Internet services for apartments, student housing, and community housing. Florida Multi-Media experience in dealing with high volumes of internet activity has assisted them in learning and implementing the correct technology to handle each area location. Florida Multi-Media staff can help assist in new construction or occupied dwellings to provide the highest quality high speed internet service to your location available at affordable bulk rates. Florida Multi-Media takes High Speed to the next level of simplicity by building the correct network to meet your specifications.
FOREVER TYPING & TRANSCRIPTION
FOREVER TYPING & TRANSCRIPTION is a progressive solution provider for dictation and transcription needs. The company takes advantage of the latest technology available for the development of its services. Their transcriptionists are highly trained and strive for excellence in their work. The goal of their business is to achieve 100% customer satisfaction.
Free World Dialup (FWD)
FWD allows you to talk over the Internet to other FWD users with any broadband connection . . . for free! To get started quickly, you can download Pulver.Communicator or any number of free soft-phones. If you want to get a little adventurous, you can use a “plain old telephone” with an IP adapter or even an IP based phone.
FWD is more than just free phone calls. FWD is a complete IP communications network.
FWD offers the largest number of advanced features, for free, including: Voice Mail, CallerID, Call Waiting, Multiple Presence and a whole lot more. It's hard to describe the FWD experience in just a few words but for those who love to experiment with communications it’s the ideal way to move ForWarD into the world of IP communications!
Freedom Telework
Freedom Telework is a virtual call center that offers hosted call center solutions such as voice broadcasting, inbound call center, predictive dialing, IVR, and so much more.
Freedom Telework (New York)
Freedom Telework is a virtual call center that offers hosted call center solutions such as voice broadcasting, inbound call center, predictive dialing, IVR, and so much more.
Freedom TeleWork has created the most comprehensive yet easy to use and economical tool to deliver advanced call center technology to your business. Their commitment is to achieve excellence in fulfilling your customer communication needs. As a company they take their commitment seriously and pledge the following to their Community of Customers, TeleWorkers, Associates, Investors, and Vendors.
Freedom Telework created a Virtual Call Center to Increase Sales, Improve Customer Service, Reduce Costs, and Motivate Workers. Freedom Telework's proprietary technology offers your company a low cost way to propel your business into new Heights.
Freedom TeleWork is perfect for any business, Not for Profit, or Government Agency who must communicate with customers, donors, or constituents. Whether the communication is via inbound or outbound phone contact or through Chat Agents proactively welcoming visitors to your site and selling product or services, answering questions or pushing content to visitors, Freedom TeleWork has the answer for you.
Freedom TeleWork makes it easy to either upload your own calling lists or to purchase and deploy certified lists of leads. Instantly Source, Select, and Order Lists from the leading Business and Consumer Databases available
Bring your own Telemarketers and Customer Service personnel or use our Certified TeleWorkers, who will bid on the jobs you post.
Freedom TeleWork enables your company to expand your global presence and use TeleWorkers located across the world, where you can take advantage of favorable labor rates or open new markets easily. You can also expand your company presence by having us set up local phone numbers in over 40 countries worldwide which will ring in at your “offices” to the designated flow of TeleWorkers that you set.
Freedom TeleWork offers an unparalleled feature set to enable your company to create a sales and customer service revolution while reducing costs and increasing customer service satisfaction.
Freedom TeleWork provides companies and governmental organizations with the ability enable their existing work force to work from home. This has national security implications. In the event of an Avian Flu outbreak, keeping workers physically separated can help to stop the spread of this disease and will keep organizations functioning smoothly and continuing to be able to deliver services to customers and constituents.
The system was designed with a full Customer Relationship Management program which provides for Predictive Dialing, Progressive and Preview Dialing, Chat, Full Call Routing, and all the other features you want, from IVR to Voice Mail, Call Conferencing, Call Recording and Whisper Mode to monitor agents all on an FTC compliant platform.
Supervisors can easily track agent productivity, and TeleWorkers are motivated and happy because working at home or at remote offices allows workers to be where they are most comfortable.
Freeway Communications, LLC
Freeway Communications, LLC is on the cutting edge of today`s Voice over IP technologies. Headquartered in Los Angeles, Freeway Communications delivers its wide range of products, services, and solutions worldwide. Freeway Communications, LLC next generation telecom architecture, designed from the ground up to leverage the advantages of VoIP, offers the highest quality at competitive prices. Freeway Communications, LLC bring the highest levels of performance, quality, data integrity and network security to your business.
Freeway Communications offers tested, reliable, and scalable solutions for your enterprise. Freeway Communications, LLC VoIP systems can easily be integrated into your existing network and telephone systems without any downtime, allowing you to reap immediate rewards as you start saving on long distance charges and telephony hardware costs. Freeway Communications, LLC expert technical staff sets up your network and supports it 24/7, relieving you of IT hiring worries or overworking your own IT staff.
Freeway Communications offers the service provider a complete suite of carrier class VoIP internetworking products to complement its unparalleled service. From their high capacity soft switch to their proven calling card platform, providers looking to enter the telecommunications arena will not be without the necessary tools for success.
Frontlinesoft Limited
Frontlinesoft Limited is a global offshore software development company, providing IT outsourcing Services. Their forte lies in developing custom, scalable & secure applications leveraging India's offshore value advantage.
Frontlinesoft Limited offers Software Development, Offshore Software Development, BPO (Business Process Outsourcing) Software Application Development, Website Maintenance, Application Development & Maintenance
The rapport with their US and European clientele has made them evolve a highly effective form of working style for the rapid analysis, design, development, implementation and maintenance of applications and customizing solutions. Effective real-time communication has been the key to success.
Futurelight Telecommunications Inc.
Futurelight Telecoms, a California Corporation, is a Federal Communication Commission (FCC) Section 214 licensed international carrier since January 2005. Futurelight Telecoms aims to be an active player in the very robust Asian telecommunications market and primarily provides international voice connectivity between the US, the Philippines and the rest of Asia.Futurelight has assembled a management team with proven leadership skills and years of expertise in the field of telecommunications.
The Company has entered into alliances with telecommunications operators in the Philippines, Hong Kong, Singapore and Korea and currently provide wholesale termination services to a number of US telcos including Tier1 operators.
The Company currently provides wholesale VOIP termination for Philippine telcos and value added service providers for the transport and termination of VOIP traffic from the Philippines to the rest of the world. It offers full VOIP gateway provisioning and management to partner telcos and other service providers.
FutureLink Communications
FutureLink Communications was founded five years ago with one purpose, to provide carrier-grade next generation telecommunications services to all types of businesses. Over the years FutureLink Communications have used their expertise to develop a suite of Voice over IP services and deploy our own Managed Private Network to run them on.
Today FutureLink Communications focus is on giving small and medium businesses the tools they need to operate just like much larger organizations, without the expense of purchasing high-end telecommunications equipment. FutureLink Communications Hosted PBX products put traditionally cost-prohibitive features and solutions within the reach of the SMB market and even within reach of individual, residential customers. FutureLink Communications has also developed a reputation of being one of the most flexible service providers in the industry, frequently providing their customers with one-of-a-kind solutions not found anywhere else in today's market.
Looking forward, FutureLink continues to innovate. With FutureLink Communications' substantial in-house expertise and established partnerships with industry leaders like Level3 and SBC, we will always be on the leading edge. In a world where doing business means being able to communicate anytime, anywhere with anyone, FutureLink takes the mystery out of telecommunications and lets business and individuals focus on what they do best, being successful!
FWD
FWD provides an innovative, open, standards-based IP platform that enables people to enhance and control their communications experience. The FWD platform allows users to communicate using VoIP, Instant Messaging or Video and supports the ability to communicate with other providers' services. FWD is a Pulver.com company, founded by IP Communications entrepreneur, Jeff Pulver
FWD is staffed by world-leading experts in the VoIP space, along with tremendous engineering, support and operations staff.
Today's FWD is the third generation of FWD services and has become the world's leading Internet Telephony community. The service offers the ability to make free calls over the Internet using any broadband connection.
There are 100s of thousands of people registered for FWD, representing individuals from over 150 countries. Talking to people all over planet it is amazing to hear the CD quality audio that you can experience. The quality is better than cellular and almost as good as being there.
Gafachi
Gafachi provides carrier-class VoIP service connecting your calls to the outside world. Gafachi's fully interoperable voice network delivers next generation solutions today.
Gafachi's flagship service is VoIP termination (outbound calling), with rates as low as 0.8 cents/minute to the United States.
The Gafachi Network was built from the ground up, focusing solely on creating a reliable, fully interoperable VoIP Network. A call is first sent to the Gafachi Network via the public Internet, where it is then carried over our network to a TDM termination. Gafachi's long haul, self-healing SONET (Synchronous Optical Network), provides unparalleled reliability. Coupled with 24/7 monitoring, from Gafachi's Network Operations Center (NOC), network uptime continually exceeds 99.999%.
The Gafachi Network includes best-in-class switching technology, provided by the GSS (Gafachi Softswitch). The GSS interconnects the VoIP side of our network (using SIP) with the TDM side of our network, through protocols such as SS7. Redundancy is employed in every critical component of our network, leaving no single point of failure. Our IP network uses redundant BGP connections to a diversity of Tier 1 backbones.
Gafachi employs proprietary QoS measures throughout our network, in addition to advanced echo control and packet-loss concealment technologies. To maximize network reliability and integrity, Gafachi employs aggressive security measures, including camera surveillance, metal detectors, and biometric security systems.
Gallery IP Telephony
Gallery IP Telephony is an innovative software development and integration house leading the way in the delivery of true carrier-class IP Telephony Class-5 Softswitch, Advanced Services, and Multimedia Enabling Platform for Broadband networks.
Since its inception in January 2000, the company mission has been to design and develop a state-of-the-art technology solution for all segments of the service providers market. Building upon a core team of experienced telecom engineers with significant and specific expertise in developing large-scale mission critical telephony software systems, Gallery IP Telephony has focused on providing a highly reliable and cost effective class-5 alternative softswitch products suite that includes SS7 Gateway and an Advanced Features & Services Platform that supports enhanced class features of traditional class-5 switches along with built-in capacity and scalability.
The company maintains Research & Development offices in Israel, and Sales, Marketing and Technical Support offices in the USA.
GeBBS Healthcare Solutions
GeBBS is a leading Healthcare outsourcing solutions company based in Englewood Cliffs, New Jersey with a multi-centre operation in India and with a prime focus on the Healthcare Industry. GeBBS in-depth understanding of this industry enables us to provide innovative end-to-end solutions to their clients, which include integrated Healthcare Information Systems, Clinical Systems, Administrative Systems, Practice Management Systems and HIPAA Compliance.
GeBBS Healthcare Solutions focuses on providing Information Technology (IT) and Business Process Outsourcing (BPO) Solutions to Healthcare Providers and Payers. GeBBS helps their clients succeed by leveraging on their domain expertise and their innovative and cost effective approach to outsourcing on-shore/ off-shore.
GeBBS service and delivery are based on their highly skilled professionals, robust processes and infrastructure, in-house domain expertise and a commitment to their clients. The right combination of healthcare experience and technology expertise makes GeBBS an ideal partner for outsourcing needs.
GeBBS Healthcare Solutions
GeBBS is a leading Healthcare outsourcing solutions company based in Englewood Cliffs, New Jersey with a multi-centre operation in India and with a prime focus on the Healthcare Industry. GeBBS in-depth understanding of this industry enables us to provide innovative end-to-end solutions to their clients, which include integrated Healthcare Information Systems, Clinical Systems, Administrative Systems, Practice Management Systems and HIPAA Compliance.
GeBBS Healthcare Solutions focuses on providing Information Technology (IT) and Business Process Outsourcing (BPO) Solutions to Healthcare Providers and Payers. GeBBS helps their clients succeed by leveraging on their domain expertise and their innovative and cost effective approach to outsourcing on-shore/ off-shore.
GeBBS service and delivery are based on their highly skilled professionals, robust processes and infrastructure, in-house domain expertise and a commitment to their clients. The right combination of healthcare experience and technology expertise makes GeBBS an ideal partner for outsourcing needs.
Giglinx
At Giglinx they are committed to providing high quality Tier 1 IP transit and colocation services to customers at wholesale discounts. IP and colocation services are available in the United States as well as the EU.
Because of Giglinx' strategic partnerships and volume discounts Giglinx is able to consistently give their clients quality services at the most competitive prices. Why buy from the carrier direct when you can get the same service at a fraction of the cost? If you are a large datacenter looking for wholesale transit or a small colocation client that needs a backup circuit, Giglinx has a solution for you. With Tier 1 carriers such as Level 3, Savvis, Verio, and AT&T, chances are they can connect to you wherever your business is located.
Glamore Telecomm Inc
At Myphonefree, their employees are the most valuable assets of their company and they value you, their customers, as the most valuable proposition in their business relationship.
Myphonefree is a low cost telecommunications service provider based in Dallas, Texas. Myphonefree use VoIP technology to carry voice calls from your regular phone ( wireline or wireless), IP phone (SIP or H.323), or PC phone (softphone) to another phone. They have researched the industry and have selected the best technology and solutions to bring you high quality VoIP services at affordable and competitive rates.
Myphonefree solutions portfolio focuses on consumer communities that include business, enterprise and residential. Myphonefree bring you a wide variety of VoIP products that are state-of-the art and innovative. No matter what your communication needs are, they have solutions to satisfy them. If needed, they can also custom tailor solutions for your unique needs. Unlike many other Telecom Service Providers, they do not require a broadband connection. So, you can benefit from VoIP technology, regardless of whether you have broadband or dial-up Internet service.
Myphonefree offer FREE long distance and international calls (see FAQ for details), low cost international calls from anywhere around the world, and take advantage of our highly competitive call rates for all your calling needs.
Myphonefree provide live support to ensure that you get the immediate support you need! Of course, you can also have the convenience of viewing your call details on-line, manage your account via Web, and e-mail us your inquiries, comments and concerns. And because you matter, we always welcome your suggestions so they can further improve your service.
Global 1 Direct (California)
Global 1 Direct provides alternative or supplementary back office customer services for your company. Why waste your time screening phone calls all day
or sifting through junk mails from your company email. Maybe you're
having printing problems at 1 am in the morning? Their dedicated support
staff is just 1 phone call away. Their 24 hour technical support and
customer service skills can add efficiency to your company operations
and provide a lasting impression to your customers. Forward your calls
to them after hours and they can assist your customers' needs. Listed below
are just a few of the possibilities. Their solutions are custom tailored
to your business.
Their solutions are custom tailored to your business.
- Phone Support
- Email filtering Services
- Basic PC Support
- Documentation Services
- Custom back office Services
- Online Chat Support
Their outsourced services and direct operations allow them to operate
far lower than any company in the United States or Europe. They own
their building, computer systems and hire their employees direct. With
this effort, they are able to provide 24 hour support for your company
at an hourly rate equivalent to the average minimum wage in the US.
Imagine having a professionally trained college graduate with excellent
English skills available 24 hours a day, 7 days a week, 365 days per
year at a charge of just $6.50 per hour.
Global1Direct provides a comprehensive and best-in-class suite of
value-based outsourcing solutions that are built upon its strong process,
domain and people management expertise. To effectively deliver
excellent quality of support service they strongly believe in having the
right processes in place.
Global Connect
Global Connect is recognized as one of the leading contact centers in the Philippines catering to the United States and Canadian market. Global Connect guarantees their clients a full-range of low cost and high quality customer relationship management (CRM) solutions for their different needs. Performance and management of outsourced business functions such as customer care services, research solutions, sales and marketing programs lead to our client’s high level of customer satisfaction and substantial profit growth.
Global Connect puts customer satisfaction as its number one priority. Global Connect values all your customers and clients and treat them as they were their very own.
Equipped with state of the art technology our systems enables us to address your varying business and service demands such as scalability, functionality, back end system integration, life cycle management, reporting and, security. Global Connect is committed to bring forth the best solution anytime anywhere for their clients. Global Connect's management team comprised of industry-experienced corporate officers, managers and, agents, provides the backbone for their goals in excellence. Global Connect methods in customer satisfaction enable them to deliver true world class contact care management solutions. Global Connect provides a broad spectrum of products and services that offer next generation solutions to a substantially under-served client base. We cater to full quality services across the globe. As such, Global Connect is established in connecting their clients to their customers and understanding the value of their business.
Global Connect offers the following services:
Inbound Services
» Customer Care Assistance and Support
» Call Relay Handling
» Order Management System
» Inbound Sales
» Product and Tecnical Support
Outbound Solution
» Telemarketing
» Marketing Research and Surveys
» Lead Generation
» Collections
Global Crossing
Whether your needs encompass broadband, voice, data or multimedia communications -- including readily accessible audio-, video- or Web-conferencing -- Global Crossing can provide you the telecommunication solution to meet your needs. Their integrated, global IP-based network was designed for the convergence of voice, video and data, and delivers services to the top commercial centers around the planet.
Global Crossing
Whether your needs encompass broadband, voice, data or multimedia communications -- including readily accessible audio-, video- or Web-conferencing -- Global Crossing can provide you the telecommunication solution to meet your needs. Their integrated, global IP-based network was designed for the convergence of voice, video and data, and delivers services to the top commercial centers around the planet.
Their customers include more than 35 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs. Global Crossing provides them -- and can provide you -- a fully integrated and interoperable suite of IP and legacy services including IP VPN Service, VoIP Service and IP Video. And all of this is over our highly secure IP network, which is managed and operated end-to-end. It is a network that will not be replicated in the near future, if ever.
Global Crossing's customer support model matches the network footprint, delivering a consistent customer experience worldwide.
One Planet. One Network. Infinite Possibilities. It's more than just a slogan, it's the definition of a worldwide IP network for today's global businesses. It's the definition of Global Crossing.
Global Crossing
Whether your needs encompass broadband, voice, data or multimedia communications -- including readily accessible audio-, video- or Web-conferencing -- Global Crossing can provide you the telecommunication solution to meet your needs. Their integrated, global IP-based network was designed for the convergence of voice, video and data, and delivers services to the top commercial centers around the planet.
Their customers include more than 35 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs. Global Crossing provides them -- and can provide you -- a fully integrated and interoperable suite of IP and legacy services including IP VPN Service, VoIP Service and IP Video. And all of this is over our highly secure IP network, which is managed and operated end-to-end. It is a network that will not be replicated in the near future, if ever.
Global Crossing's customer support model matches the network footprint, delivering a consistent customer experience worldwide.
One Planet. One Network. Infinite Possibilities. It's more than just a slogan, it's the definition of a worldwide IP network for today's global businesses. It's the definition of Global Crossing.
Global Crossing
Whether your needs encompass broadband, voice, data or multimedia communications -- including readily accessible audio-, video- or Web-conferencing -- Global Crossing can provide you the telecommunication solution to meet your needs. Their integrated, global IP-based network was designed for the convergence of voice, video and data, and delivers services to the top commercial centers around the planet.
Their customers include more than 35 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs. Global Crossing provides them -- and can provide you -- a fully integrated and interoperable suite of IP and legacy services including IP VPN Service, VoIP Service and IP Video. And all of this is over our highly secure IP network, which is managed and operated end-to-end. It is a network that will not be replicated in the near future, if ever.
Global Crossing's customer support model matches the network footprint, delivering a consistent customer experience worldwide.
One Planet. One Network. Infinite Possibilities. It's more than just a slogan, it's the definition of a worldwide IP network for today's global businesses. It's the definition of Global Crossing.
Global Crossing
Whether your needs encompass broadband, voice, data or multimedia communications -- including readily accessible audio-, video- or Web-conferencing -- Global Crossing can provide you the telecommunication solution to meet your needs. Their integrated, global IP-based network was designed for the convergence of voice, video and data, and delivers services to the top commercial centers around the planet.
Their customers include more than 35 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs. Global Crossing provides them -- and can provide you -- a fully integrated and interoperable suite of IP and legacy services including IP VPN Service, VoIP Service and IP Video. And all of this is over our highly secure IP network, which is managed and operated end-to-end. It is a network that will not be replicated in the near future, if ever.
Global Crossing's customer support model matches the network footprint, delivering a consistent customer experience worldwide.
One Planet. One Network. Infinite Possibilities. It's more than just a slogan, it's the definition of a worldwide IP network for today's global businesses. It's the definition of Global Crossing.
Global Digitec
Global Digitec provides both carrier and integration services to PTTs, emerging telephone carriers and ISPs worldwide. Global Digitec's services include international call termination and origination via VoIP and frame relay, satellite data applications such as broadband internet connectivity, and integration of gateways, earthstations, switch services and many others. Global Digitec is prepared to provide services virtually anywhere in the world.
Global Digitec's management and technical team has years of experience providing voice and data services via satellite and terrestrial facilities and have integrated hundreds of sites worldwide in their careers. Global Digitec personnel, or representatives from one of their partners, are prepared to be on site at any project they undertake.
Global Digitec's team is supported by a robust infrastructure, including their international hub in San Diego, California, and their global IP reach via both satellite and terrestrial facilities.
Global Digitec uses its many strategic relationships to make sure all of its customers receive the highest quality services available. Global Digitec has allied with key providers of satellite services and voice services as well as the leading telecommunications equipment providers.
Global Digitec’s voice services include international call termination and origination. These services are designed primarily for PTTs, Tier 1 and Tier 2 international carriers, and emerging foreign carriers worldwide. They also provide custom services to businesses with heavy call traffic, such as call centers and business centers.
Global Digitec provides its carrier-grade voice solutions over their state of the art VoIP (Voice Over IP) platform. Carriers may connect with us via our state of the art softswitchs located in Los Angeles, CA.
For long haul transportation, Global Digitec combines hybrid fiber and satellite connectivity resulting in a reliable carrier-grade data transport network. Their solutions are custom tailored for our customers, vendors, and partners.
Global Gateway
Global Gateway is an FCC licensed international facilities-based communications carrier that provides a full suite of low-cost, high quality VoIP termination, origination and IP Telephony solutions to telecommunications carriers, service providers, call centers and corporate entities worldwide.
Global IP Sound
As enterprises and individuals increasingly adopt voice over packet networks as the high quality, low cost alternative to traditional forms of communication, a robust quality of service (QoS) solution is needed.
Global IP Sound provides that solution at all levels of the network architecture. Their patented and award-winning technology solves the inherent problems and general deficiencies introduced by wired or Wi-Fi networks - such as delay, jitter, packet loss, clock-drift, acoustic and network echo.
Utilized by the leading application developers, IP phone, gateway and chip manufacturers, GIPS SoundWareTM enables VoIP implementations to withstand up to 30% packet loss and maintain telco-grade voice quality or better.
GIPS SoundWareTM is placed at the edge of the network to enhance quality, enabling voice traffic to run over existing infrastructure without costly hardware upgrades.
- Accelerate time to market with right quality
- Simplify integration of complex sound processing software
- Leverage flexible, best-of-breed technology
- Experience superior voice quality
Global MedData
Global MedData is a national leader in providing Internet-enabled medical transcription and data management services to hospitals, clinics and physician offices. In this time of competitive medical assistance and the need to see more patients in a timely manner, Global MedData, Inc. has developed an efficient record keeping system.
Global MedData mission has always been to provide the highest quality transcription services in the world and to provide their customers with unmatched support after the sale. Global MedData feels strongly that our company will always be strong if they remain dedicated to the concept that there always room for improvement. Every aspect of their business is examined continuously and made better whenever possible. It is this dedication to excellence in every detail of their business that has brought them to the position they now hold.
Global Outsource Partners
Global Outsource Partners is a Business Process Outsourcing (BPO) solutions provider for the Transportation & Logistics Industry. The company delivers quality and exceptional outsourcing solutions to rapidly growing 3PL & Freight Forwarder enterprises internationally.
Global Oursource Partners is a business process outsourcing (BPO) and call center solutions provider delivering exceptional outsourcing solutions to growing transportation and logistics providers and health care institutions internationally.
The following list GOP’s BPO service offering:
1. Customer Acquisition and Retention
- Telesales and Order Booking
- Lead Generation
- Market Research
- Customer Service Support
- Customer Welcome Calls
- Customer Loyalty Programs
2. Back Office and Data Processing
- Data Entry and Record Maintenance
- Accounts Payable and Receivable
- Shipment Process and Invoice Auditing
- General Ledger and Reconciliations
- BOL & POD Scanning
- 24-hour Customer Contact Center
- Carrier Development
Global Resource for Outsourced Workers, Inc. (GROW, Inc)
Global Resource for Outsourced Workers, Inc. (GROW, INC.) the premier overseas recruitment and staffing agency in the Philippines managed by individuals with proven leadership and experience in the fields of international recruitment, business, public sector, healthcare and education.
GROW is partnered with top educational institutions and prominent local hospitals that offer clinical immersion programs based mostly on the American model as well as a review center that pride itself on having a 95 percent passing rate among its reviewers.
Since its incorporation in 2002, GROW continues to lead recruitment of Filipino professionals abroad and aims to be the trusted leader in international recruitment and human resource talent around the world.
Global Resource for Outsourced Workers, Inc. (GROW, Inc)
Global Resource for Outsourced Workers, Inc. (GROW, INC.) the premier overseas recruitment and staffing agency in the Philippines managed by individuals with proven leadership and experience in the fields of international recruitment, business, public sector, healthcare and education.
GROW is partnered with top educational institutions and prominent local hospitals that offer clinical immersion programs based mostly on the American model as well as a review center that pride itself on having a 95 percent passing rate among its reviewers.
Since its incorporation in 2002, GROW continues to lead recruitment of Filipino professionals abroad and aims to be the trusted leader in international recruitment and human resource talent around the world.
Global Resource for Outsourced Workers, Inc. (GROW, Inc)
Global Resource for Outsourced Workers, Inc. (GROW, INC.) the premier overseas recruitment and staffing agency in the Philippines managed by individuals with proven leadership and experience in the fields of international recruitment, business, public sector, healthcare and education.
GROW is partnered with top educational institutions and prominent local hospitals that offer clinical immersion programs based mostly on the American model as well as a review center that pride itself on having a 95 percent passing rate among its reviewers.
Since its incorporation in 2002, GROW continues to lead recruitment of Filipino professionals abroad and aims to be the trusted leader in international recruitment and human resource talent around the world.
Global Response
Global Response is a complete customer contact support firm headquartered near Fort Lauderdale. Ranked among the top 50 U.S. call centers, Global Response is privately held and processes more than 1 million inbound calls a month. Services include inbound and outbound teleservices, e-mail and data management, live chat, electronic Customer Relationship Management/eCRM, and fulfillment.
Global Telecommunications Inc.
Global Telecommunications Inc. is a communications, construction and network services company based in New York, Georgia, Florida, and Philippines. Global Telecommunications Inc. are people with experienced telecommunications; craft and specialty personnel and we offer our services globally.
Global Telecommunications Inc.
Global Telecommunications Inc. is a communications, construction and network services company based in New York, Georgia, Florida, and Philippines. Global Telecommunications Inc. are people with experienced telecommunications; craft and specialty personnel and we offer our services globally.
Global Telecommunications Inc. is in the business of providing full service network construction services. Global Telecommunications Inc. values our clients and partners and understand their service commitments. Global Telecommunications Inc. desire is to be our customer's long-term contract provider, do this by providing our customers with the level of services they want in the interval in which they need it.
Global Telecommunications Inc. offers contract services on a turnkey or component basis and our teams are experienced in DC power grounding and distribution battery back up systems, superstructure and racking, carrier systems, installation testing and turn-up, fiber and copper cable installation, splicing and termination.
Globalinx
Globalinx is the leader in providing quality communication services to Network Marketing Companies. Globalinx specializes in services targeted at every level in an organization: corporate, leader, business builder, and the general membership. Globalinx goal is to improve their customer's competitive edge by providing high-quality, price competitive communication and support services .
Globalinx belief is that there is a tremendous lack of quality services at reasonable prices offered to MLM and DSO companies. Training on the strategic use of Communication Tools, is a non-existent commodity today. In today's world economy, MLM/DSOs need communication tools such as Unified Communication services, Audio and Web conferencing, Video conferencing, and VoIP. Services such as these, will enhance the traditional recruiting presentations and educational media, and allow organizations to grow rapidly like never before. New MLM/DSO members who taste success early on, become successful and long term leaders. Globalinx specialize in coaching and educating the organizations in the successful use of technology combined with the traditional media, to build their own success stories.
Globalstride
Globalstride is a premier outsourced focus customer service solutions provider. Through a series of operational and technological partnerships with leading companies worldwide, Globalstride is uniquely positioned to handle customer service needs for a full range of contact channels, technologies and languages.
Globalstride is a premiere provider if outsourced customer center solutions enabling global corporations to capitalize on the advantages of outsourcing in a timely, seamless and cost-effective manner.
Globalstride is the fastest growing overseas call center with operations in the U.S. and the Philippines, providing quality customer relationship management solutions such as acquisition and retention, customer and technical support, lead generation and campaign management, up-selling and cross-selling, permission marketing and notification/ survey.
Globalstride's vision is to be the leading customer care provider in the world. With superior CRM services and a unique offshore value proposition, Globalstride offers an excellent outsourcing solution that allows companies to exceed the demands of their customers without squeezing their margins. We help improve our clients customer service operations by designing a custom outsourcing program and shifting their customer service operations to a more cost effective offshore location in the Philippines. The result is better customer satisfaction at rates that are more affordable than doing the same type of service in-house.
GlobalTel
GlobalTel is a service of InterActive Media Technologies, Inc., an international telecom services company based in Boca Raton, Florida, USA. GlobalTel has sales organizations in more than 75 countries and serves customers in more than 200 countries. The telecom services offered include Universal International Free Number (UIFN) Direct Dial service, Callback Service, GlobalTel USA Calling card service - a US & Canada domestic service, CallMeBack Prepaid Phone Cards for any country, switching and carrier services for resellers and phone card distributors. GlobalTel’s network connects to seven tier one carriers using ISDN PRI for fastest connectivity and highest quality. GlobalTel’s network consists of five Class three and four, Lucent and Dialogic switches connected to various Tier One carriers via TDM and Cisco-based VOIP circuits using BellSouth and UUNET for superior connectivity.
Glowpoint, Inc.
Glowpoint, Inc. is the world's leading broadcast quality, IP-based video communications service provider. When GlowPoint launched in 2000, the company revolutionized the video communications industry by focusing on the customer experience, offering feature rich services with ease-of-use and telephone-like functionality and reliability – still unreplicated in today’s IP-communications market. Glowpoint maintains a highly differentiated position relative to its competitors, conventional ISDN and current IP-based network providers, by continuing to leverage its patent-pending technology and to innovate. GlowPoint has created anytime, anywhere video solutions that move face-to-face communications outside of traditional conference rooms and extend the market opportunity to desktop, mobile and consumer users in any environment.
Glowpoint’s mission is to continue to improve the ease-of-use, cost-effectiveness, functionality, and quality of existing video communications in order to make it an integral and ubiquitous part of everyday business and personal communications.
Glowpoint is recognized as one of the premiere video over IP service providers in the market today. Glowpoint has been a leader in setting policy through its participation in standards boards, including chairing a committee of the IMTC H.323 forum on International Dialing Plans. The Glowpoint Certification Program effectively positions the Company as a leading industry facilitator of interoperability between competitive equipment manufacturers. Glowpoint is currently the official external testing partner for both Sony Electronics and Tandberg. Other industry awards include: Frost and Sullivans Technical Innovations; Selected as one of 14 most innovative companies by Telephony Magazine; CTO selected as a finalist for 2005 “CTO of the Year” for Glowpoint’s technology leadership in video communications.
GMCI
GMCI USA, LLC is one of the topmost competitive call centers in the Philippines and a leading provider of telecommunication links between business to business, and business to consumers anywhere and anytime in the global market.
Parallel to other competing customer contact centers, GMCI is based in Passaic, New Jersey and currently building their name in the 6th region of the Philippines.
GMCI services includes the usual inbound and outbound telemarketing programs such as lead generation, appointment-setting, telesales, 24/7 customer service support, order-taking, technical help desk, reservations, among others. They are also engaged in website navigation, internet-related problems, troubleshooting, responding to software and hardware problems, as software development assistance, web- enabled services, and customized BPO to a broad-spectrum of industries.
GMR Transcription (California)
At gmrtranscription.com, they specialize in offering transcription services. Their transcription services are backed by the extensive knowledge in the field of transcription. They offer the highest quality of transcribing services for all voice-to-document files. They guarantee the best possible transcription quality for the given quality of your voice recording. Their services are ideally suited for psychiatrists, psychologists, professors, students, attorneys, market researchers, focus group moderators, corporate meetings, board meetings, etc.
GMR Transcription's other related services include: non-medical transcription, affordable transcription, low-price transcription, discount transcription, dictation services, affordable dictation services, low-price dictation services, transcription services, transcriptionists, transcribe voice, affordable voice transcription, digital transcription and voice transcription.
Their service is currently offered for digitally recorded voice files only. However, any transcription involving analog (tape) files can be discussed.
Their transparent pricing model makes it easy for you to know the cost of their transcription services upfront.
Godrej Global Solutions
Godrej Global Solutions has been promoted by the Godrej Group; one of India's premier business houses. The USD 1.1 billion Godrej Group has interests in diverse businesses such as foods, consumer products, consumer durables, electronic appliances, information technology, office equipment, medical diagnostics, real estate and engineering. Godrej is a household name in India, which is associated with superlative quality products and services.
GGS is a global BPO solutions and services company that provides deep expertise in business processes and believes in assessment of client requirements to the right amount of detail as a prerequisite to recommending specific solutions and services. Godrej Global Solutions appreciates the need for businesses to determine their exact needs in the context of the opportunities presented by offshore processing.
At Godrej Global Solutions (GGS), they stand ready to help you maintain strategic focus, improve performance and realize your aspirations through services provided by them.
Goldstone
The Business Process Outsourcing wave warrants the need of dynamic and reliable business entities that are willing to stretch their capabilities to mould their services to the specific business models and requirements of their clients. India has a definite edge in the BPO business with tremendous advantages of costs and quality of professional expertise. With the passage of time, it is inevitable that committed Indian players with a definite business plan and a passion to succeed would be the favored alternative for outsourcing.
Goldstone BPO Services , Division of Goldstone TeleServices Limited , is headquartered out of the IT and IT Enabled Services hub of India - Hyderabad , was incorporated in 2002 to provide cost effective and efficient Business Process Outsourcing services to their valued clients. They work on a consultative approach to offer customized solutions to their client needs in diverse business areas and requirements.
Goldstone BPO Services has a fully functional 280 seater BPO facility and has an ability to scale up to a 1000 seats. Goldstone TeleServices operates out of three large facilities at Hyderabad . It has an international office at Virginia , US.
Gr8Fone
By taking advantage of high-speed Internet connections that are becoming so common, gr8Fone is able to offer a complete voice communication service that is affordable and easy to use. gr8Fone has designed plans with the user and his needs in mind.
gr8Fone has high-quality VoIP communication Solutions ranging Residential segment to multinational businesses. Deploying a robust state-of-the-art communications platform that supports a wide variety of telecom services, gr8Fone is way ahead of its competitors.
Pick up the phone and dial the telephone number of your choice. When you get an incoming call the phone rings the same as any other phone. No extra numbers to be dialed, no special routines to be followed and no, you do not talk via computer. They route calls over the Net and pass them off to the closest public telephone point / switch to the number you are calling. To sum it up, you make and receive calls the same way you always have, but they connect your calls differently to save you money. Your experience is identical to what you are used to with the exception of your bill.
gr8Fone has plans that suits all segments and provide the best output.
» Residential Customers » SOHO Segment
» Call Centers » Exporters / Importers
» Corporate Segment » Multinationals & Banks
» Cyber Cafes » ISD / PCO
gr8fone Services is configurable with all types of easily available modes of high-speed broadband internet connection. Commonly used mode of internet connections are DSL, ISDN, leased line, and cable internet.
Group9
Group9 is a Sales Development Company totally focused on the communications industries. Group9 provides proven, world-class sales development and marketing resource. We dramatically reduce your time-to-market and allow you to move quickly and efficiently into new markets or to solidify and expand existing ones.
Sales strategy and process, sales force development, lead generation, marketing support, and metric setting - if it has to do with sales development for the communications industry, it has to do with Group9.
So if you are looking for a proven sales development resource, capable of partnering seamlessly and effectively within your organization look to Group9.
Because if the opportunity is now - now is the time for Group9.
Group9
Group9 is a Sales Development Company totally focused on the communications industries. Group9 provides proven, world-class sales development and marketing resource. We dramatically reduce your time-to-market and allow you to move quickly and efficiently into new markets or to solidify and expand existing ones.
Sales strategy and process, sales force development, lead generation, marketing support, and metric setting - if it has to do with sales development for the communications industry, it has to do with Group9.
So if you are looking for a proven sales development resource, capable of partnering seamlessly and effectively within your organization look to Group9.
Because if the opportunity is now - now is the time for Group9.
Gs Miami
Gs Miami has started its activities on 22 March 2000 with the principal aim of filling the existing gap in IT and telecommunication services and special projects therein that should address institutional customers and with its superior infrastructure and professional team.
GSI Call Termination, Inc.
GSI was funded in 2003, to meet the growing demand of corporative telecom services between the world and Dominican Republic, provides dedicated origination and termination,as intermediaries in ALL areas in the Dominican Republic and USA, with more areas being added constantly.
GTS
GTS is a global customer support center that provides quality customer service by exceeding expectations while reaching operational excellence in a productive and enjoyable work environment with highly committed employees.
Haalubiz, Inc,
At Haalubiz, Inc, they have a vision of leading the way in helping businesses of all sizes and industries operate more efficiently and reduce the burdens that are associated with operating cost. They've committed themselves to achieving this vision by making quality, integrity, and excellence the hallmarks of their business.
Headquartered in Bergen County, New Jersey, U.S.A., Haalubiz is a division of Haalufa USA and they are located just across the Hudson River a few miles away from New York City. At Haalubiz, Inc, they are dedicated to excellence in the results they achieve and in how they accomplish them. They pride themselves on quality of their services, which are not limited to: Account Receivable Management, Call Center/Customer Service Support, Quality Assurance, Third Party Payment & Collections and Marketing Services and etc….
Regardless of the size of your organization and the industry in which it is operating, Haalubiz, Inc. has the outsourcing solutions to meet your business needs, and yet at a very low cost. You are always stretching, raising the bar, you view obstacles as advantages in disguise, and you have an agenda-It is about getting better and moving your company to the next level. And, now in utilizing Haalubiz, Inc decision-makers can take steps to strategically outsource their non-critical functions within their organization to us and at the same time reducing their overhead cost.
Haalubiz understand your needs, and their team is ready to work with you to determine your business needs. It doesn’t matter if you have five or 200,000 employees. The bottom line their service fits any business rather you are a small or a big fortune 500 company, everyone must find ways to reduce cost and operate more efficiently and Haalubiz, Inc will help you achieve just that.
HarvestSEO Company
HarvestSEO, A US-based company with an SEO production office established in the Philippines, Harvestseo Company primarily offers search engine optimization services specializing in link building campaigns for US and UK companies. As link wholesaler with reseller options to the SEO industry, we deliver a massive amount of links with the ‘biggest bang for the buck’ rate to clients online.
Health Knowledge Systems (HKS)
Health Knowledge Systems (HKS) uses the best in technology, people, care management, disease management, and knowledge tools to improve the delivery of healthcare. Health Knowledge Systems (HKS) mission is to provide the most effective and timely medical information possible to all parties in the health delivery process, to improve the injured worker's medical experience, and to streamline data entry and claims management processes.
Health Knowledge Systems (HKS) goal is to realize savings on behalf of our payer clients by identifying over-payments, billing discrepencies and coding errors. Health Knowledge Systems (HKS) accomplish this by reviewing each claim we recieve upcharging, coding discrepancies, non-billable procedures, payment errors, and potentially fraudulent billing practices.
Health Knowledge Systems (HKS) offers a suite of services that provide your company savings you won't find from any other cost-containment company. Health Knowledge Systems (HKS) reviews are effective for both your in-network and non-network claims.
Heartland Information Services
Heartland Information Services is a multinational corporation with headquarters in Toledo, Ohio and Transcription Centers in Bangalore, Delhi and Coimbatore, India.
Heartland is a subsidiary of HCR Manor Care (NYSE:HCR), the leading owner and operator of long-term care centers in the United States. They benefit from this association in two primary ways:
• With a heritage grounded in the health care industry, Heartland has tremendous respect and appreciation for the importance of medical transcription and its vital role in both patient care and business operations.
• Backed by a leader in the health care industry, Heartland has the financial support to pursue innovations and improvements for even greater customer service.
HEDFONE CONSULTING, INC
HEDFONE CONSULTING, INC. was founded in April of 2002 by Bo Hedfors, a veteran in telecom business management and technology, to advise and guide entrepreneurial companies with value proposition and business focus on the next wave of the global Telecom/Internet market.
Hewlett-Packard Services
HP delivers vital technology for business and life. The company's solutions span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small and medium business.
Business Process Outsourcing
- Business Data Processing
- Database Management
- Finance And Accounting Services
- Insurance Claims Processing
- Supply Chain Management
- Marketing And Sales
- Logistics Management
- Human Resource Development
Contact Center
- Data Warehousing
- Mobile Solutions
- Sales Force Automation
- Voice Processing
- Web-Based Customer Care
Software Development
- Application Services delivered thru the Internet, upon demand
- Business Application Systems Development
- Components Development
- Computing Environment
- Internet/Intranet
- Software Engineering & Design
- Web Development
- Wireless Applications
High Risk Credit Card Processing (Las Vegas)
High Risk Credit Card Processing specializes in High Risk Merchant Accounts, High Volume Merchant Accounts and Offshore Merchant Accounts.
They can approve mail order, telephone order, direct marketing industry, timeshares industry, diet programs, subscription services, membership services, membership clubs, MLM merchant accounts, multi-level marketing merchants, high ticket sales, high volume merchant accounts, infomercial merchant accounts, multi level marketing, MLM, internet businesses, weight loss centers, downloadable software merchant accounts, web hosting, web design, web marketing, search engine optimization, voice over internet or VOIP, call centers, internet merchant accounts, affiliate program marketers, internet marketers, companies facing high chargebacks or refunds, companies on Terminated Merchant File also known as TMF or Match File, etc.
Hykon Transcripts
HYKON is a large web-enabled service provider of data management and medical transcription requirements of small and large health sector operators.HYKON has nurtured a culture of zero tolerance for errors and omissions, driven by a determination to ensure scrupulously accurate data conversion. Intelligent and innovative use of established as well as cutting edge hardware and software solutions coupled with flexibility in catering to our heterogeneous clientele has enabled HYKON to transcribe millions of lines a year.
Hykon Transcripts,USA Inc. based in Carrollton, Texas, is a leading web-enabled national outsourcer of transcription services to health care providers.
Hykon Transcripts highly skilled staff with extensive experience uses advanced technology that enables Hykon to process quality voice transcription in a cost effective and secure manner.
We are managed by physicians who understand your medical transcription needs. In a short span of five years they have transcribed over 10 million error free lines. They guarantee their clients accurate reports which are 128 bit SSL encrypted. Hykon Transcripts work is compliant with HIPAA regulations.
Hykon has the power of a global infrastructure to meet your company's specific transcription requirements. Hykon Transcripts is becoming the outsourcing partners of choice for both small and large health care systems across the country.
I.ACT
I.ACT provides the IP Telecommunications and Networking industry with intelligent, excellent, and premier project-based technological, managerial & investment consulting contract services.
I.ACT is being recognized as the leading practitioner in the Intelligent IP Telecommunications & Networking Project Planning, Development, Management, Implementation, Commissioning & Support Services. This is being accomplished by constantly and persistently perfecting to reach their goals.
i2c World, Inc
i2c World, Inc. is an off-shore business process outsourcing company with offices in New York and off-shore unit in Mumbai, India. i2c World, Inc. specializes in data management, list building, customer service, lead generation and marketing for Fianancial Services, Utilities, Healthcare, Automotive, and Direct Marketing companies. i2c was established in May 2002 as the international outsourced services unit of I.C.C. Private Limited, an international logistics company, founded in the 1970's.
At i2c World, their mission is to empower the brightest in human resources with the best in Training and latest in Technology to provide innovative and cost-effective customer relationship and business process management solutions for their clients. i2c is not just a call center, i2c can assist your business with its overall marketing strategy, data research, target marketing, customer service, and back-office needs.
i3 Networks
i3 Voice & Data, Inc. d/b/a i3 networks was founded to provide a single point of contact for efficient and affordable telecommunications and data solutions for carriers and enterprise.
In addition to operating our nationwide Class 5 switching network, i3 Voice & Data, Inc is interconnected with several other world-class carriers to provide you with the most stable and reliable network possible.
Specializing in personal service, i3 networks works with you to maximize profitability through technology and efficiency.
iBasis
iBasis is a leading carrier of international long distance telephone calls and provider of retail prepaid calling cards sold online and through retail stores throughout the U.S. iBasis provide high quality service for billions of minutes of international calls through iBasis global VoIP network.
Founded in 1996, iBasis (OTCBB: IBAS) is one of the ten largest carriers of international voice traffic in the world. IBasis deliver toll quality international call completion services and provide the global infrastructure that enables enhanced services such as conferencing and calling cards to expand to international markets quickly and efficiently. The company's customers include many of the world's largest carriers who outsource their international voice traffic to iBasis to reduce their cost of transport and service support, while providing service quality indistinguishable from that of traditional phone networks.
IBM Daksh Business Process Services Philippines Inc.
IBM Daksh Business Process Services Philippines Inc. is the fastest growing Business Process Outsourcing (BPO) services provider in India. IBM Daksh Business Process Services Philippines Inc. manages customer care services and back office processes for leading global organizations in the domains of banking, insurance, financial services, travel, technology, telecom and retail. Our services include customer care, technical support, data conversion, collections, telesales, transaction processing and other value additions.
IBM Daksh Business Process Services Philippines Inc.
IBM Daksh Business Process Services Philippines Inc. is the fastest growing Business Process Outsourcing (BPO) services provider in India. IBM Daksh Business Process Se

