AUSTRALIA Call Center Location
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Featured Listings
Pynk Global (Australia)
Pynk Global are Specialists in Call Center Voip, Business Voip, Personal Voip and have Complete Packages for Resellers. We Specialize in Business Grade Quality and offer World Termination with all Premium Routes (They do not use Grey Routes). Call Rates start at 1c per minute and they offer One Second Billing to Call Center Traffic. Pynk Global also offers DID numbers to over 37 countries with 24 hour Customer service. Pynk Global is also well proven leader in the UAE and Qatar Voip Market (Normally Voip is Blocked via SIP Protocol) We welcome our Middle East Customers and offer some of the most competitive prices available.
Pynk Global supports most Codec’s, Asterisk, Fring, Web Dialer , ANI, and SMS Call Back. You have access to Real Time online Billing and Online payment options. Whatever your spending habits are they have a special package to suit all!!!
1World Telecommunications Pty Ltd
1WORLD™ was founded in June 1999 with a vision to provide total voice and data communications solutions in Asia Pacific countries. 1WORLD™ objective is to provide opportunities for small companies around the globe to take part in the Telecommunication business which is normally played by the "Big Boys" through satellites and/or Frame Relay. 1WORLD™ proud ourselves in offering premium IP or frame connectivity with a very competitive price.
1WORLD`s™ Head Office is located in Melbourne, Australia. The key to the success of the sales operation to date lies in its total focus on excellent customer service. As part of the customer focus on China and Indonesia, 1WORLD™ has Mandarin, Cantonese and Indonesian speaking call center staffs, and rate cards, application forms are provided in these languages as well as English.
The backbone behind any telecommunications sales operation is a flexible, comprehensive billing system. 1WORLD™ develops and uses its own relational database that is scalable and flexible. 1WORLD™ ability to customize accounts and provide billing management reports means 1WORLD™ provide an end to end business solution for corporate clients, and a simple and easy to follow account for retail customers.
24/7/365 Call Centre Online (Australia)
Outsource with CallCentreOnline and start reducing your operating costs by 70% today!
Would you like to get more leads for your business? Do you want to reduce your operating costs but not your customer base?
Call Centre Online is a high quality call center based in the Bucharest, Romania engaged in Customer Service and Lead Generation.
You might need a call center that would help you grow your business and increase your profit.
Inbound
1. Customer Relations Management
2. Campaign Management
3. Technical Support / Help Desk
4. Call Overflow / After Office Hour's Support
5. Order-Taking
6. Inquiries
7. Reservations / Booking
8. Telephone Polls
9. Message Transcription
10. Telemarketing
11. Live help desk support
12. E-mail
13. Live chat
14. 24X7 browsing assistance
15. Applicant/application scre
Outbound
1. Telemarketing
2. Campaign Management
3. Telephone Surveys
4. Customer Retention / Loyalty Programs
5. Billing Reminders
6. Email Support
7. Cold calling
8. Appointment setting
9. Quality assurance service
10. Back office work
11. up-sell
12. cross-sell
13. Customer Win-Back / Donor Reactivation
14. Fundraising and Non-Profit
15. Lead Generation / Qualification
16. Direct Mail Follow-Up
17. Program Testing
24x7 Direct (Australia)
24x7 Direct is one of the leading Market Research Company and consultant in Australia which aims at providing an insight into general public as well as corporate attitudes, and experiences that influence people's beliefs and spending habits.
24x7 Direct is Australia's leading call center and Business Process Outsourcing company, with a dedicated services to customers all round the clock.
3D Networks
3D Networks has one simple focus. To enable an infrastructure with advanced technologies that not only delivers on performance, but also on investment.
As a leading end-to-end solutions integrator, 3D Networks harness our resources and specialised skills, with our strategic partnerships and broad regional presence to offer expert integration solutions to businesses in the Asia Pacific. 3D Networks expertise in design, integration and management of business communications infrastructure makes us a preferred partner for businesses spanning vertical markets such as BFSI, contact centres, government, telecom, hospitality, manufacturing and retail.
3D Networks is part of the Singapore-based Planet One Pte Ltd. Planet One and its group of companies form a formidable information technology team to offer a broad range of IT solutions and services. The technology companies under the Planet One umbrella include 3D Networks, Net ProActive Services, FCS Computer Systems and Planet PSG.
ACA Research PLY., Inc.
ACA Research has first class credentials as an agency of choice within the Australian market. Some of our clients include: Avis, BHP, Burson-Marsteller, Colliers International, Country Energy, Ernst & Young, Goodman Fielder, IAG, IBM, LG, Mercedes Benz, Mitsubishi, and many more. The ACA Research brand is therefore highly visible and highly regarded.
ACA Research combines the best management thinking, marketing thinking, and the best research know-how to produce research-based strategies that your business can use to achieve its objectives
ACA Research is a full service market research agency based in North Sydney. ACA Research conducts a wide range of research projects across a wide range of industries. ACA Research have been established for twelve years and are full members of the MRSA.
ACA Research believes that what works is a matter of fact and is committed to turning data into knowledge that will put our clients in front.
Accord Customer Care Solutions
Accord Customer Care Solutions (ACCS) is the leading provider of after market services for consumer mobile communication and digital electronic devices in Asia Pacific. ACCS is a spin-off from Accord Holdings. ACCS provides a wide spectrum of after market services to both our trade partners and end consumers.
Accord Customer Care Solutions also provides professional, efficient and convenient services to our end consumers by establishing one-stop single brand or multi-brand proximity centres that are conveniently and strategically located.
Accord Customer Care Solutions wide spectrum of after market services to our end consumers ranges from customer information assistance, digital services, loan services, logistics services, membership services, personalisation services, repair services, retail services, training services, upgrade services and warranty services.
Active Voice Corporation
Active Voice is a world leader in unified messaging and computer telephony software solutions. Active Voice makes real solutions for real peopleempowering you to manage communications and information in the most convenient, efficient, and enjoyable way possible.
Active Voice, LLC is a global provider of unified messaging, computer telephony, and voice messaging solutions that empower people to communicate and manage information with convenience and efficiency. Our business solutions allow people to use virtually any communication device to access and control their messages, data and real-time communications.
Aculab, Plc
Aculab can legitimately claim to have enabled the
telephony of much of the world. To date, more than 20,000 basic rate
and primary rate (E1 and T1) cards have shipped - representing more
than 1.000,000 channels of Aculab telephony in use world-wide. This,
and the global adoption and acceptance of the product, by companies
both large and small, surely establish Aculab's position as a world
leader in the field.
Aculab was established in 1978 and since 1990 has focused on providing computer telephony components for integration into a wealth of high performance communications solutions - from call centres and predictive diallers to prepaid services and mobile military communication units. Aculab’s product portfolio continues to evolve, ensuring solution providers have access to the mix of capabilities they need which are both easy to integrate and bring real value, including reduced costs, increased customer satisfaction and competitive advantage.
ADEC Solutions
ADEC Solutions is a market leader in providing customized outsourcing solutions to our client’s worldwide. With industry knowledge and proven experience in outsourcing, ADEC Solutions is committed to delivering seamless, innovative solutions that are scalable, efficient, and cost-effective, to meet the specifications of your business.
ADEC Solutions specializes in Business Process Outsourcing Solutions (BPO) in the following fields such as Accounting Solutions, HR Solutions, Administrative Solutions, Document Management, Document Imaging, Document Indexing, Data Collection, Data Processing, Electronic Cataloging, Scanning Solutions, Legal Solutions, OCR Cleanup, Electronic Discovery, Web Repository, Document Analysis, Data Extraction, BPM Solutions such as Work Flow Analysis, Financial Solutions and Healthcare Solutions that includes Billing and Collection, Coding and Reconciliation.
Adiance
Adiance Technologies was established in 2002 in order to provide custom software & web solutions to domestic and overseas clients. We aim at providing quality projects since then using cutting edge technologies and have an excellent track record in terms of quality, timely delivery and high value addition, which has earned us the admiration of our clients over the years.
Adiance aims at providing comprehensive IT solutions to its customers that suits best the business process followed in customer’s organization. Although Adiance works very hard to provide best solution in all the dimensions of IT industry, it specializes in the area of Offshore Development Services, Business Process Outsourcing, Software Application Development & Maintenance, Courseware Development and Research & Development services to corporations globally.
Outsourcing services provided by the expert team of Adiance includes broad based services ranging from simple work to very high tech work like web services, XML, etc., from development of stand alone objects to well integrated solutions. Adiance work-area spans across wide range of IT solutions as well as Business Process Outsourcing. And that includes client support and communication system, database management, Onsite services, Courseware Development, etc.
Although Adiance accepts the challenges of all sorts of IT solution, company boasts of its very effective and well managed Consulting services. Adiance’s Consulting services include Partnership arrangement with Indian firm, Liaison with local government, providing temporary personnel to client firms, etc. It also works with applications like eCommerce Applications, Portal Development, Business Intelligence, Intranet/Internet business solutions, Corporate training, Courseware for new technology, etc.
Adiance guarantees competent, high quality and flexible solution to customer’s IT need at competitive rate. Adiance believes in transparency, accountability, flexibility and value. Company aims at high customer satisfaction.
Services of the company determines the strength of the company. It is the services that are offered by the company which helps in gaining the business of the company. Adiance believes in offering the best and viable services to its clients. Services offered by Adiance are as follows:
VoIP Solutions
RFID Solutions
Search Engine Optimization
Business Process Outsourcing
Call Center Solutions
Customer Relationship Management
Web Design
Alamo Transcription
Alamo Transcription provides accurate, fast and secure transcripts for healthcare professionals and medical group managers. We provide transcription solutions through technology and electronic document delivery.
Alamo's Internet-based Alamo Transcription File Manager is simple, secure, and gives users the freedom to send and retrieve transcription jobs with only an Internet connection and web browser, while the secure FTP server allows for high volume document transfer and archiving of your reports for longer periods of time. Alamo's toll free phone-in dictation system enables professionals with convenience and mobility, while the hand-held digital recorder serves as a reliable tool for those who prefer to dictate in office.
Alamo Transcription is a locally owned and operated medical transcription company based in San Antonio, Texas. Our organization has been serving and supporting the medical community for over 10 years.
Allied Telesis
Since 1987 Allied Telesis has provided excellence in engineering at the best price point for your IT investment. Allied Telesis is unique in their ability to equip an entire Ethernet/IP network. Allied Telesis globally located customers have relied on them to design interoperable, scaleable networks that deliver present value with an eye to your future networking needs. Their core competencies in fiber, optical electronics and Ethernet make them a leader in access technology.
Allied Telesis vision is to create an innovative, powerful and flexible network so that you can offer revenue-generating services to your customers and increase productivity througout your enterprise – whether it’s large or small.
Allied Telesis offers a broad range of access, aggregation and core transport systems. No other vendor can match their comprehensive product offering. Whether you're a small or medium-sized business, educational institution, enterprise, service provider, or telco, you'll find a solution for your network. From Layer 3 Ethernet switches and Multiservice Access Platforms to NICs, media converters and wireless access points, our strength is in building powerful products that will last for the life of your network and deliver the highest possible return on your investment.
Their interoperable, standards-based components make the most of your IT budget. They build their products in their own manufacturing facility. This gives them the ability to control the quality of the components that they build into your network.
By focusing on end-to-end, purpose-built applications, and rigorously testing systems in their worldwide design and support centers, Allied Telesis creates solutions for the access edge that are both customized and plug-and-play. This ideal combination helps our customers keep costs low, speed network deployment and maximize network uptime.
AlphaNet P/L
AlphaNet Pty Ltd was formed in 1995 by a group of telecommunications and computer systems professionals. The vision of AlphaNet is to provide high quality, innovative and cost-effective products and services in the niche telecommunication markets.
After a period of solid growth in Australia, AlphaNet has expanded its market to the Pacific Region. While the bulk of the business is still Australian base, AlphaNet now has clients in the People`s Republic of China, Hong Kong Special Administration Region (HKSAR), Indonesia and the United States of America.
Innovation by leveraging latest technologies while maintaining cost-effectiveness and service quality by high degree of automation. Apart from running its own suite of services, AlphaNet has also project managed, developed and implemented a large number of specialised applications for businesses in a wide spectrum of industries.
AlphaNet has strong skill in network installation and operations. Specialise in Computer Telephony Integration (CTI), Dynamic Web Design, SMS and Fax Gateways, AlphaNet has its own in-house software development and systems integration teams.
AlphaNet designs, develops, maintains and operates its platform to provide Internet and telephony services in Australia.
All AlphaNet systems are designed to be reliable and self-running for extended period of time without human inputs therefore they are most suitable for Small and Medium Enterprises as they are mostly without a big IT headcount.
American Data Exchange Corporation (ADEC)
American Data Exchange Corporation (ADEC) is committed to helping you understand and apply resourcing solutions for your long-term success. ADEC will help you manage your business better with our Business Solutions and Remote Manpower Services.
ADEC Solutions is an innovative global market leader in providing customized outsourcing solutions to clients worldwide. With deep industry knowledge and proven experience in outsourcing, ADEC is committed to delivering seamless, customized, innovative services that are scalable, efficient, and cost-effective, to meet the specifications of your business.
Antratel (Australia)
Antratel brought to life a new technology for origination (outcoming calls) and termination (incoming calls). Now, every user can have an access to VOIP EXCHANGE. You can choose right price and quality for your call from thousands of calls termination offers on the market! It looks like STOCK EXCHANGE but instead of trading shares VOIP EXCHANGE trades call termination
Arkadin
Founded in early 2001, Arkadin is a global provider of integrated audio and data conferencing services with operating centres in over 16 countries including Australia, Belgium, Canada, France, Germany, Hong Kong, Ireland, Japan, the Netherlands, New Zealand, Singapore, Spain, Sweden, Switzerland, the United Kingdom and the United States. Arkadin's core services, ArkadinAnytime, ArkadinEvent and ArkadinDataNow, virtually connect people anywhere around the world facilitating easy and cost-effective information sharing and discussion.
Businesses and organisations of all shapes and sizes and across all market sectors, particularly those with geographically dispersed user bases, employ Arkadin's services to help facilitate an increase in communications. Offering an effective alternative to face-to-face meetings and extensive levels of business travel, Arkadin aims to ensure all conferences are successful, productive and well organised.
Arkadin offers:
- Customised Solutions
- World-Class Customer Support
- Flexible Access and Ease of Use
- Comprehensive Features
- Invoicing and Reporting Flexibility
- Global Implementation Expertise
At Arkadin, they focus on technology, but never lose sight of their clients' unique communication needs. They remain committed to providing a highly personalised conferencing service with innovative ways to meet your requirements.
Asia Netcom
Asia Netcom is a leading Asia-based telecommunications carrier operating Asia's only privately owned city-to-city fiber optic network - EAC.
Asia Netcom state-of-the-art platform includes a 19,500km submarine cable system; extensive terrestrial fiber backhaul links; and city-center telehouses in all key Asian markets. Asia Netcom delivers a full portfolio of connectivity, data communications and IP-based services to global and regional enterprises, ISPs and telecommunications operators in the region.
Asia Netcom products and services range from basic connectivity through International Private Lines, to fully-managed network solutions such as MPLS (multi-protocol label switching)-based IP VPNs. All our services are backed by two fully-integrated in-region Network Operations Centers (ANOCs) and our in-region customer service facility, Asia Service Center (ASC) in Singapore.
Asia Netcom network and services also extend to all major markets worldwide through purchased and leased capacity on third party cable systems.
ATP (Australian Technology Partnerships)
Since 1991, ATP has been a leader in hosted telecommunications services. ATP's solutions have enabled companies to capitalise on distributed telecommunications applications without the burden of building, managing, and maintaining the infrastructure.
ATP’s service offerings are now based on a hosting platform that uses Asterisk at its core. While developing this platform, ATP gained a deep respect for the Asterisk system and the concept of the Asterisk Project.
ATP is now committed to providing support for the Asterisk community in Australia and New Zealand through support for Asterisk deployment and Digium as its primary sponsor.
Australian Technology Partnerships offers the following services:
- Distributor for Digium in Australia, New Zealand and Asian Regions.
- Distributor for Grandstream VoIP hardware products.
- Distributor for UTStarCom WiFi SIP Handsets.
- Carriage Supplier for VoIP to PSTN access in all Capital cities, using SIP or IAX protocols.
In addition, ATP can provide you with very competitive PSTN call rates via our strategically located network of VoIP Servers. Makes no difference if you have an Asterisk system or simply a VoIP phone, ATP can connect you to any PSTN phone number worldwide.
August Consulting Services
August Consulting Services specialises in Project Management, General Management and Customer-Driven Marketing.
Areas of Expertise
Business Consulting
August Consulting Services can help you with all areas of business management:
- Business System Improvement
- Business Analysis
- Project Management
- Accounting
- Other management issues
Customer-Driven Marketing
- Leveraging customer databases
- Data cleansing
- Training and advice
Australia Call Centers
KMG provides call center services, SEO, direct mail and direct marketing for product fulfillment and more | 1800249634 | Sydney, AU
Australia Call Centers
KMG provides call center services, SEO, direct mail and direct marketing for product fulfillment and more | 1800249634 | Sydney, AU
Australia Call Centers
KMG provides call center services, SEO, direct mail and direct marketing for product fulfillment and more | 1800249634 | Sydney, AU
Australia Call Centers
KMG provides call center services, SEO, direct mail and direct marketing for product fulfillment and more | 1800249634 | Sydney, AU
Australia Call Centers
KMG provides call center services, SEO, direct mail and direct marketing for product fulfillment and more | 1800249634 | Sydney, AU
Australia Call Centers
KMG provides call center services, SEO, direct mail and direct marketing for product fulfillment and more | 1800249634 | Sydney, AU
Australia Call Centers
KMG provides call center services, SEO, direct mail and direct marketing for product fulfillment and more | 1800249634 | Sydney, AU
Australia Call Centers
KMG provides call center services, SEO, direct mail and direct marketing for product fulfillment and more | 1800249634 | Sydney, AU
Avaya Contact Center Solutions
Discover the Benefits of Avaya Contact Center Solutions.
BBPGlobal
BBPGlobal provides quality VoIP (in other words, broadband phone) service to customers who are seeking for a more economical alternative to make phone calls. With BBPGlobal's competitive local / national / international call rate, now you have a better choice!
BT Conferencing Inc.
BT Conferencing Inc. is a US subsidiary of BT Group plc, one of the world's leading telecommunications companies and the #1 source of conferencing solutions in the UK and Europe. In 2001, BT Conferencing Inc. was launched in the US from BT Conferencing UK, the enormously successful UK conferencing branch of BT Group plc, with over 15 years of experience in the European conferencing industry.
BT Conferencing has evolved to become the most dynamic and fastest growing conferencing provider in the industry. We have experienced a 60% year-to-year growth rate at a time when the rest of the industry has remained flat.
BT Conferencing's sole business focus is remote meeting services. But they realize that technology alone cannot guarantee success, and for this reason provide a unique range of value added services. Customized managed services and internal marketing support ensure that our customers realize all the benefits that remote meeting services can offer.
Business Processing Association of the Philippines (BPA/P)
Increasingly, the global trend is for companies in the high-cost centers of Europe, North America - and even parts of Asia - to outsource or subcontract many of their resource consuming back-end services to less costly parts of the globe. The emergence of the information super-highway over the past five years has brought to the service sector an opportunity that was previously used by the manufacturing sector.
The Philippines has much to offer foreign ICT enterprises looking to expand or outsource their activities: it is ideally located, and has a well-trained workforce. Further points of interest include a fast-growing telecommunication and IT-enabled infrastructure, good relations with foreign partners, and strong government support in the form of special ICT industry plans and incentives. Furthermore we offer an attractive expatriate lifestyle that blends ancient and modern, Asian and Western as well as an ideal family environment with pleasant living conditions, excellent schools and a proximity to some of the world's finest recreational facilities.
In terms of cost optimization and the ability to provide value-added services the Philippines ranks among the top destinations of the globe. Studies have shown that the Profit After Tax margin for a contact center located in the United States or Europe is typically of the order of 5% to 10% whereas in the Philippines, the equivalent margin is between 20% to 25%.
With a deregulated telecommunications industry, contact centers in the country are also provided all possible modes of international call routing.
BPA/P functions as a gateway for the Philippines' outsourcing industry. It promotes the country's core expertise in IT-enabled services. Established in 2004, BPA/P aims to lead the country into becoming a recognized global leader in the ITES/BPO industry and the preferred back office of the world.
Call Center Services for Green and Growing Businesses
Inbound call center based in the USA. 24/7 service. You will love our people and our philosophy.
Call Design (Australia)
Call Design is a specialist Contact Centre technology and solution provider, providing Workforce Management, Call Recording, Speech Recognition and Unified IP solutions. At Call Design we pride ourselves on our ability to deliver best of breed Call Centre solutions to fit our customer's requirements. Whether it be a Hosted Solution, Managed Service or an on- premises solution Call Design offers a consultancy led approach to ensure we fit with your requirements rather than offering a pre- packaged solution that may not meet your needs.
Calling Polska (Australia)
Calling Polska is specializing in call center outsourcing services. The elements, which consist on success our company are: the art of communication and using the newest technology. Calling Polska's destination is to become a leader of telemarketing. The possibility of getting to clients and effective customer service is more important in conditions of latter-day market, in every commercial or service activity. Therefore are using systems of telephone customer service. The communication with clients is a very important factor which is binding the firm with audiences of products and services.
Calling Polska is providing a high quality services based on an advanced telephone system of customer service. Our multi-channels centre of customer service (call center) including the newest technology and the human potential. Effectively they compete with another telemarketing firms. Calling Polska's strengths are big flexible of a quantity stations, business solutions, price and comprehensiveness cooperation.
The fixed availability and willingness to reply for questions, demands and expectations of market is the ticket to success!
Ceequence
Ceequence is a general business consulting firm whose mission is to assist companies with implementing strategy to achieve sustainable business outcomes. The firm also provides turnkey outsourcing services for teleservices and business processes through strategic alliances with Australian and off-shore partners in locations such as the UK and India.
Ceequence offers contact center services. Their offerings are in line with standard International contact centre and telephone marketing bureau services in either business-to-business, business-to-consumer or non-profit donor environments.
Outbound Services:
Direct marketing
Lead Generation
Appointment Setting and Tracking
Accounts Receivable
Renewals and Win-backs
Non-profit fund-raising
Telesurveys
Market research
Recruitment & Executive Search
Inbound Services:
Order Taking
Help Desk
Technical Support
Direct TV
Directory Enquiry
Customer Services
Inbound Telesales
Computer Science Corporation
CSC’s Dynamic Sourcing fulfills many emerging business challenges: to exploit change, to benefit from innovation, to build collaborative business models and to realize measurable results.
CSC is one of the top three global outsourcing providers, with over 100 major commercial and government outsourcing clients worldwide. CSC's clients span many industries and geographies and include companies like DuPont, Sun Microsystems, BAE Systems and SAS.
Conexim
Conexim Australia provides quality business-grade web hosting, managed dedicated servers, outsourced applications solutions and premium co-location services.
Since its inception more than 10 years ago, Conexim has been renowned for providing its clients with quality, scalable and dependable solutions that meet and exceed their requirements.
Advanced outsourced hosting solutions. Conexim's dedicated and experienced team supporting your business.
- New:Outsourced IVR solutions - automate phone-based credit card payments or any other customer-end scripted business process (read more about IVR Smart®).
- Fax to email services
- Disaster recovery systems
- Network/private backup servers
- VOIP gateways, IP-Centrex PABX, DID/IAX/PRI
Contact Bridge
Contact Bridge is a next generation telecommunications contact solutions provider focused on serving the inbound and outbound calling requirements of the international business community. Contact Bridge uses a state of the art, Cisco-powered network to transport call traffic inexpensively, reliably, and with unsurpassed voice quality. With the combination of Contact Bridge technology and Contact Bridge business principals, they are able to deliver inbound and outbound service with unsurpassed quality and efficiency, all with the aim of significantly reducing the cost to you, and increasing quality of service to your customers.
Delacon
Since Delacon`s inception in 1996, the company has made a commitment to working in the cutting-edge voice recognition technologies space.
Delacon is dedicated to providing Voice XML based technology and services to businesses, corporations and governments throughout Australia.
Delacon's team creates VoiceXML server and voice application software that is used on our IVR systems. VoiceXML improves automated phone systems by providing a standards-based software solution that works seamlessly with existing enterprise applications and data.
Delacon use their VoiceXML to develop voice applications to package and deploy complete software solutions to customers seamlessly. They offer the choice of software only solutions, hosted solutions, or turnkey solutions with hardware, software and worldclass text-to-speech and speech recognition.
Delegait
Delegait provides small to mid sized Australian businesses with managed office infrastructure and technology resources using a mix of local and offshore staff, to provide your business with extended hours and lower costs.
Delegait Business Services offers off-payroll services for common business staffing needs that cost less than in-house staff and come with a Service Level Guarantee.
Delegait enables you to hire your staff anywhere in the world, even more easily than hiring locally. Full facilitation, supervision, payrolling and technology delivers a unique and empowering staffing solution.
e-Scribir, Inc.
e-Scribir is committed to delivering the highest quality medical transcription service and to establishing effective, personalized relationships, based on effective communication between our clients and our staff.
e-Scribir comes from the Spanish word "escribir," meaning to write. In this age of electronic borders and modern information communications technology, the company adopted the term e-Scribir. It captures e-Scribir melding of the old and the new, as seen in electronic voice data transmitted half a world away, given to scribes who faithfully transcribe what they hear.
e-Scribir's offices and transcription operations are located in the heart of the Philippines' financial center. e-Scribir invested significantly in our physical plant and equipment. At present, e-Scribir have 110 workstations.
All transcriptionists have a minimum of two years work experience in the medical transcription field.
eFunds
As an industry leader with 30 years of experience, eFunds provides leading technology and proven solutions in financial risk management and electronic payments to financial services, retailers, governments and other businesses worldwide. Backed by a broad range of business process outsourcing, as well as comprehensive business and IT consulting services, their solutions strengthen customers' overall profitability by increasing revenue, reducing costs, streamlining operations and maximizing technology performance.
With operations in the United States, Canada, United Kingdom, India and Australia, find out how eFunds' global resources can help make every transaction more valuable.
eFunds may look like a new company, but its heritage and roots run deep. The components that make up the company today emerged from a long legacy of building reliable mission critical solutions for account and payment-driven industries such as financial services, retail, government benefits, and telecommunications.
Deluxe Corporation (NYSE: DLX) first announced the formation of eFunds in April 1999, bringing together some of the strongest players in financial risk management and electronic transaction processing services-previously distinct businesses within Deluxe. In January 2000, iDLX Technology Partners, another Deluxe unit, combined with eFunds to add professional services and business process outsourcing capabilities to the new business. In June 2000, eFunds held its initial public offering on the NASDAQ national market and later that year completed its separation from Deluxe.
Encounta
Encounta is a privately held ICT company with extensive experience in product development and commercialization of advanced services. The company targets new business opportunities in the convergent communications sector with particular focus on re-defining business over traditional and next-generation networks.
Encounta`s management have been involved with VOIP since 1996 and have held senior positions in telecommunications, consumer electronics and IT.
Encounta develops new services and delivery systems on a global broadband VOIP platform. As of now we are in the final development phase of a new system - a system that fundamentally changes business models and offers unprecedented ongoing value creation.
With intensifying competition in the VOIP market and downward pressure on telecoms pricing it`s about time a company took the initiative to restore revenues in the communications sector. Encounta`s new system removes dependency on charging consumers for communicating, and emphasizes what`s being communicated.
Engin (Australia)
Engin is Australia's leading broadband telephone company. Traditionally, VoIP technology has only been used by large corporations that can afford to invest in this cost saving technology. Since 2004 Engin has been offering this same technology directly to residential and small business customers.
They were the first broadband phone service to be broadly available to Australian consumers and businesses, and the first on the shelves of major retailers. Today Engin provides services to almost half of the broadband phone market.*
Engin allows any broadband user to make and receive calls over the internet whilst using their existing telephone or an Engin Internet phone. The easy to use service drastically reduces customers phone bills, whilst offering a range of free included features enabling users to actively control their own calls.
Equant
Equant provides effective, seamless and secure business communications that are a key enabler of strategic advantage for today ’s large multinational corporations. Such effective business communications bring value to all stakeholders - customers, suppliers, employees, and shareholders – who benefit from increased responsiveness, the capacity to seize growth opportunities, improved risk anticipation and management, and lower costs.
As a global leader in communication infrastructure services for multinationals, they play a crucial role in helping our customers run their businesses more efficiently and grow their revenues. The communication services that they provide encompass data & IP networks, voice, mobility and video and are a key strategic asset for most large corporations. After all, in today ’s networked world, communication is the engine of growth.
Working on the communication infrastructure of large corporations they engage with their CIOs to address real business issues, such as total cost of ownership, business continuity, compliance with regulations and application performance.
With a unique combination of network expertise and business oriented IT skills, they deliver the fully integrated global communication solutions that our customers rely on for their business success.
Espire Infolabs
Espire Infolabs provides high quality software and BPO solutions and services to organization across the globe-as partners to conceptualize and drive technology driven business transformation services. The development facility located in New Delhi, India is SEI CMMI Level 5 and ISO 9001:2000 accredited, providing end-to-end solutions to a wide range of clients in diverse sectors. Espire provides solutions that are robust, scalable and cost-effective. Positioned as complete software services organization, Espire lays a strong thrust on quality standards and proven software processes. They deliver user oriented business services, products and end-to-end solutions suited to every kind of IT need in diverse business areas.
With a large resource pool worldwide , we use a low-risk Global Delivery a low-risk Global Delivery Model (GDM) to accelerate schedules with a high degree of time and cost predictability. Espire has offices across 4 continents and user spread across 25 countries in Europe, America, Asia-Pacific and Africa
At Espire, innovation combined with a sense of dynamism, deep-rooted commitment and creativity is emphasized in all the projects we pursue. Espire's time-proven and effective methodologies shorten project delivery cycles, enhance our project execution capability and ensure on-time deliveries without any cost over-runs. In order to provide consistent performance, we lay a very high emphasis on how we manage our business operations and build our physical, technical or human resource infrastructure.
Espire provides comprehensive consulting services including Information Technology initiatives and BPO services including Customer Interaction Services to facilitate global clients conceptualize and realize technology-driven business transformation initiatives. They leverage a Global Delivery Model to accelerate schedules with a high degree of time and cost predictability. They work with large global corporations and technology companies to build products and render services that are designed to leverage sustainable and mature technologies in order to implement prudent and practical business strategies.
Quality is intrinsic to all aspects at Espire and a strong emphasis is laid on process quality to meet the customer requirements consistently and translate into customer benefits. They have also embarked upon an ambitious mission to achieve certification for BS 7799 and HIPAA Compliance.
Euroweb International
Euroweb International is leader of Central and Eastern Europe ISP market and part of the KPN Royal Telecom operational group, one of the European leaders in the field of communications.
The main shareholder of Euroweb Romania S.A. is Euroweb International, the only communications company quoted at the American stock exchange NASDAQ National Market.
Founded in 1998 through the purchasing by Euroweb International of Internet Rocura Sumitcom Division and of the private society Mediator, Euroweb Romania S.A. is the initiator of the first commercial Internet service of Romania - Starnets (1993).As a pioneer in communication industry, Euroweb Romania is founding member of N.A.I.S.P. (the National Association of Internet Providers) and the initiator of the project RoNIX (Romanian Network for Internet eXchange).
The force of continuous innovation, the training of the Romanian team as well as the access to technologies and last generation know-how in the field of IT&C, have propelled Euroweb Romania, since the very beginning, as one of the most powerful and appreciated companies in the field of communications from Romania.
Leader of the Internet wholesale market from Romania, Euroweb Romania has as a strategical objective the positioning as a main supplier of communications integrated services both for large and very large companies and for small and medium ones.
Benefiting from the international know-how of the pan-European network it is part of, Euroweb Romania supplies integrated communication solutions addressing the specific needs of each business, having always in view the turning of the suggested communications solutions into assets and not into cost centres.
By integrating the data and voice transmissions with the access to Internet, Euroweb offers complete communications solutions for businesses: private or public networks, video applications e-commerce, e-learning, data centres and help-desk services.
The company has focused its activity on supplying Internet Solutions/Applications (VPN, radio solutions for Metropolitan Network) on corporate customers as well as on the strategic integration of the new IP products such as VoIP and video conferences.
Last but not least, the argument uniquely recommending Euroweb on the Romanian market is the One Stop Shopping concept for purchasing Internet and data communication services at the European level. Thus, Euroweb Romania S.A. is the only ISP of Romania offering services of connecting through the two cross border connecting points which it administrates at the Hungarian-Romanian border to the seven most important European communications knots (London, Paris, Amsterdam, Brussels, Bonn, Frankfurt, Vienna, generally to all the POPs of the ex- pan-European Ebone network).
Factor One Marketing Pty Ltd
Factor One Marketing Pty Ltd is a small company which began operations in 1994 and from humble beginnings has evolved into a professional marketing services organisation employing some 30 people.
Today they offer a range of professional marketing services including: -
- Telemarketing
- Direct Mail
- Database Management
- Mystery Shopping
- Sales Training
All of these are designed to ensure a concerted effort to maximise your sales opportunities across your entire organisation. Their primary focus is to build business for business. Achieved by using using a range of communication mediums yet co-ordinated to deliver the maximum benefit for the smallest investment. Don't hide your light under a bush bring it and and show it off for all your customers to see.
Factor One Marketing Pty Ltd is a small company which began operations in 1994 and from humble beginnings has evolved into a professional marketing services organisation employing some 30 people.
Today they offer a range of professional marketing services including: -
- Telemarketing
- Direct Mail
- Database Management
- Mystery Shopping
- Sales Training
All of these are designed to ensure a concerted effort to maximise your sales opportunities across your entire organisation. Their primary focus is to build business for business. Achieved by using using a range of communication mediums yet co-ordinated to deliver the maximum benefit for the smallest investment. Don't hide your light under a bush bring it and and show it off for all your customers to see.
Faktortel
Faktortel is one of Australia's first Internet Telephone Service Providers and as such focuses all of it's technology towards what Australian's need. To this end Faktortel offers some of the best voip telephone deals Australia wide with the care and quality that Australians expect.
Unlike other companies we store and run over 95% of our equipment and servers right here in Australia and connect directly to Telstra and Optus lines in each capital city. Because of this the quality of our calls is excellent . Phone calls across the country will be just as clear as calls across the street.
FaktorTel is a privately own company with it's main office situated on the Gold Coast of Australia, employing Australians to setup and maintain equipment and to provide customer service to all FaktorTel customers.
Gotalk
Gotalk is a rapidly growing communications company whose focus
is on providing customer driven, value added services to the residential
and business markets.
The range of services include complete voice (including local calls, long distance and line rental), Internet (both dialup and broadband), Broadband Voice (VoIP), calling card and mobile services all on a single invoice for convenience.
Gotalk's success relies on their commitment to providing low rates backed up by exceptional
quality and dedicated customer service. Gotalk partners with Tier One Carriers as our network providers to deliver carrier grade quality lines for the gotalk service.
Gotalk Pty Ltd is owned by Telecorp Limited, a service oriented communications company that was formed in March 2000 with a focus on providing customer-driven, value-added services.
Telecorp supports businesses, consumers and retailers with a wide range of communication solutions. These include calling card services (both prepaid and postpaid), complete voice services (including local calls and line rental), postpaid mobile services, Internet services (both broadband and dialup), teleconferencing and messaging.
Telecorp is an Australian owned publicly unlisted company with sales in excess of $150 million per annum and over 300 staff Australia wide.
High Point Communications
High Point Communications is an award-winning strategic communications company offering clients integrated programs and services that raise the bar on brand performance and deliver measurable results. Although their business has grown significantly over the past 14 years, High Point Communications focus has always remained the same. Strategic communications is what they do best and it's what delivers the results their clients need.
High Point Communications philosophy is simple. They work hard each and every day to earn your trust. How? High Point Communications anticipate your needs. They listen to what you have to say. They provide you with knowledgeable counsel. And then work to get you results. High Point will research, develop and put into action communications plans that are tailored to meet your unique goals and objectives. High Point Communications ensure that your communications investment provides you with the integrated programs you need to effectively compete in today’s ever changing and competitive marketplace.
High Point Communications difference also lies in the depth and breadth of their talented staff’s expertise and experience. High Point Communications seasoned staff has worked for Fortune 100 companies, small and mid-size businesses, major media outlets, non-profits and government agencies. High Point aligns its senior management to work hand-in-hand with you to solve your business problems. As their client, you’ll discover the best of both worlds. You’ll experience the benefits of big agency thinking and resources, and the flexibility, fast response and more personal approach a smaller agency is able to offer.
HiTech Telecom
HiTech makes innovative hardware/software solutions available to the market. HiTech analyses and evaluates emerging telephony technologies and develop them into a marketable package. They on-sell innovations to enterprises who can benefit from them directly, or to enterprises seeking to market high-end technology to consumers.
HiTech also creates and develops their own new technology, integrating GSM, 3G & [WiFi] networks.
HiTech's key strengths are:
- Mastery of new and emerging technology
- Identification of market opportunities
- Rapid and flexible implementation
- Research and development
Hitech Telecom offers Service Providers and Enterprises a suite of next-generation networking products and network-based applications for Voice-over-IP (VoIP) and standard), PSTN and Mobile networks. The products enable Service Providers to build converged networks and to offer network-based multi-media services for the Customer Relationship Management, Consumer and Enterprise markets. Enterprise customers may also directly deploy Hitech products within their own networks to implement advanced applications such as multi-media contact centers.
Hitech enables the rapid creation and deployment of next-generation services by providing a protocol-independent service creation and execution platform and customizable applications that allow Service Providers and Enterprises to bring new revenue-generating services rapidly on line.
HiTech Solutions includes:
- Wholesale Voice
- Billing Solutions
- Phone Cards
- SIP Calls
- Web Callback
- SMS Callback
IBM Daksh Business Process Services Philippines Inc.
IBM Daksh Business Process Services Philippines Inc. is the fastest growing Business Process Outsourcing (BPO) services provider in India. IBM Daksh Business Process Services Philippines Inc. manages customer care services and back office processes for leading global organizations in the domains of banking, insurance, financial services, travel, technology, telecom and retail. Our services include customer care, technical support, data conversion, collections, telesales, transaction processing and other value additions.
Daksh ensures exceptional client experience through world-class talent, strong management focus, dedicated business units and a strong financial platform.
Daksh is a leading provider of Business Process Outsourcing services to Fortune 500 companies in the areas of transaction processing and customer care services. We have extensive experience in running world-class service operations in the Indian and global environment.
IDXNET Computing Pty Ltd
IDXNET Computing Pty. Ltd. is a major ISP in Sydney, Australia. It is a private company formed in 1995 to provide Internet service in Metropolitan Sydney. After three years of operation, it has opened up points of presence in regional New South Wales (NSW), and Melbourne, Victoria. Today, it has a national dial-up service for the whole of Australia and DSL Broadband service in the states of NSW, Victoria and Queensland. It also has voice gateways and pre-select services in Sydney and Melbourne.
IDXNET has opened its representative office in the Philippines and is currently looking for highly motivated individuals who are qualified to be part of the team based in Ortigas Center, Pasig City.
iiNet
iiNet is one of Australia's Internet service pioneers, having begun in Perth, Western Australia in 1993. Today iiNet is the third largest ISP in Australia and offers a variety of Internet and communication services such as dialup , broadband and phone.
While iiNet has progressed into a respected industry leader with hundreds of thousands of customers across Australia and New Zealand, the company prides itself on thinking locally, and providing high quality and high value communication services. This is combined with award-winning 24/7 customer service and support - an attribute that has set it apart from its competitors.
The company is a founding member of the Western Australian Internet Association, and holds memberships to other industry organisations such as the Australian Telecommunications User Group and the Service Providers Industry Association.
iiNet's talented employee base, many of whom have extensive industry experience, is the company's greatest asset, with emphasis given to ongoing training and development so they may continue to deliver excellent customer service.
InfoVision Group
InfoVision Group (IVG) is one of the largest independent IT enabled services companies in India. With over 15 years of experience its 3,600 employees are focused on delivering solution in running call centers, database management and back office support services for domestic and international customers.
In addition, InfoVision’s HR BPO division employs 3,300 staff.
The key service areas include customer interaction centers, direct marketing, loyalty and fulfillment programs, software solutions for CRM and consultancy services. IVG services clients from diverse industries like retail, telecom, entertainment, IT, electronic goods, banking and insurance.
IVG’s domestic and international operations are managed under it’s group companies InfoVision Solutions & InfoVision International respectively.
IVG’s philosophy is focused on relentless pursuit of excellence and quality in all spheres of its activities. It has a strong technology focus with 60 software professionals focused on building and operating latest software and technology platforms.
InfoVision enables customers to concentrate on their core business by outsourcing their marketing & customer centric support services. Armed with more than a decade of relevant industry experience, along with its strengths in recruitment and management of professionals, InfoVision handles time critical challenges maintaining strict confidentiality of information, matching but surpassing customer’s expectations. InfoVision prides itself on its process efficiencies and quality conscious philosophy which has enabled the company to multiply accounts on a regular basis.
InfoVision adopts a quality conscious work ethic, tempered with a clear and in-depth understanding of the business environment. To remain competitive and cost-effective, InfoVision is continuously evaluating new services and trends to satisfy its customer’s needs.
Interactive Intelligence
Interactive Intelligence Inc. (Nasdaq: ININ) provides the most innovative contact center and IP telephony products and services available.
Interactive Intelligence solutions are modular in nature, built with proven, award-winning products that push the edge of technology to deliver a truly best-of-class offering.
The company’s innovation and experience maximizes customer value with a product line that helps businesses more rapidly respond to change, while reducing the cost and complexity associated with managing interactions.
From sophisticated contact center automation applications - including automatic call distribution (ACD), interactive voice response (IVR), speech recognition, Web collaboration, remote agent support, supervisory monitoring, predictive dialing, call recording, reporting and more - to SIP-based enterprise IP telephony, unified communications and messaging, and customer self-service, Interactive Intelligence offers a flexible, easy-to-manage alternative to proprietary, hardware-centric solutions.
The Interactive Intelligence product line is ideal for contact centers of all sizes, small to medium-sized businesses (SMBs), global 1,000 organizations, and large, distributed enterprises, including those with mobile workers. Key vertical markets include financial services, healthcare, legal, and higher education.
Interactive Intelligence was founded in 1994 by Dr. Donald E. Brown and employs approximately 400 people serving more than 2,000 customers worldwide.
The company began licensing its products in 1997 and has grown in total revenues from $1.6 million in 1997 to $62.9 million in 2005. Interactive Intelligence sells its award-winning solutions through a global network of approximately 250 VARs.
Since its founding, Interactive Intelligence has won numerous company awards, including Software Magazine's 2005 Top 500 Global Software and Services Companies, Miercom's 2005 Best Integrated Multimedia IP Contact Center product award, and Frost & Sullivan's 2005 Excellence in Technology of the Year Award. Interactive Intelligence employs approximately 400 people and is headquartered in Indianapolis. The company has 12 offices throughout North America, Europe and Asia Pacific. Interactive Intelligence is also the parent for its wholly owned subsidiary -- Vonexus -- a company focused on delivering rich functionality, software-based IP-PBX solutions to small and medium sized enterprises.
InterCall
InterCall is the largest service provider in the world specializing in conference communications. The company serves over 400,000 individual conference leaders in more than 70,000 organizations around the globe with its range of services that include audio, event, web, and video conferencing solutions. InterCall’s global scope is unmatched, facilitating worldwide communications coupled with local presence. InterCall’s strong US presence, which includes five call centers and 26 sales offices, is bolstered by a global reach that extends to Canada, the United Kingdom, France, Germany, Australia, New Zealand, Hong Kong, Singapore, Japan and India. With more than 140,000 conferencing ports available globally, InterCall can handle the largest conference calls in the industry.
Since the company’s inception in 1991, InterCall has been growing at a rate exceeding that of the industry. Along with a team of over 500 Meeting Consultants, InterCall employs more than 1,600 operators, customer service representatives, call supervisors, accounting, marketing and IT professionals. InterCall’s service and support teams are available 24 hours a day, 365 days per year — ready when you are.
InterCall is a subsidiary of West Corporation. Founded in 1986 and publicly traded on NASDAQ (WSTC), West Corporation is one of the nation’s premier providers of customer contact solutions, specializing in customized inbound, outbound, interactive, Internet, collections and conferencing services. West’s experienced personnel, cutting-edge technology and advanced systems enable the firm to provide its customers with solutions that help increase revenue, lower costs and improve customer satisfaction. From customer acquisition and customer care to conferencing and collections, West has a proven track record of success creating customized solutions for many of today’s Fortune 1000 companies.
IPTelnow
IPTelnow offers amazing and simple VoIP/SIP plans. No minimum spend and no contract. Join IPTelnow network and start your IP Phone experience.
IPTelnow is obsessed with client satisfaction. IPTelnow provides additional layer of technical support and assistances which other providers or resellers merely promise. IPTelnow 's technical support team are the best and the brightest. Join IPTelnow and experience it now. Amazing and simple VoIP Plans.
MagiNet Corporation
MagiNet Corporation is the leading provider of in-room interactive television and Internet access services for the hospitality industry.
MagiNet Corporation hotel customers belong to renowned international hotel chains, including Hilton International, Hyatt Corporation, InterContinental Hotels Group Plc, Mandarin Oriental Hotel Group, Marriott International, Inc, Okura Hotels & Resorts, Shangri-La Hotels and Resorts, and Starwood Hotels & Resorts Worldwide, Inc.
MagiNet has secured the preferred supplier deal for In-room Digital Video on Demand (DVOD) for InterContinental Hotels Group (the Group). This agreement will see MagiNet provide in-room digital video service for properties across Australia, New Zealand and South Pacific.
MagiNet is perfectly positioned to address the Broadband issue and is working hand in hand with the world's finest hotels to deliver viable Broadband solutions.
Mark World
Mark World's breadth of capabilities, proven program management skills and ability to integrate technology with business processes makes us your natural choice as BPO partner. With a comprehensive menu of BPO services across a range of functions - including claims processing, invoicing, human resources and payroll, finance, procurement and customer support - Mark World is already providing BPO services to many clients, generating significant revenues. As Mark World BPO offerings grow, Mark World commit to bringing operational excellence to reengineer your business processes for optimal service, quality and cost.
From achieving competitive advantage to leveraging new opportunities, Mark World has partnered with global businesses to help them innovate, perform better and stay ahead of the curve. Mark World help their customers serve their customers better by improving organization-wide service levels. Mark World do this through solutions that increase responsiveness, quicken turnarounds and foster a deeper understanding of market requirements.
Mark World brings together the world's best knowledge and processes to get the business to our clients. Markworld delivers a portfolio of services customer interaction services; business process outsourcing and knowledge services that helps clients embrace speed, respond quickly to opportunities and be ahead of their competitors.
At Markworld, they know that coordinating client’s integrated marketing strategy is no small feat. Mark World specializes in creating strategies that integrate online and offline marketing. This is their point of difference. Mark World is committed to ensuring that their client’s Business and Marketing ignite.
It is Mark World constant endeavor to remain at the cutting edge of excellence. Mark World 's commitment to quality is reflected in our processes, techniques and methodologies. Mark World invest a significant part of their revenue in training our professionals.
Mitel
Mitel delivers the full value of IP Communications through networked business solutions that help customers achieve success through business process integration, enhanced employee productivity, increased customer loyalty and helping to generate new revenue streams.
Mitel designs, market and sell communications solutions to enterprises and organizations ranging from large multi-nationals to small businesses. Their portfolio of applications, call processing solutions and intuitive desktop devices are highly scalable, secure, easily managed and optimized to meet the complete communications needs of our customers.
Mitel delivers IP Communications solutions that provide business benefits to our customers with a focus on the user experience, ensuring that our solutions are easy to deploy, manage and use. Their customers enjoy solutions that are scalable, flexible, secure and aligned with their business systems architectures, whether distributed or centralized.
Mitel's IP platforms are designed to act as both pure IP-based communications solutions and as gateways that facilitate interoperability with a customer’s existing voice infrastructure and legacy devices regardless of manufacturer. In the migration of their existing customer base from legacy telephony systems to IP-based systems, they have experienced significant growth in the sales of IP Communications solutions. They have also been successful in converting their competitors’ legacy installed base to IP-based systems as well as deploying their systems in “greenfield” opportunities.
Leveraging over 30 years of expertise in deploying enterprise communications, Mitel is now an IP Communications product company that focuses on differentiating itself from competitors through the creation and deployment of customer specific vertical and horizontal applications. By providing the necessary tools and interfaces, we are able to deeply integrate enterprise communications into business processes creating new efficiency and productivity benefits. Mitel's mission is to deliver highly intuitive, sophisticated, yet simple to use, solutions that not only match the needs of a modern business but reflect the specific needs of the end user.
Approximately 20 million users in over 90 countries today enjoy the experience of a Mitel communications environment. Our IP Communications environment is growing by over one million ports annually. Mitel is recognized as a major player in the deployment of IP Communications solutions.
Mytel
Mytel is a next generation telephony company committed to delivering quality Voice over IP (VoIP) telephone solutions.
Mytel wes established as a result of a partnership of a team of professionals from Marketing, Corporate Advisory and Information Technology. Mytel is committed to offering the highest level of service wherever possible.
Mytel, as a brand, reflects their determination to be fresh and imaginative whilst holding true to the philosophy of being open, fair, reasonable and truthful to all their customers.
NEHOS Communications
NEHOS Communications is a B2B Company that provides a niche service to businesses who want an alternative to their existing carrier. NEHOS Communications utilises the latest VOICE over the internet technology to deliver real cost savings without compromising on QUALITY or reliability.
NEHOS Communications values that each and every business is unique and that the "one size fits all" approach is not the solution. NEHOS Communications endeavours to offer our clients a specialised approach to their specific communications needs.
NEHOS Communications aims is to "create and keep a customer" and was founded with the commitment of providing our customers with the best possible solutions and services. NEHOS Communications core values and technology were built from the ground up and forged on the basis of putting the customer first!
NEHOS Communications maintains a strong commitment to quality and reliability, which is the cornerstone of our service. NEHOS Communications aim is to deliver better than PSTN grade calls combined with the reliability you have come to expect from the PSTN.
O’ Source (Australia)
O’ Source is a multi-disciplinary IT company with specific focus on Enterprise-Wide Integrated Management. This is a group of highly skilled professionals to supply quality service. O' Source started with a commitement with the nation to build up professionals for the IT market. O' Source has experienced trainers to provide market oriented training.
O'Source discovers ways to increase quality levels and trim down costs for our clients through closely controlled contact center management techniques, comprehensive employee training on specific client programs and industry issues, and continuous technological and process improvements.
Call Center Overview
International Call Center Agent Training
International Call Center Management Training
Inbound Call Center Services
- Order Processing
- Catalog Orders
- Consumer Response
- Customer Service
- Dealer Locators
- Toll Free Response
- Help Desk
- Direct Mail Response
- Direct TV Response
- Print Media Response
- Website Response
- Seminar Registration
- Answering Service
- Inquiry Handling
- Email Management
- Product Technical Information
- Interactive Voice Response
- Sales Lead Qualification
- Technical Support
Outbound Call Center Services
- Market Intelligence
- Database Selling
- Direct Mail Follow-up
- Lead Generation
- Seminar Population
- Product Promotion
- Debt Collection
- Info & Literature Fulfillment
- Appointment Scheduling
- Decision Maker Contacts
- Up Sell/Cross Sell Campaigns
- Surveys
- Customer Satisfaction
Web Enabled Call center
Domestic Call Centre
- Information Center
- Tele-Marketing Domestic
Telemarketing Call Center
One Touch Solutions
One Touch Solutions (OTS) was founded in Melbourne in January 2001 and started operations in May 2001. OTS has established itself to have a simple and dynamic business philosophy: build synergistic relationships which enable growth for their clients and themselves. It is imperative that their operations team works closely with the client to understand the critical parameters needed to enable quality service and performance. OTS has successfully executed a large number of voice based campaigns in Australia, UK and USA; these campaigns specialize in a range of call-centre services. OTS has successfully executed campaigns across industries such as Telecom and Energy.
With One Touch Solutions continued expansion, they have acquired a 220 seat state of the art facility in Collins Street, Melbourne. The facility is currently operating at a capacity of 100 seats. OTS has availability of trained call center agents with professional trainers on site to provide new recruits with the required skills to produce quality service or their clients.
One Touch Solutions differentiate themselves by their approach of involving the client in all stages of the campaign launch and management processs. One Touch Solutions ensure that they are second to none when it comes to technology and reporting processes.
One Touch Solutions founders and top management team have all got significant experience and have a strong educational background.
One Touch Solutions Vision is to be the 'best' call centre in Australia in terms of the value which they provide to their clients. One Touch Solutions aims to achieve this by their values which are : quality, service and innovation.
One Touch Solutions offers the following services:
- Customer Acquisition
- Debt Collection
- Customer ervice support centre operation
- Virtual office operation
- Field sales operation.
OzeScribe
OzeScribe provides a secure, convenient solution for the out-sourcing of your dictation and transcription requirements.
OzeScribe experienced transcriptionists provide quality transcription in legal transcription, medical transcription, general commerce & financial solutions, typed right here in Australia to ensure compliance with Australia's National Privacy legislation (NPP.9)
OzeScribe can provide quick 24 hour (next business day basis) turn-around of your important dictations, or Priority 3 hour STAT by arrangement.
OzeScribe can provide complete dictation and transcription solutions on either a permanent or casual basis. Whatever your typing needs, OzeScribe can help you.
The OzeScribe team brings together the most experienced people in Australia to deliver to you, the best possible dictation, transcription and file management solutions. OzeScribe is committed to quality transcription, the latest secure technologies and the advancement of home-based business opportunities for Australian Transcriptionists. OzeScribe conducts the most comprehensive training available for transcriptionists using Internet technologies in Australia.
OzeScribes major shareholder is InterPro a global business process solutions provider. InterPro provides a comprehensive range of back-office and IT processing solutions including payroll, HR and benefits administration. InterPro also operates call centres and provides medical transaction processing services for hospitals.
OZtell
While others are just starting to move into the Internet Telephony (Voice over IP, VoIP) market, sometimes even falsely claiming to be the first in Australia.
OZtell, being Australia's truly first VoIP provider (since July 1997), today introduces yet another industry leading feature ... a nation wide 138813 access number.
Besides enjoying Australia's best value VoIP service, OZtell customers can now receive calls from anyone in Australia for a flat rate of 9c per call through the easy to remember 138813 toll-free number.
138813 represents a break-through in both ease of use and long distance call rates. OZtell customers can be anywhere in the world receiving incoming calls from 138813 on their internet phones or normal phones.
OZtell gives users the power to shape communication technologies into their everyday lives according to their own individual needs and circumstances. It is not about just phone calls, it is about exciting new communication experiences and unlimited possibilities.
Unlike the telephone services from their competitors, OZtell doesn't just provide a simple communication PATH between two parties ... OZtell provides tools to manage various aspects of the overall communication PROCESS - to ensure that it is the most productive one for all the parties involved.
OZtell Services allow people to easily manage the complexity and costs of multiple different communication networks.
PennyTel (Australia)
PennyTel delivers ultra-low cost telephone calls by bringing together the power of the internet advanced technical capability innovative partnering arrangements with leading communication providers.
For over 5 years PennyTel has been leading the charge to drive down call rates. PennyTel offers some of the best rates in the industry. Their innovative features and robust systems are the result of advanced technical capability, comprehensive experience and commitment to excellence.
PennyTel's innovation centre is based in Sydney, Australia. They also have offices in Hong Kong, Singapore and Malaysia.
Prestige International
Prestige International is driven by a mission to unite companies and consumers around the world. Through our worldwide contact center and assistance network, Prestige International provides a suite of outsourced solutions, ranging from global customer service and help desks, to concierge services, roadside assistance and insurance claims processing.
Established in 1986 in Japan, by President and CEO Shinichi Tamagami, Prestige International is the outsourcing partner with the knowledge, expertise and network to help your company succeed. Prestige International is the global customer service provider for many of the world’s leading financial institutions, representing a combined customer-base of millions of credit cardholders and banking customers alone.
Prestige International also provides travel insurance services such as policyholder assistance hotlines and claims adjudication. Their turnkey enhancement programs, such as Concierge, are designed to attract and reward top performing customers and employees. Representing more than 80 household-name corporations, Prestige is rapidly solidifying its position as the customer service outsourcer of choice for companies taking their products and services global.
Whether your project requires a custom built CRM system with foreign language support 24 hours a day 7 days a week, or simply after hours or seasonal support in English for your existing contact center, Prestige has the solutions and the people to craft a solution to suit all of your contact center needs.
Resonance Networks (Australia)
Resonance Networks is Australia's premiere business VoIP provider, there are only a few business only VoIP providers and they aim for and succeed at being the best business VoIP provider in today's VoIP market. So whether it is business VoIP provision or an entire business VoIP/data solution Resonance Networks is who you need to talk to.
Resonance Networks business VoIP solutions are completely scalable, from five seats to five hundred. They use only open protocols, software and hardware meaning you can switch to another VoIP provider at any time, this keeps them honest. They aim to bring to the world of business VoIP a service free of the things that make telco's such a pain to deal with. Lock in contracts, terrible service/support and minimum monthly spend.
The needs of business VoIP are very different to the needs of residential VoIP, We here at Resonance have gone to great lengths to be able to provide services that a business VoIP customer will need like number porting, 1300 and 1800 numbers and the ability to get your number into directory serivces.These are the things most other VoIP providers have failed to deliver and what sets Resonance business grade VoIP services apart from the pretenders. Most other business VoIP is simply residential VoIP connected to a business. Not theirs.
A business VoIP solution can mean much more to a small business than just cheap VoIP phone calls, it can increase the functionality of a business greatly by convergence of their voice and data into a single system. Business grade VoIP in conjunction with this extra functionality is what sets Resonance Networks apart. We give strict service level agreements with all of their business VoIP customers no matter how small, guaranteeing crystal clear VoIP call quality and service availability. This is what sets business grade VoIP apart from other VoIP services. Business grade VoIP is guaranteed to be there when you need it most. A business relies on it's phone system as it's backbone, so why would you use anything but business grade VoIP services?
Resonance Networks understands your business, they want your business to grow. If your business grows we grow with you. Your ability to communicate is the lifeblood of your business, and that's why they set themselves apart by offering those rock solid guarantee's without locking your business into contracts. That's what they believe in, that's what they provide and that's why our motto is Above and beyond the call..
Salmat Corporation
Salmat is the leader in customer communications in Australasia.
Most of the investment in marketing communications is in message delivery. How to seek out and identify a customer, how to reach them, how they can reach you, how to make all the links and connections required for communication to take place. That’s where Salmat can help. We link you and your customers.
Salmat operates through two business divisions – Business Process Outsourcing and Customer Contact Solutions.
Salmat’s philosophy of continuous improvement is evident in its approach to business partnerships. Salmat has forged relationships with other industry leaders to enhance its services, ensuring world’s best practice in every market in which it operates.
Salmat offers call centre solutions through ClientLogic Philippines, a joint venture with ClientLogic, a leading international business process customer in the call centre and fulfilment industry. Located in Manila, ClientLogic Philippines provides a comprehensive range of call centre services for businesses operating anywhere in the world.
SIPME Broadband Communications
SIPME Broadband Communications is part of iNetTrader Pty Ltd. Founded in 1992, iNetTrader Pty Ltd has 4 main divisions: IGN Internet, 1428 Communications, SIPME Broadband Communciations and iNetTrader Voice Wholesale.
IGN Internet provides Internet services such as dial-up, ADSL and domain name delegation and web hosting.
1428 Communications provides traditional telephony services using the 1428 override code and preselect.
SIPME Broadband Communications is their latest venture, utilising the latest SIP technology to provide voice services over broadband Internet connections.
iNetTrader Voice Wholesale buy and sell wholesale voice minutes with many carriers worldwide. iNetTrader operates its own voice gateways and networks in China, Hong Kong, Singapore, USA and Australia. iNetTrader currently transfer more than 6 million minutes over its network every month to and from customers located all over the globe.
SIPME Broadband Communications support and inter-operate many different types of voice gateways and softswitch platforms, which include but not limited to: Cisco, Quintum, Vocaltec, Mera MVTS softswitch and Nextone.
Slash Support
SlashSupport is dedicated to providing technology companies with the support services they need to succeed in today's competitive marketplace.
Over the seven years that Slash Support have been in business – during which time they have worked with some of the biggest and best names in the technology market, they have amassed a treasure trove of technology and customer support expertise.
Slash Support offer:
» Advanced technology support for enterprise class technology users.
» Technical & Customer Support services for consumer class technology providers.
» Remote System Management Services for IT infrastructure providers & enterprises.
» Vendor neutral support for organizations adopting Open Source technology.
Slash Support blend highly-qualified professionals and top-of-the-line knowledge resources to deliver a world-class, knowledge-centric support experience to you. Their proven support model eliminates risk from any outsourcing challenge, is guaranteed to meet your needs, is cost-effective and includes a reliable delivery platform.
At SlashSupport, each day their technical support executives:
» Operate 24x7 in OneWorld delivery model.
» Service 23000+ tech support queries from across the globe.
» Handle over 600+ products/devices.
» Use multiple channels of support delivery such as voice, email, chat and remote login.
Headquartered in San Jose, CA, USA, Slash Support have their regional program management offices close to client locations. SlashSupport employs a 2000+ member workforce at 4 distinct support centers spread over 180,000 sq ft in Chennai, India. They have a full fledged delivery center in San Jose, CA, to handle local support needs of all levels and complexities. They take great pride in the numerous nationalities and cultural diversity that exists in their workforce.
SlashSupport is a part of the Cybernet Software Systems, Inc (CSS) Group. Read more about CSS Group Companies.
SlashSupport is a privately held corporation. SB Asia Infrastructure Fund (SAIF) Partners is the company’s primary investor.
SmartVoice
SmartVoice is a Voice over Internet Protocol (VoIP) service provider. VoIP is the technology used to transmit voice conversations over an Internet broadband connection. SmartVoice provides a telephone service using your Internet connection to make and receive telephone calls. The services offered by SmartVoice enable you to make low cost
telephone calls using a standard telephone handset connected to a SmartBox.
To subscribe to this service you will be required to register with SmartVoice online, select a suitable prepaid amount and order an appropriate SmartBox if required.
The SmartVoice service can be used in conjunction with your normal telephone service from Telstra or other providers.
Source Professionals (Australia)
Source Professionals Team has expertise in inbound customer service, outbound telemarketing, inbound sales, email and chat support and similar non-voice processing. In a short span of time, SOURCE PROFESSIONALS has done credible work with their clients spread across Australia, UK and the USA, working round the clock. Team SOURCE PROFESSIONALS understands the importance of business continuity and data security of their clients and takes due care to protect the interest of their clients.
They are keen on working with you in delivering solutions to your clients and customers. They are committed to deliver 100% customer satisfaction through quality and timely delivery. They are looking forward to join hands in order to create WIN – WIN situation in order to enhance our business. They are sure of their experience and expertise in serving global corporations in various verticals will help in improving your process, productivity, quality of service and increase profits and all at a fraction of your cost.
Source Professinals is known for delivering our best in following sectors
- Customer Care
- Customer Support
- Tech. Support
- Banking & Insurance
- Back Office
- Data Entry
- Lead Generation
- Telemarketing - B2B and B2C
- Telecom - Mobile and Land Line
- Energy - Electricity
- Broadband and Internet
SPANtalk Pty Ltd.
SPANtalk Pty Ltd, registered in Sydney, Australia, provides world class Voice over Internet, low rate international telephone service.
SPANtalk Pty Ltd. achieve this aim with our advanced network of VoIP gateways, servers and strong association with international backbone service carriers, including MCI WorldCom Australia, Optus Networks, AAPT and Telstra.
With SPANtalk Pty Ltd.'s worldwide POP (Point of Presence), they allow their customers¡¦ calls to be routed to the nearest possible link, therefore ensuring the quality of the calls to be as good as possible.
SPANtalk Pty Ltd. adopts stringent dimensioning rules to ensure that their network will not be over congested and the callers enjoy ample network bandwidth for each call.
SPAN stands for SIP Phone Access Network; it allows users to make free calls among SPANtalk users (who we call SPANners), and to call PSTN or mobile phones at very low call rates.
SPANtalk users can use any common telephones, cord or cordless, as long as they have digital dials (i.e., DTMF ¡V Dual Tone Multi-Frequencies).
Stellar Call Centres
Established in 1998, Stellar Call Centres is Australia’s premier customer contact solutions provider.
Stellar has experienced impressive growth since our inception, boasting a national network of nine contact centres, comprising over 1,700 seats and employing over 2,800 staff. Stellar Call Centres 's handle in excess of 150 million contacts a year.
Solutions Range
Stellar offers a comprehensive range of customer contact management solutions, including:
Sales
- Customer Care
- Tactical Campaigns
- Help Desk & Technical Support
- Collections & Billing
- Directory Assistance
- Market Research & Customer Surveys
- Disaster Recovery Planning & Management
- Back Office Processing
- Technology Assisted Interactions (such as IVR, NLSR, email, webchat and SMS)
Stellar Call Centres also has the capability to support your wider business needs through strategic partnerships with leaders in the fields of:
- Direct Marketing
- Data Analytics
- Mail Fulfilment
- Field Sales
Talisma
Talisma is a leading provider of Customer Interaction Management (CIM) solutions that enable companies to deliver a truly exceptional customer experience. Talisma’s CIM suite improves customer satisfaction through self-service, assisted service, and proactive service offerings.
Talisma has customers in 32 countries throughout North America, Europe, and Asia-Pacific. Talisma customers encompass a wide variety of industries including B2B eCommerce, call center, telecommunications, distribution, education, financial services, government, healthcare, Hi-Tech, fitness, hospitality , travel, legal, manufacturing, media, retail, service and support, transportation, utilities, and others.
Talisma is a fifth-generation product, and its .NET-based technologies create an integrated, scalable, and robust infrastructure that has proven to raise efficiencies, lower costs, and increase customer satisfaction. Talisma delivers measurable ROI and enhanced service in a fraction of the time and cost normally experienced with alternative vendors. Highly skilled service experts deliver cost-effective outsourced hosting and professional services, lower-cost customization, and rapid deployment.
Talisma's global customers include Aetna, AOL, Aviva, Bank of America, Bellevue University, Canon, ChevronTexaco, Citibank, Coast Capital Savings, Daimler-Chrysler, Dell, DHL, HGTV, Intuit, Florida State University, Microsoft, MWB, Siemens, Sony, Sprint, TDK, T-Mobile, and the US Department of State. Talisma's headquarters are in Bellevue, WA, with sales, services and development offices located in North America, Europe, and Asia-Pacific.
Talkingtech
Talkingtech is an interactive voice messaging company; our technology is designed to send voice messages to large customer bases. Talkingtech has a range of products that help you collect debt and overdue items, undertake marketing campaigns and gather data.
Talkingtech's technology is designed to provide tailored solutions to suit your brand, your market and your needs and has consistently helped their customers save time and money, increase revenue and enhance customer relationships.
Talkingtech was formed in 1986 and now services a wide range of major mobile, telecommunications and utility companies all around the world. Talkingtech has offices in Australia, New Zealand, North America and the UK.
TalkNet
TalkNet is an Australian-owned wholesale provider of end-to end, business-grade Voice-over Internet Protocol (VoIP)
telephony services.
The TalkNet service enables ISPs, PABX and network
integrators, consultants, and other retail channel
partners to offer an immediate value-add to existing
offerings, opening recurring revenue streams with
minimal capital investment and no impact on
existing infrastructure.
Talkscape
TALKSCAPE™ is 100% Australian owned and operated by a private company, Escape Communications Pty Ltd (ABN 84 092 262 372). Escape Communications Pty Ltd also owns and operates Escape Online (www.escapenet.com.au), a national internet service provider that has been providing services since 1996. TALKSCAPE™ is an extension of the Escape brand, following the same philosophy:NEW TECHNOLOGY - OLD FASHIONED SERVICE!
As a provider of business grade communications solutions since 1996, Talkscape is dedicated to achieving the best possible outcomes for our clients. With todays cutting edge technologies such as VoIP (Voice Over Internet Protocol) & VoDSL (Voice Over DSL), our small & medium business clients are realising huge cost savings on their phone bills as well as significant improvements in productivity.
These new technologies are enabling a shift in control from the large telcos to the business owner. With average savings of around 50-70% as well as FREE calls between multi site organisations, it's no wonder that businesses are increasingly reviewing their telecommunications suppliers
TeleBrokers Telecom
TeleBrokers analyses the telecommunications environment, and promises to consistently provide the lowest cost solution to your communication needs. Whether it is voice, data, mobile, call centres or international communication, TeleBrokers promise to give you factual comparisons that save you money, every time.
Telstra
Telstra is Australia’s leading telecommunications and information services company, with one of the best known brands in the country. Telstra is the 14th largest telecommunications company globally by market capitalization, as at 30 June 2004.
Telstra offers a full range of services and compete in all telecommunications markets throughout Australia, providing more than 10.3 million Australian fixed line and more than 7.6 million mobile services.
The efforts of Telstra and its people were again recognised at the Australian Telecom Magazine industry awards in September 2004 with Telstra winning the Telco of the Decade Award and the Community and Outreach Award for its work in regional and rural Australia.
Telstra won the Australasian Reporting Awards for continuous disclosure and the silver award for Best Annual Review in 2001, 2002 and again in May 2004.
Telstra multi-lingual call centres cater for nine languages - Arabic, Cantonese, Greek, Indonesian, Italian, Korean, Mandarin, Spanish and Vietnamese.
Telstra’s billing system is one of the most advanced in the world, managing over 83 million bills every year.
Telstra provides a wide range of data and internet products for residential customers and businesses including internet services, data networks, wideband internet protocol (IP), private IP service and dial up IP.
TOTEL
TOTEL is an independent research and consulting company, offering expert advice in the field of telecommunications. This Australian based company provides services to clients throughout the Asia Pacific region. Established in 1998, TOTEL provides a number of services to the telecommunications and IT industry.
Comprising of a group of highly experienced engineers and consultants, we have extensive experience throughout the Asia Pacific region. TOTEL was established along the principles of total quality management and as such they strongly believe in the need to deliver a high-quality solutions to their clients.
TPG (Australia)
TPG is a private Australian IT company, which has grown over its 20 year history of providing IT systems and services to be one of Australia’s largest Internet and Network Service Providers (ISPs). TPG provides a diverse range of IT products and services to residential users, businesses and SMEs, government and large corporate enterprises.
TPG Internet Services
TPG Internet offers dialup products, ADSL, ADSL2+ and SHDSL broadband access, email services, website and domain name hosting. We have both a domestic and international data backbone enabling us to provide high quality, low cost Internet services.
TPG VoIP Telephone Services
VoIP (Internet based) telephone services are rapidly taking market share from traditional, fixed-line (PSTN) telephone services globally. TPG is one of the first companies in Australia to offer VoIP telephony, and they provide some of the lowest call rates available anywhere in the world.
TPG Business Networking Solutions
TPG Network provides fully managed corporate Wide Area Networks, reducing the burden on organisations requiring their own in-house expertise. TPG Network offers a range of services, from Internet VPN’s for the cost conscious through to fully integrated voice, video, Internet and data networks for large corporations. Their zero capital cost services allow small and medium sized businesses to afford similar data and communication infrastructure to mega corporations.
Unity4
Unity4 is a leading provider of call centre services, with operations in every state and territory of Australia.
Unity4 approach is unique. Find a group of great people and give them the ideal working environment – then provide their clients with the happiest, most highly skilled, loyal and responsive workforce in the industry.
Unity4 has expertise in most areas of Direct Marketing. They assist clients in developing a teleservices strategy to enhance their overall sales and marketing plan. Unity4 help them to:
-Sell product
-Survey their market
-Build their marketing database
-Generate leads
-Provide responsive customer service
-Respond to a crisis
Virbiage
Virbiage is a technology business working in the realm of VoIP telephony. Established in 2002, the company has spent the last 12 months researching the future possibilities of VoIP technology and the growing Internet telephony markets.
The VoIP industry is all about telephony, about making it easier and cheaper for people to call each other, whether across the road, across the country or across the world.
To the end user a VoIP phone is identical to a traditional phone in that you can pick up the phone, dial a number and talk to the person at the other end. And that's where the magic lies; VoIP services need to behave identically to the traditional telephone. All of their products, both hardware and software, have been designed with this ease of use in mind.
Virbiage's Softphone was released in late 2003 and it's user base has grown from a few hundred into the hundreds of thousands within a short while. They followed up this great success with the release of their USB IP phone in 2004 and the new 3010 ATA which has just been released at CeBIT Australia 2005.
The majority of their previous VoIP systems have all been "under the line" developments. In these cases they have provided design assistance and complete product concepts to other companies, primarily in Australia and Asia. Virbiage's designs have been widely used under many different names and brands.
Virbiage's team has great expertise in the development and deployment of Internet based VoIP systems and services as well as electronic hardware design and embedded systems.
The R&D team consists of highly motivated independent thinkers who have experience in many different areas of Internet technology.
- Voice Over IP telephony systems and convergent messaging
- VoIP to Radius billing systems
- eCommerce systems, including Credit Card security management
- Encryption and Data security
- Electronic hardware design (Digital, analogue and RF)
- RF systems design, including 802.11x Ethernet systems
- Human interface development and interactivity studies
- Point of failure analysis for business systems
- PBX hardware design and development
- Voicemail systems design and development
- XML based Cross Platform Application Development and Integration
- Network Development Infrastructure, distributed Internet technology systems
- Large-scale user management and user authentication software
- VoIP numbering systems including ENUM
VoIPex Pty Limited
VoIPex is a next generation integrated telecommunications service provider. VoIPex provide and recommend Quintum VOIP gateways for our business users and the Zyxel product range of VoIP gatways for residential users. The VoIPex carrier network can deliver Voice over IP via almost any IP medium from DSL to Fibre.
VoIPex is primarily a wholeasale provider for VoIP and IP services through channel partner and reseller programs. VoIPex has the longest working VoIP carrier network in Australia utilising Quintum voice gateways.
VoIPex has one of the longest operational VoIP carrier networks in Australia utilising Quintum technology and supports both H323 and SIP.
VoXaLot
VoXaLot is not just your average VoIP service provider (VSP). VoXaLot is a VSP hub that provides you with an easy and convenient way to manage all of your other VoIP providers from one central location.
VoXaLot is an easy to use VoIP telephony service. Jointly developed by sipbroker.com and e164.org, VoXaLot boasts many useful features including:
- More free calls with ENUM and SIP-Code lookups.
- Simple Dial Plans to better manage your VoIP providers.
- Free Voicemail.
- Call Forwarding.
- Speed Dial / Address Book.
- 200+ PSTN Access Numbers.
- Web Activated Telephony - ***No VoIP Equipment Required***.
WorldDialPoint
WorldDialPoint is a VoIP services company that was founded in 2003 to bring the promise of affordable telephone calls to the general public. WorldDialPoint's voice and high speed data network is based in a datacenter located in Miami, Florida, USA in collaboration with major VSP's, with additional POP's in Australia Sydney / Brisbane and Melbourne.
Only WorldDialPoint offers customized plans, Open Source SIP Network for each user better then other competitors.
WorldDialPoint is the Internet arm of Oz-Deals. It is an Internet Communication platform branch offering Internet connectivity solutions, application for PC to Phone. WorldDialPoint offers low cost Communication to alternative PABX.
Directory Listing
Adecco
Specialist recruitment company that offers call center consultancy in the areas of staff selection, performance management, assessment center and customer service training.
All Options Call Centers
Compare Service Quotes from Multiple Vendors for rates on mortgages and loans nationwide. Free, No Obligation Quotes.
Amtelco
Provider of computer based telemessaging equipment and call center solutions.
Contact IVR Solutions
Leading provider of shared IVR systems and call center services such as automated services, locator services, health care call centers and more.
Adecco
Specialist recruitment company that offers call center consultancy in the areas of staff selection, performance management, assessment center and customer service training.

